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Sales Customer Service

Location:
Central Islip, NY
Posted:
June 25, 2020

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Resume:

Radha Persaud

*** ******* ***** – Unit *F

Woodmere, NY 11598

347-***-****

add3oa@r.postjobfree.com

EDUCATION

Kaplan University

Masters of Science in Accounting and Business Management

March 2013

Bachelor of Science in Accounting and Business Management

August, 2010

SKILLS

SAP Accounting Software (SD, FI, and MM Modules)

Logility Sales Analytics Tool

WORK EXPERIENCE

01/2018 – PRESENT United States Luggage

Demand Planner

Assure inventory is kept at acceptable levels and monitored frequently.

Forecast sales and inventory levels in order to make informed decisions in purchasing inventory.

Place Purchase Orders for overseas shipments and follow through until received into Worldwide Distribution Centers.

Communicate with appropriate sales and operational personnel as to changes in shipping schedules, pricing, etc.

Check all prices and invoices related to merchandise, shipping, etc. to assure agreed upon rates are being applied.

Assure inventory integrity for all warehouse locations. Responsible all necessary adjustments to inventory.

Maintain Calculated Landed Cost Sheets for Merchandise in order to achieve appropriate gross margin.

Interact with sales and customer service to help facilitate customer satisfaction in any way necessary.

Maintain continuous interaction with overseas operations team regarding shipping schedules, pricing, manufacturing issues, etc.

Maintain continuous interaction with warehouses in California, Vancouver, Hauppauge, UK and China concerning all overseas shipments and inventory issues.

01/2014 – 11/2018 Polar Electro Inc

Demand Planner

Analyze sales trend, customer’s trend, market activities and report directly to Production Plant in China/Hong Kong and Finland for manufacturing purposes

Primary Planner reporting directly to CEO regarding all day to day forecast and safety stock issues across all Business units

Drive forecasts accuracy improvements through root cause analysis, collaboration and process improvements

Collaborate with senior management and all departments to reduce slow moving inventories and to improve inventory turns

Run timely meetings to collaborate with all departments such as Sales, Product Management and Marketing to ensure that Promotions, New Product Introduction and other Market trends are accurately planned and forecasted

Manage forecasting plan for all phase out / phase in products to accurately forecast and assist production plant as it relates to phasing out / phasing production and reduce wastage

Coordinate phase out / phase in dates across all departments that minimize inventory overstock /or shortage and maintain service levels during transitions

Generate and maintain monthly reports on inventory levels for CEO and senior management team

Manage and process inventory adjustments and transfers

Track open purchase orders and incoming shipments

Plan and supervise monthly cycle counts and annual physical count

Plan and supervise monthly scrapping process

2007 – 2013 Polar Electro Inc

Accounting Associate

Assist in the preparation of monthly management and financial reports and accompanying schedules

Preparation of monthly “Budget vs. Actual” variance reports and documentation of significant variances

Coordinate of annual external audits, complete requested materials and prepare requested schedules for the audit.

Coordinate and resolve various banking issues such as cleared check differences, bank fee irregularities etc

Review/implement procedures to ensure proper internal controls

Daily monitoring of the positive pay exceptions

Monthly sales forecasting

Assist in preparation of Prepayments & Depreciations Amortization Schedules



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