Service Representative Sales

Mariza Andrade Basabilbaso

*** ***** ***** *****, ******, CA 92868 714-***-**** ******************@*****.*** Objective

To work with a company and increase sales and revenue by providing translations in Portuguese and Spanish.

Education

ASSOCIATES OF ARTS 1974 SANTA ANA COLLEGE

Major: Foreign Languages

BACHELOR’S DEGREE 1977 FACULDADE METROPOLITANA UNIDA, BRASIL

Major: Foreign Languages – Portuguese and Spanish Experience

SERVICE DELIVERY MANANGER BERLITZ LANGUAGES, INC 2017 2019

Accountable for the daily operations of the Learning Center

Scheduling classes

Finance Processing

Customer Satisfaction and Retention

Delivery

Testing of student knowledge

SERVICE REPRESENTATIVE BERLITZ LANGUAGES, INC 2007 – 2017

Responsible for student enrollment

Accountable for student retention activities for renewals INSTRUCTOR BERLITZ LANGUAGES, INC 1987 2007

Instructed lessons in group, private and semi private environments

Translations of legal documents

In person translations

INSTRUCTIONAL AIDE WEST ORANGE ELEMENTARY 1987 2009

Translator for parent teacher conferences

Translator for Speech Development

Responsible for translation of legal matter for Orange Unified School District

Accountable for the English assessment and reclassification of foreign students within the Orange Unified District

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