Customer Service Medical Assistant
Resume:
Kimberly Alexis Vega Hernandez
Vista, CA, 92083
**************@*****.***
QUALIFICATIONS
·5 years of work experience. I have obtained a job since the age of 17 and have worked in various job fields such as health, customer service, and cooking.
· High school diploma obtained 2016. Currently enrolled at Palomar college to obtain a higher degree in Bio Chem. I have received CPR, First Aid, and AED training through a past employer at The Wave Waterpark (2015).
· Served 2 years (2015-2016) as a teacher's assistant at St.Francis of Assisi for 1st communion students. I helped assist a class of 20 students in learning how to read and better understand the bible by giving knowledge about the Catholic faith. As a teacher assistant, I helped by having prepared an effective lesson plan before each class to give students a clear idea about what they will be learning and creating assignments to give students the opportunity to practice their skills and be ready to be confirmed.
·I am a Stem Scholar at Palomar College, as a women and first generation student in the stem field I have been recognized twice by Palomar College as a scholar and receiving the opportunity to have worked with the research departments for UC Davis and UC San Diego for botany. I have also worked for Palomar college for the Stem Academy learning how to use an Arduino learning how to code our programs. I have gained experience working as a voluntary medical assistant at VCC from this program assisting doctors and patients on the daily. I am a Paso scholar where I am recognized for being a first generation student of immigrant parents., Paso recognizes students of Hispanic descent and giving opportunities to better our education with the help of scholarships.
·I am a Team player. I love to teach,learn,and gain new experiences. I am hardworking and willing to learn anything new and master it. I am able to use Mac and PC computers. I am fluent in English and Spanish. I can read and write in both languages.
-Have 2 year of experience working in a teller position at Wells Fargo at College Blvd in store branch. Have over 5 years of customer service experience. I am a fast learner with all kinds of softwares such as SVT, Microsoft, and Digi coding. RELEVANT EXPERIENCE & ACCOMPLISHMENTS
2015-2015 Lifeguard The Wave Waterpark, Vista,CA
Seasonal Lifeguard summer of 2015. I went through rigorous testing to become a lifeguard such as a swim and rescue test. I was also certified to use an AED, perform CPR, and first aid. Taught swim lessons to children ages 5-13.
-This job was very rewarding seeing my students learning how to swim. Teaching is a passion and rewarding.
- Employee of the week for being hard working and working well with coworkers. Kimberly Alexis Vega Hernandez
380 Plymouth Drive Apt 1
Vista, CA, 92083
**************@*****.***
2015-2015 Guest Service Legoland California Merlin Entertainment, Carlsbad, CA
Seasonal for September-December for Legolands Brick or Treat and Christmas season. I responded to guests with any questions concerning their park tickets and overall experience in the park. Operated the ticket booths.
- Worked at a fast pace to help each customer and worked with guests of all ages.
-Used excel and microsoft word to input all money earned at the parks at the end of shift. 2016-2016 Cashier/ Cook Wendy’s, Vista, CA
I have worked as a cashier as a prepared line cook for Wendy’s for a year . I was a cashier at Wendy’s taking customer orders and help maintain the store clean each night by doing janitorial duties. I was also a line cook in which I prepared orders for customers.
-Learned how to work at a fast pace and great customer skills.
-Quick with math as a drive through the cashier always had to be precise with receiving and giving the correct amount of money.
2016- 2018 Associate Papaya, Carlsbad, CA
I was hired as a seasonal associate for fall and my contract was extended and offered to be part-time at Papaya. Cashier and sales associate at Papaya clothing store. Greeted customers with any questions and assisting them if help needed.
· - Was promoted to cashier within a month of working at Papaya Clothing.
- Hard working with coworkers. Team player and always lending a helping hand for coworkers.
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2017-2018 Vista Community Clinic / Medical Assistant Palomar College, San Marcos, CA As a Stem scholar my job was to give back to the academy through research and present and demonstrate to group’s that work both the Biology Academy and the Engineering Academy at Palomar and Cal State San Marcos. Part of our program was to voluntar a clinics I helped in teen center at Vista Community Clinic for two years teaching teens the importance of health, checking them in, as well as helping set up rooms for the doctors and getting lab results to technichans
· -Practiced forming hypotheses, designing experiments and devices to test hypotheses, data gathering and analysis, and presentation.
- Learned some Arduino programming skills such as coding.
- Researched Botany and Bee life for UC Davis and UC San Diego.
- Practiced as a medical assistant for doctors getting patients results ready and checking them in as well as educating them.
2018- 2020 Teller Wells Fargo, Oceanside, CA
Kimberly Alexis Vega Hernandez
380 Plymouth Drive Apt 1
Vista, CA, 92083
**************@*****.***
My position at the Wells Fargo company is being a teller. As a being front of “the line” customers will speak to us first so we must maintain excellent customer service throughout the whole transaction. I am responsible for handling customer transactions such as deposits, withdrawals, transfers, and checks.
-Learned how important customer service is the key to having customer loyalty and always feels great to be appreciated when there's amazing customer service.
-Working in a fast paced environment I have improved my team player skills to help our team at busy times.
2020-2020 Teller III Cal Coast Credit Union, Oceanside, Ca My position as a teller my duties included making deposits, payments, and other customer needs. I used the SVT system to make transactions. I would assist customers with transactions such as loan payments, making checks, and closing accounts.
-Learned to use a new system in a month
-Learned to credit union transactions
EDUCATION & AWARDS
Mission Vista High School (2012-2016)
- Graduated with honors and 3.50 GPA
Cal State San Marcos (2016-2017)
-Biology with an emphasis in Chemistry
Palomar College (2017- )
- Biology with an emphasis in Chemistry to continue my education I am planning to obtain my Dental Hygienist certification.
Vista Education Foundation Scholarship (2016)
M.e.Ch.a club member scholarship (2016)
Avid Community award (2016)
Wells Fargo Recognition for Customer Service.(2019) REFERENCES
● Lupita Frausto (PAPAYA clothing) 760-***-****
● Mireya Gutiérrez-Agüero (Palomar College STEM Center Supervisor) 760-***-**** ext. 3748
● Glyn Bongolan ( Palomar College Counselling) 760-***-**** Ext. 3636
● Hannie Ramirez (Service Manager Wells Fargo) 760-***-****
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