Irvine, CA 224-***-**** add1fs@r.postjobfree.com www.linkedin.com/in/sudhaanand

Summary

Experienced and Certified Scrum Master, certified SAFe/ SPC4.0, Agile leader with ‘empowerment’ leadership style and a servant leader.

Expert at leading and improving scrum maturity for multiple software development teams including remote/geographically distributed. Expert at facilitating scrum ceremonies across cross functional and remote/geographically distributed teams by using transparency, inclusion, and continuous communications with all stakeholders

Organizational Change agent and part of the core team (Enterprise Transformation Team) in implementing SAFe(Scaled Agile Framework) across entire enterprise. Provided coaching across all levels of organization and departments including executives, business, product owners, developers, and leaders

Selected by leadership, as a change agent amongst, 500+ engineers and leaders, to implement Enterprise Scaled Agile and part of core LATTE (Lean Agile Transformation Team)

Coached and facilitated 175+ employees, including senior leadership, from various departments on tools and process for scaling agile with integration of business domain in each of the departments

Experience managing geographically distributed developments(remote) teams with collaborative approach

Mentored and coached other scrum masters, developers, engineers and product teams in Agile practices and mindset. Experience working with product managers, architect, engineers, analysts, testers, and executive management

Exceptional communication skills with ability to seamlessly communicate and transition between executive level discussions to detailed technical sessions across business and technology team

Mentored and coached other scrum masters, developers, engineers and product teams in Agile practices and mindset. Experience working with product managers, architect, engineers, analysts, testers, and executive management

Experience in software development. Strong technical skills in various tech stacks

Experience with AWS, GCP. Expert at tools like VersionOne, JIRA (Portfolio Plugin), Confluence, Slack, Zoom, G Suite

Experience

Independent Consultant Scrum Master Pelican Rock Consulting June 2020 – current

Managing a distributed team of front end and back end software developers working for a non-profit organization developing a web-based software application to deliver low cost ventilators to support the demands of ventilator needs in Covid-19 situation

Training the team on agile and scheduling all scrum ceremonies to deliver the software product for ventilator on time

Consultant Senior Scrum Master Fintech Credit Innovations(start up) CA October 2019 – Feburary 2020

Senior Scrum Master for a high performing mid to senior level full stack software developers to build and maintain lending platform that provides better financial services to consumers and business

Developed sprint plans to support business objectives, timelines, resources, and milestones

Conducted sprint ceremonies, daily stand ups, sprint planning, sprint retrospective and sprint reviews

Worked closely with Product Owner to maintain the product backlog and transparency during sprints

Created a structure and framework to grow the team and scale software development processes using agile methodologies

Supported Product Owner by helping with product backlog refinement

Introduced Atlassian JIRA to monitor Kanban and Scrum, to track backlog and generate burndown, velocity reports for leadership

Led a smooth transition of taking an ad-hoc startup team in a dysfunctional environment and transformed it into a cohesive, aligned engineering organization with improved moral with agile/scrum implementation

Developed and implemented quality processes and standard operating procedures by introducing Agile metrics, creating CoP, and suggesting new tools across multiple workstreams

Provided technical leadership, direction and mentoring to platform engineering team in GCP

Worked with third party for penetration and vulnerability tests to support PCI compliance

Administered GCP and G-Suite for instance and account management, including regular GCP monitoring and cost saving by removing unused instances and services

Consultant Senior Scrum Master/Agile Manager Experian PLC, CA April 2019 – September 2019

Facilitated scrum ceremonies (Sprint planning, retrospective, daily scrums, stakeholder meetings and software demonstrations

Improved scrum team deliveries by 50% through agile coaching and implementation of regular sprint ceremonies

Supported Product Owner by helping with product backlog refinement. Strong ability to articulate product plan goals

Successfully led the software team to achieve a major modernization milestone (batch products to delivered to customers using AWS cloud) which received raving reviews from senior leadership and stakeholders

Worked with Product Owners, Business Owners to create Epics and Features. Helped the scrum teams breakdown Epics, features into User stories

Protected development team from outside distractions, impediments, team conflicts and maintain focus on product backlog project timeline. Provided ability to plan for spikes in sprints

Tracked and managed sprint, product backlog, burndown metrics, velocity and task breakdown

Worked closely with Product Owner and BSA/Product Managers to groom and prioritize product backlog, clarify requirements, and provide continuous feature deliverie

Devised and Implemented devops/ automation for software build and deployment by building CI/CD pipeline for both on premise and cloud hosted software applications

Led Scrum of Scrum meetings on a regular cadence

Educated and reinforced agile and scrum methodologies to team members and Stakeholders

Directed a global high performing multiple scrum teams of 20+ individuals responsible for software development, rearchitect and operationalize enterprise application, estimated revenue generation >200M, using Java/J2EE/EJB and cloud technologies

Restored team productivity by 60% restructuring team resource workload in accordance with their core skills

Improved agile process by reducing impediments. As an example, reduced new hire software development environment onboarding set up by 60% by identifying, removing, and documenting blockers, minimum requirements, and dependencies

Customer Performance Manager Senior Scrum Master Panasonic Avionics, CA October 2018 – March 2019

Managed customer requirements and incidents change requests for connectivity program using Kanban

Tracked and managed product backlog, burndown metrics, velocity and task breakdown

Led a cross functional team to provide quick responses to IFE connectivity solutions product issues for the largest airline (American Airline) which resulted in increased customer satisfaction and reduced delays over 50%

