Executive Assistant
Resume:
M
Misty Malnassy
add2nq@r.postjobfree.com
Austin, TX, 78722
SUMMARY
Personable and professional, I employ exceptional relationship-building abilities to cultivate positive rapport among clients, staff and management. Offering key strengths in time management and effective communications across all levels of personnel, management, and clientele, I also possess a strong work ethic, a team player mentality, and a can-do attitude.
SKILLS
C-Suite/Executive support
Manage travel itineraries & schedules
Arrange meetings & set appointments
Memo writing
Microsoft Office, Outlook & Concur
GoToMeeting, WebEx
Event coordination
Proofreading
Sensitive material handling
CRM & office management software
Time management
Organizational skills
Training and development
Attention to detail
Expense reporting
Invoicing and billing
Multitasking and prioritization
Project management
EXPERIENCE
National Training Coordination & Event Manager
Austin, TX
FOCUS Brands/Schlotzsky's Feb 2009 to Mar 2019
Coordinated daily and weekly schedules and monthly calendar obligations
Processed financial documents including contracts, expense reports and invoices
Coordinated travel, hotel and transportation needs for staff
Planned and executed corporate meetings, lunches and special events for groups of 10-1000+
Directed customer communication to appropriate department personnel, in addition to providing information to resolve inquiries and bolster customer satisfaction
Contacted customers via phone and email to confirm deliveries and follow up with inquiries
Managed conference calls and webinars by documenting participant details and preparing audio recordings for future reference
Wrote email messages, memos and business letters for management and proofread all documentation to provide error-free correspondence
EDUCATION AND TRAINING
Bachelor of Science: Advertising
University of Texas At Austin
Concentration in Business & Marketing
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