ANTONIO C. G. VEGA (TONY)

I am a success-driven analyst who possesses proficiency in providing marginal support for diverse projects, tracking record of improving productivity, and reducing cost of operations. I utilize exceptional skills and competencies in conducting client business analysis, supporting business functional components, comprehending systems concepts, and coordinating IT teams and internal business analysts to ensure smooth flow of business process by improving overall capabilities. EXPERIENCE

September 2018 – May 2020 Austin, TX

TX Health & Human Services Commission IT Business Analyst II Medicaid & CHIP Systems

• Managed IT-Enterprise Application and Systems Branch; Lead HHSC’s IT Projects of Innovation and Modernization developed work plans, assigned direct projects and tasks by established methodologies of Product & Systems Development Life Cycles

• Designed, developed, and successfully implemented statewide projects such as, Provider Enrollment Management System portal

• Conducted discovery sessions, workshops with business owners, stakeholders and, subject matter experts, to identify business needs and requirements; managed group as appropriate according to established DIR & EIR standards, policies, procedures

• Developed IT & Business documentation in accordance with ERP & GTM (Global Trade Management & Enterprise Resource Planning) established methodologies to be used by business users as well as state and vendor IT staff

• Managed planning and budgeting documentation for State of Texas, CMS, and other federal stakeholders. Evaluated vendor deliverables including project plans, business analysis, design, and test documentation to ensure consistency

• Administered & Managed multiple software & applications for developing and tracking action items, tasks, risks, issues; generated project progress and status reports on weekly basis; liaison for both internal and external Business and IT Branch October 2016 - September 2018 Austin, TX

Baylor Scott & White Health Plan IT Business Analyst Medicaid Enrollment Ops.

• Managed IT-Enterprise Application and Systems Branch; Lead BSWHP’s IT Projects of Innovation and Modernization developed work plans, assigned direct projects and tasks by established methodologies of Product & Systems Development Life Cycles

• Designed, developed, and successfully implemented projects such as Medicaid Provider Enrollment System and Amisys 8.0 System upgrade

• Engaged with teams, stakeholders, and subject matter experts, and conducted discovery sessions, workshops to identify business needs and requirements; managed group as appropriate according to established EIR standards, policies, procedures

• Developed test strategies, UAT plans, test scripts, training manuals, and user guides; coordinated testing, training, and perform release validation and regression testing

• Administered and managed multiple software & applications for developing and tracking action items, tasks, risks, issues; generated project progress and status reports on weekly basis; liaison for both internal and external Business and IT Branch

• SharePoint and InfoPath admin, managed all internal content and created, configured, customized, modified, and provided permission rights October 2009- October 2016 San Antonio, TX

SWBC Mortgage & Insurance Dep. Business Analyst – Voice of the Customer Dep

• Managed IT-Enterprise Application and Systems Branch; Lead SWBC’s IT Projects of Innovation and Modernization developed work plans, assigned direct projects and tasks by established methodologies of Product & Systems Development Life Cycles

• Designed, developed, and successfully implemented projects such as IVR System, redesigned Spanish customer portal, and redesigned financial institution’s consumer letters

• Conducted discovery sessions, workshops with business owners, stakeholders, and subject matter experts to identify business needs and requirements; managed group as appropriate according to established EIR standards, policies, procedures

• Managed planning and budgeting documentation for SWBC stakeholders. Evaluated vendor deliverables including project plans, business analysis, design, and test documentation to ensure consistency

• Administered and managed multiple software & applications for developing and tracking action items, tasks, risks, issues; generated project progress and status reports on weekly basis; liaison for both internal and external Business and IT Branch

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STRENGTHS & SKILLS

Verbal & Written Skills: Bilingual,

Executive & Leadership

Communication, Business Process

Improvements, Business Strategic

Planning, Business & Technical

Documentation, Risk Mgmt.

Software Documentation,

Software Project Planning &

Mgmt., Technical & Functional

Requirements, System Interface

Control Documents

Operating Systems & Apps:

MS Excel, Outlook, Project,

Power Point, Word, Visio,

SharePoint Designer, InfoPath,

System Admin Windows, & SQL,

Python, Jira, ServiceNow,

BlackKnight.

Application Development:

Application & Systems

Interfaces Planning, COTs

Integrations, Data Migration,

GUI Integrations, Interface

Design & Prototyping, SaaS

Integrations, Software Test

Plans, Software Testing, User

Acceptance Testing

CERTIFICATIONS

IBM Data Science Professional

Certificate

Coursera.org – Sep 2018

Business Technology

Management Certificate

January 2019Business

Google IT Support Professional

Certificate

Coursera.org – April 2020

Google Cloud Architecture

Professional Certificate

Coursera.org - May 2020

EDUCATION

University of incarnate Word

Bachelor’s in Business Analytics

EXP 2022

Universidad Autónoma de

Nuevo León Associates in

Business Administration 2002

CONTACT

512-***-****/368-9750

add058@r.postjobfree.com

LinkedIn.com/TonyXVega

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