Sales Store Manager

Joseph F. Kelly 512-***-**** cell

***** ********* ****** ***************@*****.***

Point Venture, TX 78645

Summary of Qualifications

Twenty-five years of retail managerial experience with full profit and loss responsibility. Proven record of building relationships and revenues within a short time frame. Strong hands-on leader, who builds successful teams and sets high standards for store presentation, customer service, integrity and professionalism.

Professional Experience

AutoZone, Leander, Texas 9/15 to Present

Assistant Manager- Exceeded budgetary sales goals by $118,000 within six months by restructuring our sales process and creating a more efficient and profitable customer interaction. Supervised all personnel to ensure daily sales goals were achieved. Review and analyze profit and loss statements and adjust store operations according to data. Lead the entire Texas region for add on sales, and wittjr items (what it takes to do the job right); battery terminal protectors, light bulb grease, brake lubrication and air filters, with a penetration of over 95% of tracked sales, including an add on item.

CVS/ Caremark, Lakeway, Texas 09/12 to 09/15 Assistant Store Manager Supervised personnel, ensured plan o gram completion, activated price changes, oversaw freight process, defective/damaged returns for credit, product withdrawals, seasonal sets, weekly ad sets, timely receipt of vendor merchandise; also responsible for cycle counts, researching and adjusting inventory weekly, ordering supplies, opening and closing responsibilities, report analysis and driving metrics.

Petsense, LLC, Round Rock, Texas 08/08 to 09/12

Store Manager Increase sales from $425,000 to $1,586,000 in a downturn economy, hire, train, motivate and performance manage all team members. Ranked consistently in the top three stores for the percentage of sales increase over prior year. Select merchandise and generate vendor direct purchase orders sufficiently to rank consistently in the top five stores within a sixty-four-store chain for inventory cost control. Drive presentation, customer service and sales standards daily. Mentor fifteen store managers weekly for inventory adjustments, store use and vendor credit processes. Increase vendor credit submissions within mentored stores by $325,000 using critical analysis of available reports.

Resume of Joseph Kelly

Continued.

Pet Utopia, Incorporated, Lago Vista, TX 10/06 to 08/09

Vice President - Research market viability of a pet supply store for the Lago Vista, Texas community. Design floor layout, envision product, pricing, advertising strategies and solicit investor capital infusions. Project sales, inventory costs, and cash flow analysis for a five-year period of operations. Solidify key relationships with area animal shelter, veterinarian, canine education instructor, pet boarding facility, area pet sitters, artists and mobile animal clinics. Generate $350,000 in new business, while maintaining a 45 percent gross margin.

Petco, Sunset Valley, TX 04/05 to 10/06

General Manager- Provide leadership, direction and vision within a 5.6-million-dollar sales environment. Grew service sales by 24 percent, or 625,000 dollars, through leveraging adoption agency partnerships. Persuasively motivate, influence and direct; assistant managers, supervisors and groomers to exceed daily expectations for sales, visual presentation, customer satisfaction and in-stock inventory percentages. Lead the state in several performance indicators: average ticket, adoptions, payroll, expense control, customer loyalty index, and percentage sales increase over budget. Opened a personal business venture in Lago Vista, Texas.

OfficeMax, Austin, TX 09/01 to 01/05

Assistant Store Manager- Hire, train, supervise and performance manage twenty employees to increase warranty sales by $342,000 and consumables sales by over $1,345,000 in one year. Control inventory shrink to less than one percent of total sales, initiate and maintain a zero-tolerance for exceeding weekly payroll budget. Teach area managers planogram integrity, presentation standards; validate freight flow process and replacement warranty sales techniques

Education

B.S. Business Administration, University of WI, Green Bay 06/1992

Thoroughly proficient and trained in Microsoft Word, Excel, PowerPoint and

Outlook Express. Published author, 2004, “Words of Silence”.

Online Presence

Photographer-WebPages;www.7-joseph-kelly.pixels.com, https://www.facebook.com/txsoulstirrer/, https://www.instagram.com/txhealer/

Writing -Blog page: https://obversingtheworld.wordpress.com/

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