Manager Clinical Research

*

ILANA BENAROYO

Successful manager with incredible tracking of retaining and mentoring employees.

**** ****** **, *******, ** 27615 · 919-***-**** *************@*****.***

Extensively skilled and driven professional with a proven record of success within the Hospitality, Customer Service, Clinical Research Organization, and Commercial Property industries. EXPERIENCE

AUGUST 2013 – MAY 2020

PRESIDENT

BENA, LLC - E-COMMERCE STORE, RALEIGH, NC

• Maintained relationships with drop ship vendors through online support, order entry and order fulfillment to include Amazon order preferred processing.

• Developed exclusive pre-order offers for new releases with brand marketing and production teams, exceeding revenue targets by up to 52%.

• Oversaw products offerings and merchandising to ensure sales were maximized and orders delivered on time or ahead of schedule.

• Responsible for all Business Operations and Human Resource management.

• Responsible for preparing job descriptions, finding successful candidates, managing the application process, selecting candidates, hiring, and training new employees. MAY 2008 – AUGUST 2013

SENIOR MANAGER

INC RESEARCH, LLC – (CRO) CLINICAL RESEARCH ORGANIZATION, RALEIGH, NC

• Promoted 6 times from Contracts Specialist to Contrast Analyst to Contracts Manager to Manager to Senior Manager.

• Sourced, interviewed, and hired qualified candidates for contracts negotiations and management team. Worked closely with recruiting department to create and refine hiring goals and objectives. Managed a high performing team of over 25 employees.

• Possessed line management responsibilities including professional development, performance appraisals, employee counseling, and invoicing.

• Established a formal training program for Consulting Agreement processes.

• Developed and enforced quality control measures to ensure departmental compliance was achieved.

• Implemented a more efficient and cost-effective way of reviewing budgets by cutting overview time by 50%.

• Worked to improve team metrics and other quality Key Performance Indicators through training, process improvement and other measures that seek to heighten efficiency and quality.

• Received Award for Women’s Health Study.

• Received several certificates of Achievement from Sponsors for “Best cycle times for Executing Clinical Agreements”.

• Received certificate for completing Situational Leadership course. 2

DECEMBER 2007 – MAY 2008

GRANTS ANALYST

INC RESEARCH, LLC – (CRO) CLINICAL RESEARCH ORGANIZATION, RALEIGH, NC

• Processed and created grant payment requests via the Project Trend system and forwarded those to Accounts Payable for payment.

• Managed more than 50 Studies at the same time successfully.

• Distributed investigator payments to respective sites ahead of schedule on a monthly basis.

• Performed reconciliation of all studies.

FEBRUARY 2007 – DECEMBER 2007

ACCOUNTS RECEIVABLE SPECIALIST

INC RESEARCH, LLC – (CRO) CLINICAL RESEARCH ORGANIZATION, RALEIGH, NC

• Accurately and timely prepared invoices for pass thru billing based on contract specifications.

• Assisted project managers and business unit controllers to ensure timely transmission of invoices to Sponsors.

• Created invoicing method that decreased invoicing time by 70%.

• Confirmed receipt of pass-through invoices and followed up to resolve invoicing differences with customer.

EDUCATION/AWARDS

2002

ASSOCIATES DEGREE IN HOTEL/RESTAURANT MANAGEMENT

WAKE TECHNICAL COMMUNITY COLLEGE

• Graduated in top percentile of Dean’s list.

2014

WAKE TECHNICAL COMMUNITY COLLEGE

CERTIFICATE OF COMPLETION FOR:

• WordPress software design

• Social Media Marketing

• Content Writing for Websites

• E-Publishing

• Real Estate Investing

SKILLS

• Oracle

• Microsoft Suite 2003-2010

• Acquired and managed personal commercial

properties

• Fluent in Portuguese

• Excellent Comprehension of Spanish

• Cashflow planning and management

Contact this candidate