Office Staff Front
Resume:
Sparks,NV *****
***********@*****.***
Celeste Mansur Whatley
Objective
To obtain a position where I can best put the skills I have learned from my years in the patient care/customer service industry
Experience
Jan 2019-May 2020 Northern Nevada Cardiology and Pulmonary Sparks Nevada 775-***-****
Medical Office Specialist for multiple physicians 40 hrs weekly
•Verifying insurances
•Scheduling patient for in town and out of town appointments as well as scheduling telehealth appointments
•Answering multiple phone lines
•Taking multiple messages for doctors and medical assistances
•Editing schedules when needed
•Checking patients in and out
•Collecting copays and passed due balances
•Registering patients in computer system
• Scheduling hospital follow ups and ER follow ups
•Requesting records from different offices
•Printing and sending medical records as needed
•Entering patients copays in computer system
June 2010-Nov 2018 Renown Pregnancy Center Reno, Nevada. 775-***-****
Patient Access Rep/Surgery Scheduler for multiple physicians and midwives 40 hrs weekly
• Scheduling both major and minor surgeries for obstetrics and gynecology
• Verifying insurances and obtaining authorization when needed
• Checking patients in and out
• Answering multi line phones
• Collecting co-payments and passed due balances
• Ordering office supplies
• Creating/ editing templets for providers schedules
• Requesting medical records from other offices and scanning them into patients chart
• Printing and sending medical to other offices as needed
March 2004-June 2010 MedSchool Associates North/ UNR Family Medicine Reno, Nevada. 775-***-****
Front office staff for multiple physicians and residents 40 hrs weekly
• Checking in and out patients
• Verifying patients insurance eligibility
• Obtaining insurance authorizations
• Collecting co-pay and back balances
• Scheduling appointments
• Calling to remind patients of appointments
• Organizing charts
• Filing information into patients chart
• Answering multi line phone calls
Feb 2003-March 2004 Dr. William Torch Reno, Nevada. 775-***-****
Front office staff 40 hrs weekly
• Answer phones
• Checking in patients
• Rooming and taking patient vitals
• Refilling prescriptions for patients
• Making sure all charts are in order for the next day
• Dealing with insurance companies, and obtain authorizations when needed
• Schedule patients, calling to remind patients of appointments
Jan 2000- Feb 2003 WHS Professional Center Pharmacy Reno, Nevada
Pharmacy Clerk. 40 hrs weekly
• Answering phones
• Inputting patient information into the computers
• Stocked shelves, ordered product
• Dealt with insurance companies
• Cashier/ counting register every evening to make sure it balanced
• Helped with inventory of medications
March 1998-Jan 2000 Volt Temp Agency Reno Nevada
Various. Various hours
• Worked at various jobs
Education
1991-1995 Tahoe Truckee High School Truckee, Ca.
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Interests
Music, Art and Crafts, and spending time with my sons.
References
Dr Scott Jacobs 775-***-****
Cindy Pitlock CNM 775-***-****
Dr Amy Condon 775-***-****
Carrie Weight CNM 775-***-****
Dr Cynthia Pierre 775-***-****
Dr Ralph Narinedhat 775-***-****
Contact this candidate