David W. Kelly

**** ********* ***** ** **

Lacey, WA 98503

H – 360-***-****

C – 360-***-****

add19l@r.postjobfree.com

OBJECTIVE:

Seeking a challenging position with growth opportunities in the field of systems administration for System Center Configuration Manager Current Branch (SCCM), where I can demonstrate my ability as a leader and learn new technologies to quickly and apply that knowledge to deliver innovative solutions tough SCCM and resolving problems. In addition, demonstrate my knowledge and skills of development, deployment, and support of networks, servers, and desktops in a team environment.

SKILLS:

Planning and implementation

SCCM administration

Software deployment

Operating system deployments

Patch management

Bios management

Group Policies

Automation

Documentation

Attention to details

Systems operations

Virtualization

Remote administration

Proactive problem solving

Training

Team lead / mentor

Excellent customer service

Excellent Written / verbal communication

Self-motivated / team player

EXPERIENCE:

Washington State Department of Natural Resources (DNR) 4/2013 – 3/2020

System Administration expert for System Center Configuration Manager Current Branch (SCCM)

Under the Washington State Department of Natural Resources providing an SCCM environment to

deploy Windows 10, software, updates, BIOS and antivirus to all DNR desktop computer environment.

To include SCCM design, SQL, maintenance, tools and training for the agency.

Team Lead in the design, planning, implementation, documenting and maintenance of:

System Center Configuration Manager Current Branch, Using PowerShell, VB Scripting and other tools, to automate the development and deployments of servers and virtual servers, to included Distribution Points.

Configure the Windows 10 operating system file to adhere to State and agency policies for deployment with SCCM.

Configure the BIOS hardware to adhere to State and agency policies for deployment with SCCM.

Configure Group policies to adhere to State and agencies polices for the desktop computer environment.

Configure an operating system deployment for the agency’s desktop computer environment. To include BIOS settings, Operating system and the correct drivers for the hardware platform.

Configure base application that all agency employees use to perform their duties to be deployed with SCCM after the operating system has been deployed automatically.

Configure Windows and Microsoft updates to deploy on a monthly basis and to deploy to new imaged desktop computer systems.

Work with the hardware vendor and develop an imaging process, that will apply the BIOS settings, Operating system, drivers for the hardware and join the domain with no user interaction.

Created tools to support Operating system deployments for online and offline, to support reimaging and slower network connections.

Worked with application owners to deploy and maintain agency’s critical applications and over 150 other application to meet the agency’s needs.

Provided tier 2and 3 support for desktops, laptops, mobile devices, phones and printers.

General Dynamics, Olympia Washington 06/2002 - 12/2012

Senior Systems Administrator for the Federal Highways Administration under the U.S. Department of Transportation providing technical expertise in planning, development and deployment of servers, applications and databases for the agency. To include remote administration, first, second and third level support and troubleshooting for servers, computers, networks, remote access, websites, databases and enterprise applications for five division offices.

Team Lead in the planning, implementation, documenting and maintenance of:

Automation tools using System Center Configuration Manager, PowerShell VB Scripting and other tools, to automate the development and deployments of servers, virtual servers, desktops and applications agency wide.

Migration to Windows Server 2008 R2 using the Hyper-V to reduce hardware and power requirements.

Deployment of Windows 7 from Windows XP and Windows 2000 using System Center Configuration Manager, VB Scripting and Virtual Desktop for systems that did not meet the hardware requirements.

Deployment of software packages of enterprise applications that included Microsoft Office 2010 Pro, Adobe X, Remedy and in house applications, for automated deployment using System Center Configuration Manager and systems scripting.

Network Storage and Disaster Recovery system using NetApp V3000 series to store and protect data loss from natural disasters, hardware failures, and unwanted changes made by the user.

Windows Server Update Services to manage updates for servers, virtual servers Windows XP and Windows 7.

Replacement of two outdated analog voice system to the Mytel 5200 Voice over IP system for two Division offices.

