Taran Singh

Stockton, California, United States

linkedin.com/in/singh209

add1f5@r.postjobfree.com

Summary

Experienced Information Technology and Networking professional, experienced in desktop, hardware, so ware and networking support. Sought out to carry out large scale projects for new user interfaces, programs and so ware. TECHNICAL SUMMARY

Operating Systems: Windows, Linux (Red Hat, Ubuntu) and Mac OS Networking: Configured mainly Cisco routers/CME, IP Phones (PoE), AP and Switches. Experience with WAN Protocols (RIP, OSPF, EIGRP, and BGP), Packet tracer, Wireshark, DHCP/Static, Subnetting, Encapsulation, traffic monitor, VLANs, VPN, PPP, SIP, and OSI Layer & Knowledge of Managing User accounts using Active Directory such as adding roles and group policy

Applications: Altiris, Citrix, Cisco Connect, VMWare, Microso Office 2010 & 2013 with Outlook, RDP, PCconnect, Adobe, Join.me, OpNet, Web, E-mail, FTP, VPN and Telnet

Hardware: Experience configuring Cisco, Belkin, D-link, Linksys, HP, Dell and Netgear devices Experience

Desktop Analyst

Aspire Public Schools

Mar 2015 - Present (5 years 4 months +)

Manage Windows Server 2008, 2013 & 2016 (Print Server, DHCP, DNS, VMWare) Build, configure and deploy End User devices

Active Directory Management

Monitor Networks - Cisco Meraki Dashboard

Support Google Chrome books and manage them via Google Admin Console Deployed & Manage VoIP Phones and provide support to the users Provide support to Office 365 users

Maintain and troubleshoot Local Area Network

End User Support Specialist

St. Joseph's Hospital and Medical Center

Sep 2014 - Mar 2015 (7 months)

Migrating windows XP machines to Windows 7

Provide technical support to End Users on complex network and computer systems Assist hardware and so ware upgrades- repair/fix hardware/so ware including Desktops, laptops, printers, scanner, or any so ware application that is supported the organization Place orders from outside vendors-ship/receive parts and invite vendor to perform on-site repairs Answer and resolve issues via phone, email, or ticketing system(Remedy) in a timely manner Attend weekly meetings, consult with managers, planning ahead of time and documenting new procedures or updating old ones

Configure and troubleshoot issues regarding authentication, encryption, user profile Work with Access Layer cisco switches, add/remove Local Area Network Connections ports Troubleshoot connectivity issues: IP, TCP/UDP, VPN, identify VLANs, DNS, Wi-fi and Domain Taran Singh - page 1

Desktop/LAN Technician

Performant Corp

Feb 2014 - May 2014 (4 months)

Work in a Call Center Environment as well as other departments such as Finance, HR & payroll Image Dell and Lenovo PCs using Windows Deployment Services (WDS) Diagnosis of desktop, application, networking and infrastructure issues such as DNS/DHCP and connectivity issues

Responsible for supporting: Windows XP/Windows 7/Office 2010 and 2013, Outlook and Lync, Active Directory Management, Backup data, add/remove printers

Resolve tickets using BMC Track It

Stay up to date with the inventory in stock and keep track of assets in BMC Track it, Excel spreadsheet, and Active directory

Encrypt Laptops using Symantec Encryption Solutions IT Consultant (Contract through Nelson/Quest Systems) Adventist Health

Jun 2013 - Feb 2014 (9 months)

Image Laptops, Thin Client and Desktops using Symantec Ghost Image/Symantec Management Agent for troubleshooting/Use Wyse Device Manager for configuring Thin Clients Deploy so ware/applications through Altiris Server and Update Hardware (WLAN, Power Supplies, RAM etc.) and Install network printers, VoIP phones, scanners and wrist band labeler Manage Domain and Workgroup/Support end user and backup their data Support multiple applications such as MS Office 2010 & 2013, Outlook, Lync, PC Connect, AS400, Kodak Capture etc

