Commercial & Operations Leader

LANCE R. CLARK

*** ****** **., ****** *****, PA *5136 **********@*****.*** 810-***-**** linkedin.com/in/lanceclark74

OPERATIONS & SALES LEADERSHIP

Highly confident and goal-driven professional with 10+ years of extensive experience in Sales Operations and Product Management.

A dependable individual that demonstrates outstanding analytic skills, good judgment, critical thinking, and innovation

Creative thinker and decision-maker with abilities to prioritize and complete multiple tasks.

Proven ability to motivate and mentor high-performance teams to achieve exceptional sales results.

Highly proficient in oral and written communication, team building, and conflict resolution.

Adheres to the highest standards of integrity while building remarkable relationships by working collaboratively with others.

CORE COMPETENCIES

Lean Six Sigma Process Improvement Relationship Building Business Development Leadership & Collaboration

Workflow Optimization Supply Chain Management Data Analysis & Resolution Efficient Time Management

Analytical & Critical Thinking Stellar Interpersonal & Communication Skills Company & Revenue Growth

Personnel Development Risk Management Client Relations Management Project Management

ACCOMPLISHMENTS

Lead all production operations, establishing priorities and sequences for manufacturing products within various departments, and as the multiple departments interrelate to other manufacturing departments to achieve on-time and under-budget delivery.

Implement and execute inventory control initiatives by reducing product repair costs, as well as decreasing inventories by over 15%.

Implement tactical plans for improving operational efficiencies through workflow optimization, including contingency planning and process improvement.

Optimized quotation process through process improvement and utilization of lean principles, while instituting Six Sigma statistical analysis methods to reduce costs and improve operational excellence.

Account for scheduling and staffing plans that are consistent with financial budgeting, costing system (overhead) assumptions, and cost improvement goals or objectives.

Create a high level of cooperation among all employees by providing leadership and a positive attitude/working environment.

Develop process controls to increase productivity that decrease overhead rates by over 50%.

Through value engineering and process improvement, leveraged ERP cost data to implement part/customer product improvements to improve profitability over 60% GP.

Implemented sales strategies to increase new business in our top market by 25% over the previous three years.

Executed a customer portfolio evaluation with a forward-looking, critical analysis of product mix and allocated appropriate account management resources that have increased sales with our top accounts.

Led an internal technical review of customer requirements projects involving commercial operations, including costing, design recommendations, and manufacturing processes.

Utilizing our digital marketing strategy, I led the execution of generating new and existing business/customers that has led to sales increase year-to-year. New business has equated to greater than $750,000 since 2016.

Established self as a leader through mentorships, cultural change, process improvement, and execution of professional development to support strategic priorities.

HIGHLIGHTS

BUSINESS DEVELOPMENT:

Experiences in developing processes and methodologies used for products and services advancement.

Proven success in driving product strategy process for enterprise planning solutions, including competitive market analysis, brand building, and client satisfaction.

SALES AND MARKETING:

Solid background in lead generation, pitch creation, and pipeline growth, and possess a successful track record of implementing sales plans and converting leads to sales.

Organize and formulate a set of actions to pursue and to achieve specific goals or objectives using the available resources

STRATEGIC PLANNING AND IMPLEMENTATION:

Proficient in developing goals and engineering growth endeavors, ensuring they are met.

Streamline routine operations, leveraging effective sales, and marketing strategies to optimize revenue.

EXPLORING GROWTH OPPORTUNITIES:

Researching organizations to find new, potentially advantageous opportunities.

Experiences in training personnel and mentoring team members to develop their skills.

LEADERSHIP AND COLLABORATION:

Collaborate with cross-functional teams and maximize organizational skills to multi-task and mobilize complex projects.

Ability to flourish with minimal guidance, be proactive and flexible, and utilize sound judgment to handle uncertainty.

PROFESSIONAL EXPERIENCE

KOPP GLASS – Pittsburgh, PA

Manager, Operations Planning & Productivity • May 2019 – Present

Sales Operations Manager • July 2018 – May 2019

Sales & Marketing Manager • July 2017 – July 2018

Sales Manager • November 2015 – July 2017

SIC MARKING USA – Allison Park, PA

Sales Manager / Key Accounts • June 2014 – November 2015

Inside Sales Manager • August 2013 – June 2014

Inside Technical Sales Representative • February 2010 – August 2013

EDUCATION

Bachelor of Business Administration, Northwood University • May 2009

Dual Major: Entertainment & Sports Promotional Management

Scholarship: Free-enterprise, awarded on academic merit

CERTIFICATIONS

Lean Six Sigma Green Belt Certification • Air Academy, Colorado • March, 2020

Karass: Effective Negotiating • February, 2016

Catalyst Connection (DDI): Frontline Leadership i • April, 2016

APICS: Supply Chain Management • June, 2017

ISO 9001: 2015 Internal Auditor • June, 2018

COMPUTER / TECHNICAL SKILLS

Microsoft Office (Word, Excel, PowerPoint, Outlook)

Contact this candidate