Social Media Engineer
Resume:
Alex L. Mednick
Fremont, CA *****
*****************@*****.***
Sales & Support Engineer
Summary of Skills
NET/OS Windows 2008 Server, Mac iOS, SSL, TCP/IP, Routers, Cabling, Ethernet,
DNS, csh, sh, ssh, .NET, Linux, UNIX, Cisco,
Servers: Install, configure Windows, Unix, LDAP, NDS, IIS, Apache/Tomcat, REST, AD
Applications MS Office, Excel, WordPress, Dropbox, Social Media, Salesforce CRM, NetSuite
Languages Python, J2EE, scripting, Ajax, JavaScript, CSS, XML, JSP, HTML5, PHP
Databases Configuration of: Oracle, MySQL, SQL Server, PL/SQL, DB2, OLEDB, JDBC
Test/Monitor Bugzilla, Track, Remedy, Scopus, Silk, Selenium, WinRunner.
List of Accomplishments
With Blue Karma Security, I have automated many marketing tasks with mass emails, targeting key prospects, importing and exporting, and lead qualification using JavaScript, Java, and Python.
With B-Innovationss, I designed and deployed LED Installations for commercial buildings with usage analysis tools to improve energy efficiency. Also, I Contacted businesses, such as Gas Stations, Casinos, Bowling Alleys, Markets, and other heavy lamp users to demonstrate LED Lighting, developed quotes, pricing sheets, and designed web sites.
At FundaVision, I developed and qualified web site components built using PHP, Java, Javascript, and JVM for a Financial Company that helps startup companies with funding. I organized introductory sessions for prospects to learn about the opportunities and how they can benefit.
With WorldESolutions, I use Web and Cloud tools – Google Drive, Project Management, to improve businesses such as Restaurants, Landscaping, Financing, Tax Services, Real Estate, Construction. Web sites are designed with Javascript, Python, Java, HTML5, WordPress, PHP, CSS, and Ajax.
At HiT Software, I supported many high-profile customers needing assistance with Database access, replication, and deployment in Linux and Windows environment using SQL Server, DB2, Oracle, and MySQL including PL/SQL and Visual Basic scripting. I resolved major issues to retain over 80% of the existing customers that migrated to new versions.
At Ekomas, the Loan Software was developed on the LAMP Stack, my expertise in demos of the powerful features in Web conferencing improved the customer experience over 40%
At Washington Bank my database design and software integration work resulted in a 60% increase in home loan financing business which brought in over $20M in extra revenue. I used Windows/XP and backend of Red Hat Linux for Capital pricing.
At Tibco, I provided customer support and did troubleshooting on several issues concerned with Yahoo’s Corporate Portal product, using DNS, TCP/IP, Unix, Apache/Tomcat, JRun
Experience
2019-Present Dirt Merchants Films, Hollywood, CA
Films Campaign Manager
Make presentations to key influencers of Social Media, and help them promote inspirational, motivational, and transformational films through a unique distribution strategy using Web and File Management tools including Slack, Dropbox, Zoom, Mautic.
2016-2019 Blue Karma Security San Rafael, Calif.
Technical Sales Engineer
Sales and Marketing for networking, storage and security solutions on iPhone iOS, Android, PC and Mac.
Use of Salesforce CRM for identifying prospects, partners, marketing, sales, scheduling demos, and creating quotes.
Integration of Python with Salesforce to automate leads development process, import and export, filtering by industry, region, account type.
2014 - 2016 World E Solutions San Jose, Calif.
Consultant
Sales, Marketing, Web Development for businesses to drive web traffic and improve optimization.
Installation, training, set up Web Sites, Applications using TCP/IP, Apache/Tomcat, Cloud, Virtual Machines, Google Apps, DNS, HTML5, Java, PHP, XML, JBOSS, Ajax, JavaScript, Salesforce and Zoho CRM, Python, Eclipse, Excel.
Clients: Building Industry, Real Estate, Solar, Financing, Tax Services, Medical, On Line Marketing
2013 – 2014 B-Innovationss San Leandro, CA
Sales Assistant
Prepare and format Excel spreadsheets for advertisement, pricing and inventory of LED products.
Identify and support key prospects for LED products through lead generation and follow up using Zoho as CRM.
Writing plan and specification documents with Microsoft Word and Excel, used Dropbox for file management and sharing.
Organizing and Presenting engineering plans and drawings of LED installations in Offices and Gas Stations.
2010-2012 FundaVision San Jose, Calif.