Development and implementation of a Project Action Database created in Microsoft Access. Used complicated queries to produce required reports.

Development and implementation of a database in Microsoft Access and using Visual Basic scripting to create a conduit between an Oracle database and Outlook Tasks.

New or remodel office location with new cat 7 wiring, servers, routers, switches, phone systems and cooling systems.

Windows 2008 R2 single Active Directory Domain from a 2003 Domain.

Group polices to prevent and monitor unauthorized access, misuse, modification, or denial of a computer network and network-accessible resources

Migration to Microsoft Exchange 2010 from Microsoft Exchange 2003.

Microsoft SharePoint to support content and document management. Assisted in the training and setup of each department’s page.

Migration to Windows server 2003 Active Directory Domain and Exchange 2003 from a mixed environment of Novel, Windows 2000, Windows NT 4 and Group Wise.

Provided Tier One / Two / Three Technical Support.

Diagnosed, troubleshoot, and resolved hardware, software, network and system problems.

Prepared and presented presentations for leadership team and other officials in Federal Highways Administration and their partners.

Prepared and presented training to IT staff and end users for applications, OS and remote access.

Researched, prepaid quotes and recommend software, servers, computers, upgrades within the yearly budget.

On call, duties included troubleshooting and repair for servers, desktops, applications and networks. Support included IIS, SharePoint, UNIX, Linux servers, Cisco routers and switches, and phone systems.

Other duties included performing daily backups, password resets, account creation, DNS, DHCP, PC inventories, IP inventory, setup and maintenance of, printers, scanners, switches, routers, printer queues.

Regence BlueShield Tacoma, WA 12/1997 - 06/2002

Senior Systems Administrator

Planed, tested, documented, implemented, and maintenance of:

Windows based applications for the migration of a mainframe application.

Replacing a mainframe medical claims application with Windows 2000 Advanced Server and Citrix Metaframe 1.8 server farm.

Migration to Windows server 2003 Active Directory Domain and Exchange 2003 from a mixed environment of Novel, Windows 2000, Windows NT 4 and Group Wise.

Remote access using Windows Server 2000 and Terminal Services.

Installed and published applications, including applications not recommended to run on the Citrix Server Farms.

Created, tested and deployed software packages with Zen Works and Win Install.

Designed, tested and deployed a solid Windows NT 4.0 desktop with applications using Ghost and SYS Prep for multiple hardware platforms.

Prepared and presented training to IT staff and end users for applications, OS and remote access.

Researched, prepaid quotes and recommend software, servers, computers, upgrades within the yearly budget.

Provided Tier One / Two / Three Technical Support.

Diagnosed, troubleshoot, and resolved hardware, software, network and system problems.

On call, duties included troubleshooting and repair for servers, desktops, applications and networks.

Other duties included performing daily backups, password resets, account creation, DNS, DHCP, PC inventories, IP inventory, setup and maintenance of, printers, scanners, switches, routers, printer queues.

EDUCATION:

Clover Park Technical College

Computer Maintenance Technician 08/1992

US ARMY – Ft Lewis Washington

Primary Noncommissioned Officer Course 10/1985

Configuration - Battle Control System 10/1985

Battalion Server and Desktop Specialist 10/1985

Secure Communications Specialist 10/1985

CERTIFICATIONS:

Microsoft Certified Solutions Expert (MCSE):

Private Cloud 06/2012

Microsoft Certified IT Professional (MCITP):

Virtualization Administrator 01/2012

Enterprise Administrator 04/2009

Server Administrator 02/2009

Microsoft Certified Systems Administrator (MCSA):

Messaging 09/2003

Microsoft Certified System Engineer (MCSE): 04/2002

Citrix:

Citrix Metaframe Administration 01/2002

CompTIA:

Security+ Certified Professional 06/2012

A+ Certified Professional Service Technician 08/1995

CLEARANCES HELD:

Federal Highways Administration - Public Trust 12/2011

US Army - Top Secret 10/1985

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