Math Teacher / Personal Assistant
Resume:
Lama Hussein
****.*.*******@*****.***
CAREER OBJECTIVE
To obtain a meaningful and challenging position that enables me to utilize my expertise and my attention to detail that will contribute to successfully achieve the goals of my firm.
EDUCATION
Arab Academy for Science & Technology (AAST) Cairo, Egypt
Bachelor of Business Administration (BBA) 2003 – 2007
Degree in Financial Management
Overall GPA 3.4 / 4.0 (Excellent)
American University in Cairo Cairo, Egypt
Undeclared freshman (Accounting) 2001 - 2003
Al Najah Private School Abu Dhabi, UAE
Secondary School (British System) 2000 - 2001
Advanced Supplementary and Advanced Levels
Al Nahda National School Abu Dhabi, UAE
Secondary School (British System) 1999 – 2000
Ordinary Levels
International School of Choueifat Abu Dhabi, UAE
Preparatory to Intermediate School 1988 - 1999
EXPERIENCE
Lakeland Egypt for Medical Supplies & Scientific Equipment Cairo, Egypt
Office Manager Jan 2016 – May 2019
Organizing meetings and managing databases.
Participating in the recruitment process.
Booking transport and accommodation.
Organizing company events or conferences.
Dealing with correspondence, complaints and queries.
Preparing letters, presentations and reports.
FEKRA Co. for Information Technology Cairo, Egypt
Assistant Manager Oct 2010 – Dec 2015
· Support manager in performing management functions, such as staffing and expanding business plans
· Investigate and resolve customer issues and complaints
· Handle all queries and client feedback in a professional manner
· Communicate with the team
·Document and prepare reports
American Express (AMEX) Abu Dhabi, UAE
Customer Service Officer (CSO) Sept 2009 – Mar 2010
· Cross-selling AMEX products (Revolve and Charge cards)
· Preparing summary reports
· Supplying data for financial statements
· Ensuring transactions are reported accurately and completely
· Determining account classification
· Guard against Money Laundering purposes
· Responsible for Collection Cases
· Contributing in Merchant sales and Collection departments
United Bank Limited (UBL) Abu Dhabi, UAE
Officer in Wealth Management Jun 2008 – Aug 2009
· Generating new deposit businesses
· Preparing the Special Rate Approvals
· Keeping track of all the deposits and their maturity dates
· Updating the Wealth Management Profile regularly
· Receiving and performing Telegraphic Transfers
· Making Cross Currency transactions
· Writting Proposals to Top Management for customers requesting loans or mortgages.
· Investment advisory services
· Maintaining correlation with high profile clients
· Acquaint clients with the bank’s offers
Customer Services Officer (CSO) in Operations Jan 2008 – Jun 2008
·Sending inward clearing and collection cheques
·Remittances through central bank as well as outward
·Personal loans and Credit Cards
·Performing internal transfers
·Opening and closing accounts
·Issuing No Objection Certificates (NOC) and Liability Letters (LC)
·Handling and solving complaints in operations area
·Responsible for cross selling products of the bank
ACTIVITIES
Mathematics Volunteer Tutor Cairo, Egypt
Gave free lessons in mathematics for Secondary, High school and College students 2005 - Current
VIP Usher in AAST Graduation Ceremony Cairo, Egypt
·Helped in organizing the ceremony 2003 - 2007
·Responsible for welcoming the VIP’s
United Bank Limited (UBL) Abu Dhabi, UAE
·General banking training Jan 2006 – Feb 2006
·Retail and Corporate banking
Coordinator in AAST Orientation Cairo, Egypt
Orienting new comers and parents to the university campus 2003 - 2005
22nd National Radio Science Conference (NRSC) Cairo, Egypt
Member of Organizing Committee March 2005
Hand In Hand (HIH) Charity Club Cairo, Egypt
Head of Public Relations Committee: 2003 - 2004
·Responsible for several orphanages and infirmaries for all their needs
·Collecting donations for supplying food and needed shelter
·Visiting the orphanages and infirmaries every week
·Providing several different entertainments suitable for all ages
SKILLS & LANGUAGES
Personal Skills:
Strong leadership and communication skills.
To act quickly and practically under pressure to prioritize and resolve problems.
To work in a team and lead teams.
Highly inherited teaching skills.
Languages: Fluent in both English and Arabic
PERSONAL INFO
Date of birth: 30 April 1985
Nationality: Egyptian American
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