Executive Assistant Customer Service

Tina Marie Hudak

*** **** ******** ****** 602-***-****

Tempe, Arizona 85281 ******@*****.***

Objective: Executive Assistant

Professional Summary

A professionally self-managed workload and motivated Executive Assistant and Office Coordinator of thirteen years. Skill set includes organization, effective communication, time management, leadership with delegation, process improvements, and strong customer service problem solving. Independent thinker, that promotes company’s culture, safety, and mission. Attention to detail, with proficiency to plan, develop, and coordinate multiple projects. Software: Microsoft Suite, Outlook, SharePoint-Room reservations & catering.

Software Experience: LaborWorkx, Microsoft Suite, Outlook, and OneDrive, Premier Connect to request PO’s and Invoice Payments, SharePoint to schedule catering and conference rooms, Government sites for Grant Expense quarterly reporting, e-way for United Way campaign fundraising.

Professional Experience

PRO EM National Event Services 2019-3/2020

PRO EM lost all their rental contracts in March 2020

Executive Assistant- CEO & VP & Office Coordinator

Regional preparation of agendas, meeting minutes, conference calls.

Managed calendars, travel, itineraries, expense reports, phones, and filing digital and manual.

Organized Regional Sales Summits and board meeting preparations and luncheons.

Assisted HR with employee recruitment.

Facilities: Requested building and security maintenance.

Vendors: Requested purchase orders and invoice payments.

Front office supervisory: Office coordination, event logistics, reporting/budgeting, and liaison between different departments and customers.

Prepared State Registration and Licensing in states we operated in.

HonorHealth Foundation 2006-2019

Executive Assistant & Department Coordinator

Prepared agendas, meeting minutes, conference calls, calendars, travel, itineraries, expense reports, phones, filing, data input, and maintained office supplies inventories.

Organized board member meetings and luncheons.

Implemented best practices and created process improvement EX: Mail distribution.

Trusted with confidential and sensitive information. Proactive in solving problems unsupervised.

Read and analyzes incoming correspondence, submissions and reports to determine their significance and plan their distribution. Written and oral direction to project personnel.

Vendors: Verified purchase orders/invoices for accuracy. Vetted and updated contracts/SOW/C.O.I.

Assisted in an organizational merge categorizing office materials for a move.

Coordination: Office equipment management, trained/supervise staff, operational policies and procedures, project coordination, event logistics, reporting/budgeting, and liaison between different departments and customers.

Special project examples included but not limited to: National Tech Data/HonorHealth Internship and fundraising events.

Patient Financial Services 2006-2007

Reconciled accounts receivable for insurance claims.

Customer service resolution.

Volunteer Work

Hospice of the Valley - New Song Center: Facilitator for adult grief support groups.

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