Manager Project

GARY G. LAFLEUR

**** ***** ****** *** • Oakley, CA 94561

Cell: 925-***-****

Email: ************@*****.***

EMPLOYMENT

CONSULTANT/PROJECT MANAGEMENT

June 2014-Present

Project Manager/Consultant that assists organizations with full life cycle training and development opportunities, including instructional design and curriculum development with expertise in program and project management. Specializing in: Program and project management, instructional design, instructor led training, web-based training, self-paced training, curriculum development, multi layered communication strategies and training strategy and execution. All training developed scalable to fit business needs.

Clients include: SpiderCloud Wireless, Luminate, Impact SC, Sales Muscle, iPlanforit Inc, Custom Exteriors, Floorcraft, Bank Of The West

SAFEWAY INC December 2006- May 2014

Project Manager/Learning Consultant with extensive experience developing others using various solutions. Managed projects enterprise wide to improve learning processes. Designed and developed training curriculum for learning, including instructor led training, self-paced learning and web-based training that supported various strategic initiatives. Responsible for management and career development programs that included recruiting and program entry measurements. Consulted and partnered with diverse business groups and corporate partners to achieve goals and objectives.

Project Manager: Corporate Learning and Leadership Representative II

Responsibilities:

Managed all projects using continuous improvement strategy using lean process improvement

Maintained several projects simultaneously under varying conditions including performing under work related pressures and competing demands

Communicated and facilitate meetings with C-level executives and senior managers

Define scope, messaging and program/project objectives to determine learning components for business initiatives

Performed needs analysis to identify key objectives and skill gaps and make recommendations

Skilled in applying project standards and communicating results with broader project teams

Identify problems, gather relevant information, determine possible causes of problems and recommend solutions

Ability to manage and support multiple projects in a fast-paced environment. This includes planning, delegating, monitoring and managing projects or programs and interacting with Senior Management

Developed successful metrics and evaluation/assessments to achieve results.

Responsibilities included safety, compliance and regulatory training development and maintenance

Strong collaboration skills while working with Subject Matter Experts, senior leaders, and business users/stakeholders to drive learning requirements

Ability to understand client expectations and recognize and resolve issues that may affect delivery

Management development project manager overseeing several programs and projects simultaneously

Provided consulting learning services approach to all parts of the organization

Experience using PeopleSoft HR software systems

Knowledge of Microsoft Office Products - Excel, Word, PowerPoint, Access

Knowledge of SharePoint and Adobe

Experience with cloud platforms, learning management systems, data dashboards including, but not limited to: PinPointe, SurveyMonkey, Microsoft Video and others

THE DOW CHEMICAL COMPANY November 2001- January 2007

Training Specialist/Coach that promoted a proactive and effective approach to meet the strategic blueprint for the company goals. Key leader and contributor in developing effective teams that exceed customer needs to meet company goals. Used Six Sigma to improve efficiencies.

Training Specialist/Coach

Responsibilities:

Managed projects using Six Sigma methodology.

Managed multiple training projects simultaneously based on needs assessments

Developed, implemented, coordinated, and maintained the plant training programs to ensure compliance, safety standards and regulatory results are achieved for all organization policies and requirements

Subject matter resource for training systems and coach employees on how to access learning resources

Managed the training audit/assessment programs, conducts training surveys, and communicates results

Worked with change owners to ensure training requirements are achieved

Led team that attended college career days at various colleges for the purpose of recruiting

THE HOME DEPOT March 1992 – November 2001

Operations Manager with excellent qualifications in operations, human resources, expense control, multi-site operations management, policy and procedure enforcement, inventory control, customer relations and communications. Played a key role in turning around multiple store locations that have contributed to significant revenue improvement.

Operational and Merchandising Manager

Responsibilities:

• Increased sales growth, profit improvement and customer service

• Hired, terminated and trained associates (300) to peak levels of performance. Coached and counseled associates, implemented sales goals and conducted performance evaluation appraisals. Fostered growth and leadership development of all employees

• Conducted information meetings for employees and/or customers

EDUCATION

Saint Mary’s College of California-- Business Administration Management, Bachelor of Arts

TRAINING AND ADDITIONAL SKILLS

The Keys to Successful Project Management, American Management Association, 2007

The Instructional Developer Workshop, 2007

Communicating with Diplomacy and Tact, Certificate of Merit, 2001

Managing and Working with Difficult People, 2000

Identifying Difficult Behavior Types and Fostering Positive Communication, 2000

Determining How and When to Train, Coach and Counsel Difficult Employees, 2000

How Self-Leadership Can Manage Difficult Behavior, 2000

Train the Trainer Class, 1996

Outward Bound Organization – Team Building, Negotiation and Positive Thinking

Six Sigma Enhanced Green Belt Leader trained

Proficient developing web-based programs using with Articulate/Storyline, Captivate, and Adobe Creative Suite

Microsoft Office trained (Word, PowerPoint, Excel)

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