MICHELLE P. KNIGHT, MLIS

**** ** ***** ****** *****: add1hs@r.postjobfree.com

Portland, OR 97206 http://www.linkedin.com/in/michellepknight

Telephone: 971-***-****

SUMMARY: I would like to write engaging and informative science or technology articles as a tech writer.

HIGHLIGHTS:

Write and wrote top Google B2B articles such as:

oMetadata Management vs. Master Data Management

oHow Much Data Quality is Good Enough?

oBusiness Glossary Basics

oCase Study: Nearmap Advances AI-driven Location Intelligence

Interviewed Mongo senior solutions architect and writing a subsequent article about MongoDB.

Over three years’ experience writing top notch articles, a book, and a whitepaper for DATAVERSITY.

Has strong attention to detail and is comfortable learning innovative technologies, as noted in http://www.linkedin.com/in/michellepknight.

WRITING SAMPLES:

Dataversity.net (over 70 articles and glossary definitions)

W3C Validation

Going Beyond Google

Librarian at Large: A World of Blogs and Search Engines

TECHNICAL SKILLS:

Content Managers: WordPress, Microsoft Access, Microsoft Excel, Dropbox

WORK EXPERIENCE:

Freelance Technical Writer for Cybrary Portland, OR 04/20-Present

Write up 500-600-word virtual lab descriptions about server security, cloud accessibility, cryptography, risk management, and networking tools for information technology professionals who wish to learn and upgrade their skills.

Freelance Article Writer for DATAVERSITY Portland, OR 11/16-Present

Writing Trends in Data Management white paper for September 2020.

Wrote white paper Trends in Data Management Report for DATAVERSITY, released in September 2019.

Wrote, book, What Is…? A Data Literacy Reference Guide.

Wrote, researched and verified top articles for DATAVERSITY including:

oMetadata Management vs. Master Data Management

oHow Much Data Quality is Good Enough?

oBusiness Glossary Basics

oCase Study: Nearmap Advances AI-driven Location Intelligence

oJTC Grows its Cloud Services Core through Trust and Teamwork

Interviewed business expert for technical article on data management.

Wrote articles based on technical interviews with small companies. (e.g., Building Actionable Insights through Analytics and Compliance Intelligence)

Freelance Production Assistant for DATAVERSITY Portland, OR 10/19-06/20

Created and prepare over ten blog posts and contributor pages per week, in WordPress.

Created one to two contributor pages per week.

Updated article tracking Excel sheet for a lead editor.

Created and update brainstorming sheets for a lead editor, listing new topics for 2020.

Wrote an email copy to sell participation in a conference.

Wrote a post for an International Privacy Day campaign.

Capture Center Specialist, Symbeo (formerly Scan One) Portland, OR 02/16-08/19

Verified and processed Medical documentation.

Typed data from digital HCFA and audited form data with over 90% speed and accuracy.

Wrote requirements for bill processing.

Capture Center Specialist (Contract through DePaul Industries) Portland, OR 10/15-02/16

Worked with staff to write requirements documentation.

Analyzed anomalies to determine an appropriate course of action in categorizing records for data entry.

Assigned metadata to physical therapy documentation.

Export Document Coordinator, A. C. Wilson Company, LLC Portland, OR 08/15-10/15

Wrote at least eight invoices and packing lists describing the amount of cargo, financial terms, and cost, from Japan and China and verified this information.

Wrote training documentation on observed processes to create and prepare documentation.

Prepared export documentation, including invoices and files, on non-routed transactions.

Retirement Counselor (Contract through DePaul Industries) Portland, OR 02/15-06/15

Verified retirement credential of Oregon employees.

Wrote effectively to 5-10 employers about the fiscal impact of retirement qualifications in the state of Oregon.

Worked well in a team of 5 people to review, to process, and to verify retirement accounts.

Used attention to detail in auditing and peer-reviewing accounts, to improve accuracy.

Data Technician, Trillium Solutions, Inc. Portland, OR 08/14-09/14

Entered and maintained a Microsoft Excel spreadsheet containing transit stops and times for import.

Updated transit mapping data to ensure that 2-3 bus routes matched.

QA and Tester, Senior Specialist Cigna (Contract through RANSTAD) Portland, OR 11/13-3/14

Wrote procedures, in Microsoft Word, to set up a Postman environment for testing, enabling new QA hires.

Wrote and edited tests, in JAMA, for a few, web APIs, based on implicit and explicit specifications.

Validation Engineer Intel (Contractor through Synergy Seven) Portland, OR 2/12-8/13

Updated XML tags in an ACPI table using AML compiler and notepad, enabling the functionality of the kernel driver.

Wrote documentation, in Microsoft Word, providing instruction to engineers and other users off-site, to use fingerprint drivers, installers, and related hardware.

Freelance Blogger AboutUs.com Portland, OR 2/12–3/12

Wrote three technical blogs, drafted in Microsoft Word, to inform information technology managers, on HTML5, Agile, and the Semantic Web.

QA Engineer Umpqua (Contractor through VanderHouwen & Associates) Portland, OR 11/11–12/11

Wrote 2 or 3 test cases, in Microsoft Word, ensuring a new checking software program met requirements.

Tested website display of a 3rd party application to ensure web site content was properly displayed.

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QA Consultant Independent contractor at NWEA Portland, OR 8/11–10/11

Updated XML configuration files to prep applications under test to point to the correct resources...

Documented procedures, using HTML, on the Commons Website to provide training to QA team members on using test taker utilities and installers.

QA Analyst 3 Wells Fargo (Contractor through KForce) Portland, OR 11/10-6/11

Documented procedures in MS Word and MS Excel, ensuring contracts used were current and correct, emailing other testers.

Documented deposit slip printing procedures and troubleshooting techniques from using a rasterized printer.

EDUCATION:

Graduate School for Library & Information Science, Simmons College, Boston, MA

Master of Library and Information Science degree, GPA 3.56

Student Chapter of the ASIST Outstanding Information Science Student Award

Smith College, Northampton, MA

Bachelor of Arts degree in Psychology, GPA: 3.3: Dean’s List

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