Customer Service Data Entry
Resume:
Norma Constanza Trujillo
Miami
**************@*****.***
Work Experience
Customer Services Associate
Advantage/Ez Rent a Car
Miami
Responsible for providing worl-class customer service. Responsible for greeting the customer and help them with their rental needs in a professional manner. Complete paperwork with customers and take payments. Responsible for receiving rental cars and close the contract, make sure any additional charges are charge. Explain terms of rental agreements to customer.
Responding to customer questions and complaints.
Showing customers all details about their vehicles before renting. Provide ongoing customer service and sales support. Skills
Bilingual Spanish-English - 10+ years
Able to work in a challenging environment - 10+ years Proficient negotiation skills - 10+ years
Excellent communication skills and Customer Service - 10+ years Ability to work under pressure - 10+ years
Filling Data Entry - 10+ years
Self-motivated and team player - 10+ years
Computer Excel and word - 10+ years
Education
Teledata
Associate
Technical in Systems and Business Administration
Neiva-Colombia
01/1998 to 06/2001
Colegio Departamental Femenino
Other
High School Diploma
Neiva-Colombia
01/1991 to 12/1997
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