Data Analyst Information Technology

Shahbaz Qureshi (U.S. Citizen)

Address **** ******** **., **********, **, 75082

Phone 469-***-****

E-mail ****************@*****.***

LinkedIn https://www.linkedin.com/in/shahbaz-qureshi-8a7a9a

A graduate from the University of Texas at Dallas with a bachelor’s degree in Information Technology. I am a self-dependent and proactive individual with honed skills in Information Technology and Systems. Seeking for a full-time job in Cloud Support/Solutions Architect positions. Certified as an AWS Solutions Architect Associate and Microsoft Certified in Azure Fundamentals.

Education

2016-08 - 2019-05

Bachelor of Science: Information Technology

The University of Texas At Dallas - Richardson, TX

Skills

Programming: Java, SQL, Python, HTML, CSS, Tableau

Applications: Microsoft Office, Microsoft Excel

Technical Skills: Troubleshooting, Help Desk, Networking

Certifications

AWS Solutions Architect Associate

Microsoft Azure Fundamentals

Work History

2019-01 - Current

Technical Support Specialist

DFW Technology, Richardson, United States

●Installed Hikvision security applications and devices and suggested additional security measures.

●Configured hardware, devices and software to set up workstations for employees.

●Demonstrated professionalism and courtesy with customers while working to resolve complaints, problems or respond to questions.

●Assisted customers in identifying issues and explained solutions to restore service and functionality.

●Set up hardware and software in optimal configurations to meet network performance requirements.

●Applied active directory to manage computers and devices on a network.

●Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across 2 time zones

●Explained technical information in clear terms to non-technical individuals to promote better understanding.

2018-05 - 2018-08

Data Analyst Intern

North Texas Tollway Authority, Richardson, United States

•Created excel templates to allow managers, and developers to aggregate data saving 5 hours of manual weekly work.

•Partnered with technology groups to define business requirements, perform user acceptance testing and implement changes.

•Develop and analyze data to create a monthly report of tolls using Microsoft Excel.

•Coordinated with project management staff on database development timelines and project scope.

•Modified existing databases to meet unique needs and goals determined during initial evaluation and planning process.

Courses

Object Oriented Programming using Java

Business Analytics using Python

Database Fundamentals using SQL and Databases

Business Intelligence using Tableau

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