Engineer Customer Service
Resume:
Phil Vu
Tomball, TX ***77
add1fp@r.postjobfree.com
Objective
Petroleum Engineer with proven performance both in the field and in the office in areas such as job performance, key service quality requirements, client interaction, detailed designs, report writing, and documentation. Education
Bachelor’s University of Houston Cullen College of Engineering Degrees Degree in Petroleum Engineering
Gpa: 3.65/4 - Cum Laude
Graduation: May 2018
Work and Research Experience
Jan 2020- Resource Coordinator at Schlumberger in El Reno, OK May 2020 • Responsible for overseeing and coordinating all pre and post cement job deployment, job site personnel, and equipment movements to meet customer and business metrics for Oklahoma.
• Forecast all resource requirements and coordinate the movement of resources to ensure timely delivery.
• Liaison between clients, operation managers, sales and design engineers to ensure efficient and effective communication. Oct 2018- Field Engineer at Schlumberger in El Reno, OK May 2020 • Supervised/Assisted cementing operations at the wellsite, including primary and remedial operations.
• Launched a portable maintenance program so equipment could be updated in real time with support from headquarters.
• Responsible for the quality and environmental impact of each job executed, as well as the safety and health of crew. Oct 2015- Professional Wine Server at Brix Wine Cellars in Houston, TX Oct 2018 • Enhanced fine dining experience by focusing on personalized and professional attention balance with using advanced sales techniques to meet restaurants success metrics. (10 House Specials sold-$500 goals)
• Lead teams to coordinate guests’ entire dining experience, small groups to large. (20-50 people) Apr 2013- Server at Peli-Peli in Houston, TX
Sep 2015 • Worked within a team environment to coordinate guests’ entire dining experience
• Delivered excellent customer service and skillfully anticipated guest’s needs Awards and Certificates
Mar 2019 CES Top Performer Award
For best student in Cementing Execution School at Schlumberger’s Kellyville Learning Center Nov 2018 BOS Top Performer Award
For best student in Basic Operations School at Schlumberger’s Kellyville Learning Center Nov 2016 Certified Quality Generalist by Institute of Wollam Petroleum Advisory Group 2016 - 2018 Top Sales and Achiever at Brix Wine Cellars Award Honors, Leadership & Professional Organizations
2017 - 2018 Member of Tau Beta Pi
2014 - 2018 Member of Society of Petroleum Engineers (SPE) 2011 - 2018 Treasurer of Phi Theta Kapa (PTK)
Skills
Computer Knowledge: AutoCAD, MatLab, Microsoft Word, PowerPoint, Excel Specialized Programs: Kappa, Arcmap-ArcGIS, CemCat, Cementics Languages: Fluent - Vietnamese & Englishh
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