Executive Assistant Customer Service
Resume:
FABIENNE CHARM MENDONES
Diego Silang, Ususan
**** ****** ****, ***** ******
Mobile No. 090********
Email: ************@*****.***
Age : 22 years old
Birthday : August 13, 1997
Birthplace : Santa Cruz, Manila
Height : 153 cm
Weight : 75 kg
Civil Status : Single
Citizenship : Filipino
Language : English, Tagalog, Ilocano
To be given a position that can help me acquire new knowledge and hone my abilities and skills in an environment that promotes professional growth.
• Computer Literate (Microsoft Office Applications)
• Articulate in written and verbal communications (English and Filipino Language)
• Ability to acquire new knowledge easily
• Ability to work efficiently alone or with a team
• Adapts easily in a working environment
TERTIARY LEVEL: Bachelor of Science in Business Administration Major in Marketing Management
2013 to 2018 Saint Mary’s University, Bayombong
Nueva Vizcaya 3700
SECONDARY LEVEL: Saint Mary’s School of Dupax
2009 to 2013 Dupax Del Sur, Nueva Vizcaya 3707
PRIMARY LEVEL: Saint Mary’s School of Dupax
2004-2009 Dupax Del Sur, Nueva Vizcaya 3707
Position: Customer Service Representative
Company: Everise/C3 (Customer Contact Channels Philippines Ltd.) Job Description:
You will be the voice of Instacart, fielding real--time calls and emails from our customers, shoppers, and retailer partners.
Job Responsibilities:
• Professionally handle a high volume of incoming chat/text messages
• Thoroughly and efficiently gather customer information, assess and fulfill customer needs and educate customers where applicable regarding products and services
• Ability to utilize and navigate multiple systems simultaneously OBJECTIVE
EDUCATIONAL BACKGROUND
C
PERSONAL INFORMATION
WORK EXPERIENCE
CORE COMPETENCIES
• Resolve customer issues via resolution guidelines and/or escalated process
• Meet or exceed company and client performance metrics
• Responsible for chat/text disposition or compiling and documenting customer information as required
School: Saint Mary’s University
Description: Training on Practicum 1/Internship on Selling Address: Bayombong, Nueva Vizcaya
Date: November 2016- March 2017
Company: Yokohama (Consumers Automotive Center Inc.) Description: On-the-job-training (250 Hours) for Accounting and Human Resource Address: Solano, Nueva Vizcaya
Date: December 2017 to February 2018
MADWORLD Generation of Digital Contagion
SM MOA ARENA, Pasay City
January 31, 2016
SAP Business One: Accounting for Partnership and Corporation Saint Mary’s University, Bayombong, Nueva Vizcaya
October 2016 ; March 2017
JUAN BIG IDEA Ang Paglipad ng Marketistang Pinoy
F.L. Dy Coliseum, Cauayan City
August 20, 2017
Dr. Harrison T. Villanueva
Department Head
Saint Mary’s University
Bayombong, Nueva Vizcaya
Mrs. Henelyn Tello
Executive Assistant/Marketing Assistant
Yokohama (Consumers Automotive Center Inc.)
Solano, Nueva Vizcaya
Lenie P. Balmores
Secretary
Office of the Dean
Saint Mary’s University
“I hereby certify that all above mentioned details are true and correct to the best of my knowledge and beliefs.”
Fabienne Charm Mendones
Applicant
TRAININGS
SEMINARS AND WORKSHOPS ATTENDED
CHARACTER REFERENCES
Contact this candidate