Work very closely with the Senior IT Managers and consult with them periodically Work in the Hospital environment while maintaining hospital’s security Standards such as HIPPA Successfully setup training rooms for 150+ users off site and connect them to the corporate network Effectively install the network for the training rooms and connect users via using Cat6 cable along with open to the public wireless connection

Technician (Contract through Volt Workforce Solutions) Apple

Nov 2012 - Mar 2013 (5 months)

Update Apple’s IPad iOS

Functional testing, troubleshooting of iPads (Audio, Video, Camera etc.) Detecting damage on the iPad such as scratches on the screen Working knowledge of Mac OS and Apple iOS

Record test results

Follow test plans and document any defects

Sales Associate

West Coast Car Audio

Jun 2012 - Jul 2012 (2 months)

Sales and customer service of car related accessories and car audio systems Offer a friendly greeting, smile, and make eye contact with customers Ask open ended questions about customers’ projects in order to determine their needs and level of expertise Show enthusiasm with the customer

When necessary, handle several customers at once

Answer phone calls

If necessary, consult with an experienced mechanic Taran Singh - page 2

Thank customers for shopping at West Coast Car Audio Keep track of inventory

Security Officer

American Custom Private Inc

Mar 2011 - Jun 2012 (1 year 4 months)

Maintains security and safety of people and property in assigned area on Homeland Security site by patrolling areas in a vehicle and on foot

Enforcing the Homeland Security’s rules and regulations Report unusual or suspicious activity to Police Officers for follow-up Investigates and/or reports hazards, unusual or suspicious circumstances Checks doors and windows of buildings to ensure they are tightly closed and locked; notes in written log any unlocked doors/windows; submits information to supervisor Escorts people/property to desired destination when monies, documents or safety of property or persons are a concern

May assist law enforcement officers with crowd control and surveillance at large public events Cashier

99 Cents Only Stores

Dec 2009 - Jun 2010 (7 months)

Inventory, stocking, merchandising, cashiering, customer service duties The first duty of cashier is to greet the customers entering Handling all the cash transaction

Receive payment by cash, credit card etc.

Guiding and solving queries of customer

Providing training and assistance to new joined cashier Maintain clean and orderly checkout areas

Stock shelves, and mark prices on shelves and items Education

DeVry University

Bachelor's degree, Computer Systems Networking and Telecommunications 2011 - 2013

DeVry University

BS, Networking and Communication Management

2011 - 2013

RELEVANT COURSEWORK

Project Management

Intro to Networking w/Lab

Enterprise Network Design w/ Lab

Introduction to Routing w/ Lab

Intro To Scripting & Database

Mgmt of Technology Resources

Principles of Info Sys Sec

Intro to Switching w/Lab

Network Op Sys-Windows w/Lab

PC Hardware/So ware w/Lab

Intro to WAN Tech w/Lab

Wired, Optical & Wireless Com w/Lab

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Network Op Sys-UNIX w/Lab

Voice/VoIP Admin w/ Lab

Wireless Tech & Services w/ Lab

Converged Networks w/Lab

Computer Apps For Bus W/Lab

Enterprise Network Mgmt w/Lab

Senior Project w/ Lab

Advanced Topics in Networking

Advanced Network Security w/ Lab

Licenses & Certifications

CCENT - Cisco

Issued Aug 2014 - Expires Feb 2018

Cisco Certified Network Associate - Cisco

Issued Feb 2015 - Expires Feb 2018

Honors & Awards

Dean's List - DeVry University

2011

Summer Semester

Dean's List - DeVry University

2012

Summer Semester

Dean's List - DeVry University

2013

Fall Semester

Skills

Network Security • Networking • Wireless Security • Routers • Switches • LAN-WAN • Subnetting • Wireless Networking • Troubleshooting • Remote Desktop

Taran Singh - page 4

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