Successful at revitalizing customer engagement and
chelseamarie828@gmail.c
om
Winter Haven, FL 33884
CHELSEA
DANIEL
@
h
a
achieving dramatic growth with revolutionary strategies. Proficient in product monetization and mobilization approaches to boost long-term growth. Dedicated to meeting and exceeding customer needs.
PROFESSIONAL SUMMARY
University of South Florida
Tampa, FL • 05/2011
Bachelor of Arts: Marketing
Polk Community College
Lakeland, FL • 05/2008
Associate of Arts: Business A
dministration And Managemen
SKILLS
Product and service experti
se
•
• Sales target monitoring
• Order management
Marketing strategy implem
entation
•
• Database Management
Systems and software progr
ams
•
• Account servicing
Proficient in Microsoft Wor
d, Excel, Powerpoint, Sales
force, Function Point
•
Verbal and written commun
ication
•
EDUCATION
Curious Jane - Senior Account Executive
Lakeland, FL • 08/2016 - Current
The Ledger Media Group - Account Executive
Lakeland, FL • 12/2012 - 08/2016
WORK HISTORY
Manage over 40 client accounts with over $1.025 million in advertising
•
Work with a number of client accounts at the same
time, often juggling various projects and deadlines
•
Manage client relationships and day-to-day
communication with clients and internal staff
•
Develop client relationships beyond email through phone calls and in-person meetings
•
Have a strong understanding of multi-platform strategies that include digital, social, web and mass media
•
Participate in strategy meetings to help clients meet their goals
•
• Offer proactive solutions and innovative ideas to clients Drive projects and processes with multiple departments on internal team
•
• Help train and guide new Account Executives
Provide high-level strategy and customer support for high-end clients
•
Strengthened customer relationships with proactive and collaborative approach to managing needs.
•
Prospect and generate new leads, as well as qualify leads generated by support functions
•
t Develop client specific presentations, attend client meetings, make presentations and close sales
•
Sell entire Multimedia product line (newspaper,
promotions, internet and special sections)
•
Attend promotional events and other client networking events
•
Work in partnership with support team on pre-sale
processes (e.g., preparing drafts of presentations, proposals)
•
Work in partnership with support team on post-sale processes (e.g., entering orders, collections)
•
Develop new business across all categories and product lines
•
• Prepare weekly reports and attend internal meetings