Customer Service Representative

JAMIE WARYGA

Phone: 352-***-****

Email: *************@*****.***

OBJECTIVE

Ambitious and conceptual decision leader looking for a career change. Personable, enthusiastic, and enjoys working in a team environment making me a strong candidate for a customer service industry. EXPERIENCE

Rogers Behavioral Health - Clinic Assitant - November 2019 - Present

● As the main point of contact I handled any and all questions pertaining to Rogers while also maintaining professional phone etiquette.

● Admitted and checked patients into Rogers’ computer systems.

● Kept office organization.

● Made sure all important documents were filed accordingly.

● Was in charge of receiving all credit card and check deposits.

● Assisted patients with their exposure therapy while following company guidelines Kaleisa Tea Lounge – Shift Leader - 2.5 Years, Tampa Florida

● Supervised and trained the sales associates and kitchen crew.

● Kept the sales associates and kitchen crew focused on providing customer service.

● Shifted associates on the fly to keep the store moving efficiently during peak hours.

● Made beverages from the extensive and constantly changing menu as well as creating customer orders

● Monitored the stock both for the retail side and the kitchen.

● Was in charge of the register, handling money, and transactions.

● Provided excellent customer service for guests and ensured a great experience. Weeki Wachee State Park – Customer Service Representative - May-August 2014, May-August 2015, May-July 2016 (Seasonal), Spring Hill, Florida

● Was in charge of grilling, frying and prepping meals.

● Was in charge of the register, handling money, and transactions.

● Provided customer service for guests who had any questions or concerns about the park. Office Depot- Customer Service Representative – 3 Months, Spring Hill Florida.

● Handled money and transactions at register.

● Became familiar with many products and the layout of the store.

● Provided a high level of customer service and satisfaction. INTERNSHIP/FIELD EXPERIENCE

● Redefining Refuge

I Interened for Redefinig Refuge for two semesters where I helped female minors in sex trafficking with online school and influemed them in developing life management skills; I also assisted the staff with coordinarting events.

EDUCATION

● University of South Florida

o I received my Bachelors in Psychology with a Minor in Women and Gender Studies May of 2017 and am looking to expand my education.

3.7 GPA

SKILLS

● I am a quick learner and only need to be shown a few times of how to do tasks.

● I understand how to engage in everyday social interactions, especially with customers. I communicate and negotiate with customers in an empathetic manner ensure all parties are mutually satisfied.

● I am excellent at taking orders from those who are above me. I diligently listen to my supervisors so that I may be the best employee for their business and in doing so, help run the business efficiently.

● I am able to work registers and I know how to count money and how to do basic math.

● I have a professional phone etiquette and can convey strong Phone: 352-***-****.

Email: *************@*****.***

Contact this candidate