Addresses customer concerns and issues quickly, provided solutions for future with contingency planning

Provided and created structure and planning to improve organization for deliveries of solutions

Improved customer satisfaction for in service performance for one of the largest airlines in the world with increased cross functional team collaboration to provide quicker turnaround for problems

Coached team members and stakeholders on Agile principles

Spearheaded the process improvement of implementation technique for Gen1 to Gen3 connectivity retrofits by improving by introducing concept of WIKI, improved documentation on manuals and virtual presence during go live of all various participating cross functional teams

Reduced penalties for key customers by resolving in service critical issues and ensuring SLA was within contractual agreements

Led the recruitment of outsourced vendors for specific technologies like Ember.js, CI/CD pipeline, PHP application development by identifying the accurate scope of business requirements, cost, skill set matches by working closely with leadership, Technical leads and procurement

Engineering Performance Manager Senior Scrum Master Thales Avionics, CA October 2011 – September 2018

Managed large scale enterprise wide multiple initiatives including AWS cloud migrations, engineering environment program, software development projects and SAFe 4.0 framework execution

Led all aspects of infrastructure deployment, migration and automation for IFEC Cloud program to Thales hybrid (Iaas) hosted on Amazon Web Services, AWS successfully

Senior Scrum Master for Engineering Software and Infrastructure programs, working with multiple cross functional teams to deliver one of the most critical and highly visible engineering programs on time and within budget

Facilitated sprint ceremonies (daily scrum, retrospectives, planning, demos and stakeholder meetings)

Managed the Cloud migration using Kanban for multiple engineering software applications with user base greater than 2500 and geo distributed across 5 countries

Project Managed enterprise roll out of SAP Fiori for all users including UAT

Led devops team to build automation, CI/CD pipeline in AWS Cloud

Selected by leadership, as a change agent amongst, 500+ engineers and leaders, to implement Enterprise Scaled Agile and part of core LATTE (Lean Agile Transformation Team)

Coached and facilitated 175+ employees, including senior leadership, from various departments on tools and process for scaling agile with integration of business domain in each of the departments

Among the first 5 managers to in the company to embrace, manage and successfully execute outsourcing of software development work at global sites which resulted in 30% reduction in development costs using Agile/Scrum methodology to deliver sprint backlog

Oversaw Engineering Environment program for tools, process and practices which resulted in best practices standardization for > 600 users

Enhanced and Energized Engineering/IT collaboration which resulted in increased efficiency in building infra structure architecture for Corporate programs and displayed a wells integrated Business Unit to corporate executives

Directed training with Requirements Vendor to team of 30 System and Software Engineers plus Architect on business, workflow and key features of a web software application for requirements management

Developed full project roadmaps including deliverables, detailed schedule, dependencies, and resource requirements and allocation, using waterfall and/ agile Scrum/Kanban methodologies

Led cross functional teams in areas of IT Operations (Data Center, Network, Systems), Legal, Export control, Engineering and Devops

Acted as a primary liaison for multiple business teams across multiple global sites with the ability to present technical materials effectively to diverse stakeholder groups and engage effectively with executives of large enterprises on both technical and non-technical matters. Experience with third party vendors to deliver successful projects

Improved and standardized processes and procedures, such as master checklists for products and servers’ deployments, new hire documentation and new application migration procedure for Engineering Operations.

Maintained program stakeholder relationships, expectations, and communications, both internal and external to the organization

Developed roadmap, high level milestones for the programs and managed change with change management plan to control scope quality, cost and schedule

Experienced in presenting to senior executive management in Corporate on a regular cadence, E2(Engineering Envrionment), Thales Public Cloud and related KPIs.

Additional software development experience available upon request

Education

Bachelor’s Degree 1988- 1992 Bangalore Institute of Technology

Major: Electrical Engineering

Certifications

Certified Scaled Agile Framework® (SAFe®)

oProgram Consultant 4.0 (SPC 4.0)

Scrum Master Accredited Certification (International Scrum Institute)

oCertificate ID: 364***********

Podcast (Agile for Outsourcing)

https://www.iheart.com/podcast/269-elevate-to-success-project 52369642/?cmp=ios_share&sc=ios_social_share&pr=false&autoplay=true

Skills

Agile, Scrum Master, SAFe SPC 4.0 Certified

Project Management (Hybrid)

Influencing without authority; Collaborative approach

Cross functional Leadership

Software Development

Web Applications

People Management; Matrix Management

Client Relations

Vendor Management

Managing Remote teams (Offshore models)

Fast learner and persistent problem solver

Excellent Communication and Collaboration

Attendance to regular Agile meet up (CoP)

Cloud Computing (AWS; GCP)

Technical skills:

Java; Spring Boot, REST, J2EE; JavaScript; JSON;MVC; XML; JSP; SQL; PHP; Ubuntu; Atlassian JIRA; Confluence; Bitbucket, CI/CD, Postman, Angular.js, PostgreSQL

Tools: Eclipse; Spring STS; Struts; IBM WSAD; Spring Boot; NetBeans MYSQL; DB2; Oracle; Tomcat; IIS, Networking, PowerBI, Google Analytics, Slack, Zoom, G Suite, SAP Fiori

Agile; JIRA, VersionOne, Agile Craft, Confluence, bitbucket, Jenkins, git, github, Scaled Agile; Scrum; Kanban; SDLC; Program/Project Management; People Management

Familiar with AWS Services; GCP, Google Analytics, SEO, AI, ML, Javascript Frameworks

SUDHA ANAND

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