Customer Service Assistant

JENNIFER DOUGAN

*** ******** ** ** *******, Ab · 403-***-****

*********@*****.***

I am a hard-working, motivated and responsible person, seeking full or part-time employment that will enable me to use my organizational skills, customer service background, and my ability to work well with others.

EXPERIENCE

SEPTEMBER – OCTOBER 2011

LANDSCAPING, RIVER VALLEY

Help finished up season doing mowing lawns, raking leaves, trimming hedges and pulling weeds. Pick up debris and sweep sidewalks and cover and prepare flower garden for winter. SEPTEMBER 2007 – DECEMBER 2010

BAKER, PEARSONS BERRY FARM

Mixed dough. Baked muffins, pies and filling for sale at farmers markets. Packed goods to send to market. Kept bakery clean and sanitized as per health and safety standards. JUNE 2002 – JULY 2004

CASHIER/SALES ASSOCIATE, TOM BOOTS AND WESTERN WEAR Greeted customers and assisted them in finding products. Stocked shelves and kept the store tidy. Adding/changing price tags on merchandise. Dealt with customer complaints. Balancing cash register and dealing with customer refunds.

JUNE 1998 – FEBRUARY 2011

PLUMBERS HELPER, JB PLUMBING

Balance and maintain accurate ledgers and match purchase orders with invoices. Deposited cash and pay bills. Worked as a plumber’s assistant by prepping pipe for soldering. Helped in the installation of plumbing, water heaters and tubs and showers. Cleaned up job site EDUCATION

JUNE 1996

HIGH SCHOOL DIPLOMA, FOREST LAWN HIGH SCHOOL

SKILLS

• Bookkeeping

• Good listener

• Flexible

• Good with animals

• Problem-solving

• Assessing the needs and preferences of

customers

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