Post Job Free

Resume

Sign in

Engineer Technical Support

Location:
Pune, Maharashtra, India
Posted:
June 24, 2020

Contact this candidate

Resume:

AMOL BAWANKAR

Email id:add13n@r.postjobfree.com

Mob- +91-750*******

Career Objective

With the main objective being towards satisfaction, both for myself and the company, I strive to work towards the high standards of loyalty and dedication which has been consistent throughout, thereby making work a pleasure.

Professional Summary

Having 6 month of experience in the areas of Oracle SQL Technologies.

Well acquainted with Oracle base technologies like SQL, PL/SQL.

Having database experience in Stored Procedures, Functions, Index, Views and Joins.

Experience in writing SQL Queries both simple and complex.

Experience in writing DML and DDL Commands.

Maintaining better co-ordination between the team members.

Strong in SDLC, STLC and Defect Life Cycle.

Knowledge on Test Plan, Traceability Matrix.

Knowledge of writing, reviewing and executing Test Cases.

Knowledge on Functional, Integration, and System Testing.

Knowledge on Smoke, Regression, Compatibility and various other types of Testing

Work Experience

Worked as DT Engineer in Teleysia Network Pvt. Ltd. From Sep 2018 to Octomber 2019

Worked as Technical Support Associate (SQL) in Teleysia Network Pvt. Ltd. from November 2019 to till Date.

Technical Skills

Language : SQL.

Operating System: Windows, UNIX.

Academic Profile

Degree

Name of Institute

Percentage

BE (CSE)

Nagpur University

59.00%

Diploma

MSBTE

66.97%

SSC

MH BOARD

63.64%

Project Details

Project :Vodafone postpaid operations

Client Name :Vodafone

Technology: Technical Support

Project Description:As per the Telecom Regulatory authority of India (TRAI) rule, it is Mandate to update all service related information to customers who are availing telecom Services by service provider (Operators). My Vodafone is an application developed to Automate the process of my Vodafone generation which contains customer’s Information like alternate mobile numbers email address, communication address etc.

Responsibilities:

Interact with customers and understand the issue faced.

Analyze the issue first and provide our first level of solution.

Wrote a DML commend as per the project requirement.

Created user and grant the permission as per the client requirement.

Providing details information for installing my Vodafone APP

Changing tariff plans, internet plans and activating useful services on Vodafone postpaid connections.

Writing simple and complex queries using DDL and DML.

Coordinated with clients to review requirement specification.

Understand the technical and functional issues of the client.

Declaration

I hereby declare that the information furnished above is true to the best of my knowledge and belief.

Place: Nagpur.

Date: (Amol Bawankar)



Contact this candidate