Office Front

Licet Geneux

***** ******** ***** ***** ****:813-***-****

Gibsonton, FL 33534 E-mail: ***************@*****.*** OBJECTIVE

Seeking a challenging position where I can develop, implement and use my years of experience to grow within a company.

EXPERIENCE Brandon Surgery Center - HCA 2017-Current Business Office Coordinator

Children’s Urology Group 1998 – 2017

Administrative Office Manager

Dr. Jose Colon 1994 – 1998

Front Office/Medical Records Clerk

● Supervising a 15 person team spanning 3 different departments

● Provides medical English/Spanish translation critical for communication between Doctors and patients

● Develop and tweak office policies and procedures so that the office runs more efficiently

● Transcribe audio case notes from Doctors into text to be stored in patient records

● Surgical precertification and insurance coding

● Handle patient concerns and complaints escalated by front office

● Responsible for inventory and ordering office supplies

● Annually research, collect quotes and recommend staff uniform supplier

● Responsible for recruitment, interviewing and hiring staff

● Develop functional systems in file room to improve work flow

● Tracking physician and nurses continuing education courses required for credentialing

● Create organizational charts and spreadsheets to help staff understand the schedules and weekly duties

● Provide staff training for both new employees and updated office procedures/systems

● Weekly/Monthly Financial Reports and Projections

● Approve payment plans and settlement plans on patient accounts

● Insurance contract updates review and filing

● Proficient in Microsoft Office, Advantx, Medical Manager, MicroMD and various other medical software programs.

EDUCATION / CERTIFICATION /TRAINING

Hillsborough Community College – 1996-1998

Leto Comprehensive High School- Graduated 1996

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