FILISHA PATEL

**** ****** ****

West Memphis,

AR 72301

318-***-****

add2op@r.postjobfree.com

OBJECTIVE: I am a passionate, ambitious, and goal driven individual interested in the areas of health care. Throughout my academic career, I have gained vast set of customer service and critical thinking skills, which helped me achieve different positions in organizations. I always strive to apply my skill set to benefit the success of the business and in the process gain a meaningful experience and knowledge from it.

COMPETENCIES:

Reliable

Confident

Commitment

Dependable

Efficient

Decision Making

Experimental

Team Player

Leadership

Multi-tasking

Fast-paced

EDUCATION:

Naranlala School Of Commerce, Management, and Applied Science, May of 2011.

Degree Bachelor of Business Administration

Major: Business Management

LANGUAGES:

English (fluent: reading, writing, and speaking)

Guajarati (fluent: reading, writing, and speaking)

Hindi (fluent, reading, writing; and, conversational speaking)

EXPERIENCE:

Overland Park Regional Medical Center, Kansas city, Kansas (03/11/2019- 05/15/2020)

Job Title: Laboratory Technician (Lead Phlebotomist)

Teach & Practice proper patient identification in Outpatient and especially when working on hospital floors to new hires and students.

Collect blood samples from newborn babies, children, young adults and elderly patients with proper techniques.

Decipher the best method for drawing blood depending on the specific patient.

Practice infection control standards at all the times.

Ordering supplies on weekly basis for phlebotomy dept.

Help Supervisor in making work schedules for the Phlebotomy team.

Responsible for monitoring the collections activities to ensure compliance with

Standard operating procedures ordered by provider.

Assisted in interviews with new Applicants.

Rapides Regional Medical Center,Alexandria, Louisiana (07/14/2014 – 02/28/2019)

Job Title: Lab Assistant (Phlebotomist)

Obtain blood samples for medical testing and transfusion through venipuncture or capillary puncture.

Follow infection-control and safety procedures in carrying out daily phlebotomy functions.

Prepare blood-collecting equipment; draw blood and safety store and transport samples.

Build trust and minimize patient discomfort during phlebotomy procedures while efficiently collecting blood specimens.

Work collaboratively with patients, healthcare providers and patient support department to ensure a high quality of service.

Christus ST Frances Cabrini Hospital, Alexandria, LA (06/15/2013 - 04/25/ 2014)

Job Title, Patient Registrar

Greets patients, visitors and answers telephone in a prompt and courteous manner

Verifies and enters patient information including insurance, eligibility and demographics into patient management system

Communicates with nursing staff to aids in patient care and processing orders by physicians.

Thorough data entry while documenting any incomplete admissions/registrations in manner prescribed.

Maintain positive customer service at all times, referring unresolved issues to appropriate supervisor.

Monitor daily activity and completion of performance reports as assigned.

Delegate and oversee assignments to registrars. Assisted in interview

CERTIFICATES:

ASCP Board of certification- Phlebotomy Technician.

REFERENCES:

Mary Desch- Laboratory Director 913-***-**** or 913-***-****.

Breanna DeMayo- Phlebotomy Supervisor 816-***-****.

Ashley Purvis – Lead Medical Lab Scientist 318-***-****.

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