Information Security Lean Six

BRAD JOHN ADAMS

**** ***** ******* ** ** Tacoma,WA 98422

253-***-****

E-mail: *******@*****.***

Profile: An experienced professional with over 20 years of technical experience and direct people interaction I am well balance for today’s environment. Throughout my career I always push myself to be proactive and innovative with current and leading edge tools while teaching and sharing with those I interact with.

HIGHLIGHTS OF QUALIFICATIONS

•0 Excellent Communication Skills

•0 Team Player and Leader

•0 Independently driven and motivated •O Share knowledge with others

•0 Solution centric

•0 Instructor

•o Innovator

•0 Project motivated

Selected Accomplishments

Innovations - Passionate and focused on creating and sharing best practices. Worked within the EY West Innovation team on creating new processes and procedures for client serving. Consistently submitting knowledge updates to existing knowledge and creating new knowledge (both are documented). I encourage my peers to pursue providing feedback in order to streamline processes and reduce frustrations. Submitted new processes for keeping firm assets secure to Information Security. Skilled in seeing solutions to problems and will share concerns even if others are not.

Training - Instruct and develop my peers in areas of technology (virtual and classroom) to be more effective

and productive. Current classes

• • • • • • • • •

facilitating:

WTEY instructor 2005 —– current

iOS Best Practices v2

MS Outlook Coexistence with Lotus Notes v1 0 Remote Support best practices

Pivot Tables

Project Management Success Factors

Wireless Home Networking

Technology purchases

Home visits for partners

OBJECTIVE: Seeking a dynamic, challenging opportunity to enhance, innovate and lead an organization by

creating new tools and products for consumers.

PROFESSIONAL EXPERIENCE

Ernst & Young, LLP Seattle, WA 2005- Tech Support III, End User Support

•a Anticipate technology support issues. Design, develop and implement cost-effective solutions for technical and business environments, as well as provide meaningful contributions to team efforts that enhance overall departmental effectiveness.

•0 Thorough knowledge of NAS technology and data storage

•0 Superviseandmentorstaffsothatappropriatetools,techniques,andstandardsareeffectivelyused.

Analyze the impact of decisions, and guide others through the solution process in order to satisfy client

and EUS needs and objectives.

•0 Creatively prioritize tasks, interpret information, and apply technical knowledge to facilitate the

development and implementation of action plans, strategies, technical and business solutions required to

meet technology needs and issues.

•0 Emeritus National ordering lead —– Retiring partner direct communications

•0 WestAreaMobilityteammember—–Expatsupportanddirectcommunications

•0 WTEYWestinstructor

•0 Troubleshoot and teach clients concerning leading practices.

•0 Continually providing feedback to the National Help Desk which in-turn helps OSS productivity •0 Submitting validated knowledge to Information Security and my area concerning pc protection

United States Navy Oak Harbor, WA 1986-1992, 2002-2015 Supply and Inventory (auditing of Naval facilitiies)

EDUCATION / SPECIALIZED TRAINING

•0 Global Network Technologies

o0 Completion of MCSE and MCSA tracks with Certificate of Completion

• IDW for KTL (Knowledge Technology & Learning)

• Train The Trainer for EY instructors (CBS)

• Seven Habits –—Franklin Covey

• Lean Six Sigma Yellow Belt

SPECIALIZED MANAGEMENT INSTRUCTIONS:

•- Interpersonal Efffectiveness for Leaders: Enhancing Your Emotional Intellliigence •- Lean Six Sigma

•- Delegating for Prroducttiivity and Growth

•- Interactiion Skills For Success

•0 Executive Presence

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