Administrative Assistant Customer Service
Resume:
WORK EXPERIENCE
Supply Chain and Vendor Management Specialist
Carrington Holding Company, LLC
October 2017 to January 2019
• Evaluated the risk associated with each vendor in Archer System and instructed the Vendor Relationship Managers
(VRMs) to obtain the required documents from the vendors
• Utilized different search methods such as LexisNexis and Better Business Bureau (BBB) to perform the background checks on each vendor
• Analyzed data using Excel functions (Macros, Pivot Table, VLookup, etc) and summarized data in tables. Created A/P Statement related for each search engine for Accounting Department
• Audited the vendor contracts to make sure vendors' insurance was acceptable based on the insurance clause of our contracts and resolved the issues
Logistics Associate
ASICS, America Inc
December 2016 to May 2017
• Assessed the documents related to Customs-Trade Partnership Against Terrorism (CTPAT) for all current ASICS factories and determined the necessary documents for each factory in order to stay in compliance with the government guidelines
• Audited a high volume of freight and ocean invoices, worked with the accounting department to identify any cost discrepancies via Excel, resolved the issues and updated the system Logistic Associate- Short Term Contract
MDxHealth Inc
November 2016 to November 2016
• Received, verified, prioritized and facilitated the delivery of patient specimens and information to the designated laboratory departments or locations
• Troubleshot any specimen issues by identifying, documenting and correcting specimen discrepancies within logistics, accessioning and problem hold
• Performed quality control, documented specimen quality issues; accepted and rejected specimens based on laboratory standard operating procedures
Research Assistant
NOORA
MOSAFAEI
#readytowork
Laguna Niguel, CA 92677
*********@*****.***
Saddleback College, Biology Department
January 2012 to November 2015
• Performed literature search and categorized relevant articles and data in the database
• Dissected and weighed lizards, analyzed the data by creating charts and graphs
• Presented the research findings in various conferences through poster and oral presentations Administrative Assistant
Global Initiative for Computers for School
July 2010 to December 2010
• Provided administrative/secretarial support such as answering phone calls, copying, faxing and assisting visitors. In addition, resolved a range of administrative problems and inquiries
• Identified the most promising candidates by reviewing their resumes and arranged interviews Arranged travel and lodging for staffs' national travels and filed the appropriate documents Administrative Assistant
UCLA- Office of Residential Life Learning Center
March 2009 to September 2010
• Programmed and coordinated various events from computer workshops to large events with 500 students in attendance
• Advertised the events using posters, brochures and flyers; liaised between different teams of Residential Life to gather community feedback and cooperated with the management to implement the expectations in future plans
• Created the inventory reports and ordered supplies and maintenance requests; also, wrote articles for the Tech Blog section of the Office of Residential Life website
EDUCATION
Bachelor's in International Development
UCLA
September 2010
Associate in Biology and Chemistry
Saddleback College
May 2005
SKILLS
Microsoft Office Word, Excel, PowerPoint, Outlook
Typing and Data Entry, Proofreading
Communication, Customer Service, Marketing, Google Docs Individual Income Tax, Financial and Managerial Accounting, Quick Books Accounts Receivable/Payable, Inventory, Finance
Creating Invoices, Bank Reconciliation, Sales
Data Analysis, Math and Statistics, Python
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