Manager Administrative Assistant
Resume:
Charito De La Rosa Henson
Mobile No. (091*-*******
CAREER OBJECTIVE
To work in a BPO Company that allows me to show my talent hence help the company to their own success path. Bring my passion to work whereas I can improve and strive to be the best.
RELEVANT WORK EXPERIENCE
HR OFFICER
Fraser Place Manila
September 16, 2006 up to September 30, 2019
Is currently in-charge of the following HR functions:
Recruitment, Selection and Manpower Planning
Preparation of all HR reports (local and for Singapore headquarter)
Coordinator for Training & Development programs, conducts Orientation Program and Basic Product Knowledge Training
Coordinates & spearheads employee activities
Preparation of employment requirements, employment contract, regularization & confirmation as well as letter of acceptance for resigned staff & employee clearance
Preparation of performance appraisal for probationary and regular staff
Conducted background check for newly hired staff & exit interview for resigned staff
Monitoring of leaves of the staff
Monitoring/preparing of annual municipal permits, perfect medical incentive awards, Christmas festive gifts; PBB gift certificates for outsourced staff
Preparing timekeeping summary every payroll cut-off to be submitted to Finance Dept.
Monitoring/preparation of employee nameplate & ID for the staff
Preparation of any memoranda required by the department
Maintain and upkeep the HR Bulletin Boards
Attends meeting in the absence of the Human Resource Manager
Attends industry association’s meetings (Association of Human Resources Managers, AHRM)
ADMINISTRATIVE ASSISTANT
Fraser Place Manila
August 1, 2001 - September 15, 2006
Coordinate office activities & provide administrative support to the Director of the Human Resource
Provide timely information flow and reports in accordance with the required human resource management and development process
Assist the Director of Human Resource in the management of the recruitment system of the company
Compile and process reports and meeting minutes in accordance with the required administration process
CUSTOMER SERVICE REPRESENTATIVE
SPI Global
July 31, 2000 – July 31, 2001
We provide specific information regarding the services, products or materials offered by a company. We answer calls and provide information, report and analyze customer’s needs, issue billing details. Lastly provide lasting impression that goes beyond our scope of support.
Account: ATT Uverse/tech/csr/
Skills
-Fast, courteous and knowledgeable customer support
-Problem –solving with a positive can-do- attitude.
EMPLOYEE BENEFITS OFFICER
The Peninsula Manila
October 1, 1996 – June 30, 2000
Reports directly to the Human Resources Manager and is responsible in the effective administration, coordination and implementation of all staff benefits, privileges, staff welfare programs such as annual physical & medical examination, government mandated benefits, special projects of the hotel, etc.). Responsible in the salary administration of the staff).
DIVISION SECRETARY
The Peninsula Manila
September 19, 1985 – September 30, 1996
SECRETARY/PERSONNEL ASSISTANT, HR Department
The Peninsula Manila
April 1, 1980 – September 18, 1985
SECRETARY, HR Department
The Peninsula Manila
August 6, 1979 – March 31, 1980
SENIOR CLERK TYPIST, HR Department
The Peninsula Manila
July 1, 1978 – August 5, 1979
CLERK TYPIST, HR Department
The Peninsula Manila
December 21, 1977 – June 30, 1978
RECEPTIONIST
International pipe industries corp.
March 15, 1976 - December 20, 1977
SCHOLASTIC RECORD
1975 Bachelor of Commercial Science in Banking & Finance
Jose Rizal College
PROFESSIONAL AFFILIATION
Member, AHRM (Association of Human Resources Managers)
PERSONAL CIRCUMSTANCES
Permanent Address : 505 Elisco Road, San Joaquin, Pasig City
Date of birth : May 8, 1954
Place of birth : Iloilo City
Civil status : Widow with 3 kids
Sex : Female
Religion : Roman Catholic
Height : 5'1"
CHARACTER REFERENCES
Upon request.
Contact this candidate