Brian Charpiat

***** ***** *****, ************, ******* 32218, Cellular 904-***-****, add3au@r.postjobfree.com https://www.linkedin.com/in/briancharpiat

PROFILE

Experienced, creative, outgoing, and energetic Combination Physical Damage Adjuster with the desire to help others. Dedicated to providing a remarkable customer experience with excellent interpersonal, strategic planning and leadership skills, and the proven ability to understand and communicate complex information.

WORK EXPERIENCE

Government Employees Insurance Company (GEICO) 08/16- Present

Combination Auto Damage Adjuster- Investigate and appraise automobile, motorcycle, RV, and commercial vehicle damage to determine repair costs for insurance claim settlement. Prepare insurance forms to indicate repair cost or cost estimates and recommendations. Seek agreement with automotive repair shop on repair costs.

CITI Financial Services, Jacksonville, Florida 01/16 – 07/2016

Customer Specialist- Ensure a high level of customer satisfaction and perform a variety of tasks such as resolving complaints, providing instructions, answering or referring inquiries and implementing procedures.

Sugar Rush MMG, Jacksonville, Florida 07/11-01/16

Business Development Manager- Identifying market trends, developing new key accounts, and properly managing existing accounts. Outside business to business sales, territory management, and business to consumer sales.

Fusion Media Solutions, Titusville, Florida 10/09-10/11

Media Support Specialist- Assisted customers by implementing Search Engine Optimization, Social Media Management, and Pay Per Click Advertising campaigns. Ensure a high level of customer satisfaction and perform a variety of tasks such as resolving complaints, providing instructions, answering or referring inquiries and implementing procedures.

Monument & 9A Imaging, Jacksonville, Florida 12/09-06/10

Radiologic Technologist- performed complete diagnostic radiographic procedures in a imaging center. Performed X-ray imaging, portable radiography, fluoroscopic and bone densitometry procedures. Serve a diverse caseload including newborns, infants, children, adolescents, adults and geriatric patients.

Randstad USA, Jacksonville, Florida 10/07-09/08

System Support Representative- Contractor for CSX Railroad on the bids and bulletins system. Supported and provided service to customers’ technical requirements.

Provided detailed guidelines on the procedures and actions to take involving complex customer issues. Mainframe and Microsoft Office experience.

Lowe's Home Improvement, Jacksonville, Florida 05/06-10/07

Team Leader-Paint, Windows and Walls, and Home Décor departments. Ensuring that staff are motivated, monitored and measured in line with company targets and performance standards. Responsible for making sure that any gaps in performance or quality are quickly identified and addressed. Producing accurate reports on team performance for senior managers. Preparing daily workloads for staff & coordinating the daily allocation of work.

Commodity Specialist Company, Jacksonville, Florida 04/05-05/06

Driver Manager- Managing and dispatching Class A CDL drivers for the pickup and delivery of time sensitive freight. Completed necessary paperwork and office clerical functions using Microsoft Office, provided outstanding customer service and assisted customers and drivers with any issues that arose.

Palm State Industries, Inc, Jacksonville, Florida 08/01-03/05

Sales Manager- Identifying market trends, developing new key accounts, and properly managing existing accounts. Outside business to business sales, territory management, and business to consumer sales. Managed a sales force of 35 sales representatives. Trained sales representatives, planned, scheduled, and handled the travel logistics of 40 trade shows a year.

EDUCATION

Bachelor of Science

Florida Hospital College of Health Sciences, Orlando, Florida 01/10-12/11

Associate of Science

Keiser University, Jacksonville, Florida 07/07-08/09

LICENSES

6-20 All Lines Adjuster

Florida License Number W005863

Issued 8/24/16

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