Service Representative Customer

PARALUMAN C. VIVAR

ADDRESS: *** ******** **. ********, ******* Bulacan

PHONE: 094********

EMAIL: *********.*****@*****.***

AGE: 21

PROFILE : Pro-active, diligent, and driven to pursue my goals. I intend to have an experience as a customer service representative to strengthen my interpersonal skills. My enterprising attitude as I engage with people will enable me to deliver and perform well for the tasks at hand.

CORE SKILLS

Communication skills

Professionalism: Active listening, office etiquette, professional communication, time management

Patience and stress management

Flexibility

Customer/Client empathy

PROFESSIONAL EXPERIENCE

August 2017 – July 2019 Bulacan State University Infirmary

Student Assistant

Key Responsibilities:

Acted as the first point of contact of patients for medical assistance.

Greeted patients, issuing them client request forms and scheduled appointments.

Handled calls and questions for various departments within the University and external campuses.

Organized and filed official documents

EDUCATIONAL BACKGROUND

BULACAN STATE UNIVERSITY

ASSOCIATE IN COMPUTER TECHNOLOGY (2015 – 2017)

BULACAN STATE UNIVERSITY

BACHELOR OF SCIENCE MAJOR IN PSYCHOLOGY (2017 – present)

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