Manager Case, Consultant, Prior Authorization Specialist
Resume:
ryesia exford
Prior Authorization Specialist - Cigna
Phoenix, AZ 85032
add0bz@r.postjobfree.com
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Pharmacy service associate
Cigna - Phoenix, AZ
September 2016 to Present
• Prior Authorizations processor
• EPA internal review
• Inbound & outbound calls to varies office and facilities
• Process of medical supplies and emergency injections Cashier/ Online Rep
Wal-Mart - Phoenix, AZ
September 2016 to Present
• Assisted customers during check-out
• Assisted customers doing returns or money center
• Worked with new management for Walmart online ordering
• Worked with management for Walmart online grocery ordering
• Assisted customers with order/cancellations
CVS Caremark
9501 E Shea Blvd
Scottsdale, AZ 85260
Team lead/ Consultant for special projects
August 2014 to September 2016
Assisted during AEP (Annual Enrollment Period)
● Worked different systems such as (Fazal, Facets, Agent Portal, Pega, Valencia)
● SME for training
● Worked with quality to reconstruct the training programs and procedures
● Performed up-training
● Worked with quality team on streamlining processes
● Worked with employer groups to streamline enrollment process APAC-Best Buy
20401 N 29th Ave #110
Phoenix, AZ 85027
Manager in Training
UPS
September 2013 to August 2014
for late or lost orders
• Manager in Training
Patient case manager
RemX-Mckesson - Scottsdale, AZ
September 2012 to May 2014
• Assisted with financial support
• Assisted patients with insurance verification etc Biogen-Tecfidera
• Insurance verification/ Benefit overview
• Financial support team
• Transferring prescriptions/ speaking with pharmacy to dispense medication
• Customer support/ case manager
AZ Republic/ Ch12News
200 E Van Buren
Phoenix, Az 85004
Soft sells/ Customer support
CSR - Phoenix, AZ
September 2011 to December 2012
85012
Shift manager
October 2010 to November 2011
Education
Health Management
University of Phoenix
March 2014 to Present
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