Manager Security

GERARD AMATO

********@*****.***

Secaucus, NJ ***94 • 973-***-**** • https://www.linkedin.com/in/gerard-amato

INFORMATION TECHNOLOGY PROFESSIONAL

Results oriented IT leader with over 15 years proven experience managing enterprise infrastructure including networking,

e-mail, data security, data center, server, PC support and Web business systems. Accomplished hands-on manager with experiencing building, directing, and coaching teams to perform at a high level and effectively support the corporate goals.

PROFESSIONAL EXPERIENCE

Securitas Security Services USA, Inc. Parsippany, NJ Jan 2003 – Feb 2019

Locally focused global security company with over 300 US offices, 100,000 employees, and annual revenue of $4.2 billion.

Manager of Networking and Data Security (Feb 2010 – Feb 2019)

Manager – Networking (Jan 2003 – Jan 2010)

Managed a multi-million-dollar annual budget and provided oversight of the enterprise infrastructure and data security to ensure a secure environment with 24 x 7 availability and 99.999% uptime. Supported 300 branch locations, 400 servers, and 6000 associates.

●Appointed as the I.T. single point of contact for new office space and data center build. Accelerated completion to overcome construction and environmental delays ensuring that all application and data moves were completed with zero down time.

●Implemented Active Directory account self-service which reduced Helpdesk calls by 20%.

●Leveraged existing Citrix Infrastructure and saved the company approximately $250,000 by remotely distributing employee scheduling applications to airports throughout Canada in support of air transportation security business.

●Rolled out new global ERP, advanced decision support system, and onboarded global acquisitions while supporting sister company Pinkerton CRM.

●Performed security risk assessments, that reduced malware and spam by over 90% by replacing outdated security infrastructure with enterprise class Cisco web and e-mail security solutions. In addition, this also reduced potential liability by including e-mail encryption and data leakage prevention.

●Enabled BYOD and facilitated greater mobility for executive, management, and sales teams by deploying virtual desktop infrastructure eliminating the need for hardware refresh and remote operating system upgrades.

●Technical team lead and worldwide liaison for US Office 365 cloud migration. Successfully moved 6000 users accounts and mailboxes to the Microsoft cloud with minimal interruption.

●Managed the PC replacement and refresh process which drove consistent improvement resulting in increased productivity and reduced time of delivery.

●Reduced corporate exposure to data breaches, lawsuits, and unfavorable press by deploying company-wide PC and removable media encryption.

●Saved company approximately $1M annually by implementing a secure parallel network infrastructure throughout the US and Canada for employee hiring applications.

●Improved Helpdesk and call center efficiency by replacing traditional phone system with VOIP technology.

●Reduced hardware footprint by spearheading initiatives to evaluate and test virtual machine technologies for both servers and PC’s. Led the initial development and testing in a QA environment prior to full production.

●Reduced man hours spent on legal discovery by approximately 95% through implementation of e-mail and instant messaging retention technology.

●Assimilated sister company platforms within existing infrastructure resulting in annual savings of $.5M per year.

●Oversight of staff, activities, team assignments, required resources, and operating procedures inclusive of performance standards and reviews.

Pinkerton Security, Parsippany, NJ Jan 1999 – Dec 2002

Largest US private security company with over 300 US offices, 100,000 employees, and annual revenue of $3 billion.

Network Systems Engineer (2000 – 2003)

Technical lead responsible for LAN, E-Mail, Citrix, and Windows design, builds, and support.

●Appointed team leader and charged with building a reliable and secure I.T. infrastructure from multiple disparate architectures as part of an overall corporate merger project.

●Improved network efficiency and reliability by eliminating token ring topology, Novell OS, and IPX and standardizing on Ethernet, Windows NT, and TCP/IP.

●Established foundation for core business applications (front-end field systems, marketing/sales, and ERP) by architecting, building and maintaining a Citrix farm with multiple zones and 50+ servers.

●Collaborated with Helpdesk management to establish service level agreements, ticket reporting system, troubleshooting and escalation procedures, and security access requests.

●Project manager and lead tech for large scale E-Mail migration mandated by corporate standardization requirements. Approximately 2000 mailboxes were moved from Novell Groupwise to Exchange 2000.

Physical Security Group, Borg Warner Protective Services, and Burns Nov 1988 – Dec 1998

International Security

Various positions with increasing levels of responsibility including Helpdesk, training, application development, and network support and installation. Company name changes were due to restructuring and rebranding.

EDUCATION

Stevens Institute of Technology 1988

Bachelor of Science – Management systems

Concentration – Computer Systems

SKILLS

Windows (PC and Server), Microsoft Office, Office 365, Exchange 2003-2010, Exchange Online, Citrix (XenApp, Xen Desktop),

PC Hardware (Dell and HP), Server Hardware (Dell), Data Security, Email Administration and security, Data Center Operations, IT Security Policies, Application Support, Data Base Systems, Business Applications, IT Service Management.

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