Web Consultant
Financing, Marketing, Web Development for businesses to drive web traffic and improve optimization.
Installation, training, set up Web Sites, Applications using TCP/IP, Apache/Tomcat, Cloud, Virtual Machines, Google Apps, DNS, HTML5, Java, Python, PHP, XML, JBOSS, Ajax, Javascript, SalesForce and Zoho CRM, Python, Eclipse, Excel.
Clients: Building Industry, Real Estate, Solar, Financing, Tax Services, Medical, On Line Marketing
2008-2009 HiT Software San Jose, Calif.
Technical Support Engineer
Pre-Sales, Technical Support for Database Replication.
Customers included: Banks, Insurance, Capital Funding, Utilities, Medical.
Provided quick and accurate assessment of the issues and concrete solutions, using SQL, Oracle, SQL Server, MySQL, Window Systems, Networking.
Additional Technical skills: Linux, MS Windows, Apache, VB Script, Visual Studio
2007-2008 Ekomas San Jose, CA
Sales and Marketing Rep.
Promotion and Sales of Loan Software from origination to final shipping. The program used a LAMP Stack – Linux, Apache, MySQL and PhP and was easily customizable for specific customers, primarily Mortgage Banks, Funding Organizations and Financial Warehouses.
2002- 2005 Washington Mutual Bank Santa Cruz, Calif
Technical /Marketing Assistant
Support, marketing, and origination for Home Loan financing, including advertising, client assistance, and target areas through web search and development.
Set up, run and troubleshoot Optis Loan and web software with Red Hat Linux for Capital Markets pricing.
Design and maintain Customer and Prospects Database using ACT, Goldmine, Outlook, import, export of contact lists
1998 – 2000 Tibco Software, Inc Palo Alto, Calif
Senior Customer Support Engineer
Testing and Support of Web Servers and Portal Products using Installshield, HTML, java, JRUN, JSP.
Configured OS, Applications, and Databases on NT/95/98 and Solaris,
Websphere, Weblogic, Netscape Servers, Oracle, servlets,
1996-1998 Zoran Corp Santa Clara, Calif.
Technical Support Engineer
Support of Sales, Marketing, and Engineering Departments in qualification, development for Multimedia products including DVD Software, Audio, Video, Imaging, File formats.
Managed major OEM accounts, including HP, IBM, Compaq, Fujitsu, and Sony in determining technical feasibility and requirements for new products
Use of Win NT/95/98, UNIX shell scripts, DOS, Direct Draw, RCS,
1993-95 Oracle Corp Redwood Shores, Calif.
Senior Technical Staff
Supervised Testing of Reports GUI and backend using QA Partner, C shell, scripts, sed, awk, SQ
Instrumented Code Coverage in Reports product using Perl, SQL, scripts, Makefiles.
Release/Test Development: Reports Client/Server product on Unix and MS Windows using shell scripts, Makefiles, awk, sed, grep, CVS.
1986-89 Sun Microsystems, Inc Mtn. View, Calif.
Customer Support Engineer
Coordination, scheduling for testing PHIGS, GKS, I/O devices, Cross Compilers using UNIX and C shell.
Initiated Open Windows testing process by developing test plans, procedures, and automation using X11, XView, Capture/Playback, Unix Utilities, Installshield, Write Software FAQ for Website
Education & Conferences
B.S. Cal State University, Hayward
2015-19 RSA and On Line Security Training, SF, CA
2017-19 Internet of Things Conference, Santa Clara, CA
2014-19 Dreamforce Conferences, SF, Calif
2014-19 Sensors Expo Conference, Santa Clara Calif
2010-19 Cloud Expo Conference, Santa Clara, Calif
2008-9 MacWorld - MacOS X - Tiger, Leopard, Multimedia, CRM, Financial
2007 Zend Conference – PHP, MySQL, Framework, XML, SSH
2006 Conference on Open Source – Linux, Sugar CRM, My SQL, Java,
PHP, Apache, Mozilla
2002-04 Computer Training Consultants
Certificates in Web Design and Computer Graphics
Proficiency in Microsoft Word, Excel, PowerPoint, Outlook 2000, HTML,
Adobe PageMaker, Illustrator, Photoshop, Dreamweaver, Flash
2000 Tibco Software, Inc.
Courses in Portal Builder, Active Enterprise, Hawk, and RV
1994 Oracle Corp.
Courses in SQL, PL/SQL, and Data Base Design
1993 AT&T: Courses in UNIX System V Libraries and System Calls, OOP, X11
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