Roy Sammet

add02w@r.postjobfree.com 954-***-****

www.linkedin.com/pub/roy-sammet/79/86a/733

SUMMARY:

Over 18 years of experience in the fields of Security Analysis, Software Design, Technical Problem-Solving Skills, Installations, Testing and Debugging of Hardware and Software issues.

Active Directory Experience:

oWorked with Active Directory setting up Sites, OU’s, GPO’s and Remote Desktop Services.

oExperience in MS Servers 19-16-12, Win 10, Hyper-V, ESX VMware 5.5-6.5, SkyLine, NetApp, RUBRIKs, Nimble, EMC VNX 5300, Genetec, FalconStor, SCCM 2012R2, PowerShell, SQL 16-12-08, MindMelt, TrendMicro, OmniCenter, SharePoint, RightFAX, Scale Computing, Office 365, Patch Link, CISCO, Dell and Arista Switches.

Systems Engineering and Administrative Skills:

oIncludes system administration, network development with Firewall and Router Installations.

oProject management, team leadership, testing, marketing, quality control and training personnel.

oDeploy operating systems, patch management, and applications, Fine-tuned the ability to utilize available tools for in-depth analysis, problem determination and resolution in a customer support and production environments.

oActed as liaison between MSOC, customers, hardware manufacturers, company employees, and software developers to resolve complex problems, hardware/software issues.

CERTIFICATIONS:

MCSE 2016 Cloud Platform and Infrastructure MCTS 2012 SCCM R2 Administering & Deploying

MCSA 2016 Windows Server MCITP 2008 Enterprise Administrator

MCSE 2012 Server Infrastructure MCSE/MCSA Windows 2003, 2000, NT4

MCSA 2012 2008 Windows Server Exchange 2003, A+, Network+

MCITP 2010 SharePoint Administrator CISCO CCENT, CCNA

MCITP 2008 SQL DataBase Administrator E.I.T. (Engineer Intern - FL State Board of Prof Engineers & Land Surveyors)

MCITP 2008 Virtualization Administrator

EDUCATION:

Florida Atlantic University, Boca Raton, Florida, Bachelor of Science, Major: Ocean (Mechanical/Electrical) Engineering.

EXPERIENCE:

Jupiter Medical Center, Jupiter, Florida 01/19 to 02/20

Senior Systems Engineer

Worked with IT Team maintaining 750 Servers and multiple SAN’s.

Daily tasks included Remedy Support Tickets, Citrix Studio, SEI Service Express, TrendMicro, DameWare, monitoring of supported systems both Physical and Virtual, and Solar Winds alerts.

Requires coordination of service calls with in house and third-party vendors.

Knowledge of Windows Server 2019 to 2008, SQL 2016, 2012, VMware 5.5 to 6.7

Upgrade VMware nodes from 6.0 to 6.7 appliance, monitor Hosts with VMware SkyLine.

Perform data backups and disaster recovery operations with RUBRIK’s.

Diagnose hardware and software problems, replace defective components, patch management, and firmware updates

Plan, coordinate, and implement security measures to protect data, software, and hardware.

Responding to Helpdesk escalations and assisting in Desktop Support staff.

Manage patching, perform upgrades to core systems and technologies, prioritizing infrastructure tasks to ensure flawless work experience and access for internal users either remotely or in the office.

Capacity planning requirements and/or other enhancements to existing systems infrastructure.

Document configuration changes, upgrade procedures, and problem resolutions.

City of Delray Beach, Delray Beach, FL 08/18 to 01/19

Infrastructure Engineer

Responsible for mobile device management, wireless access, virtual desktops, server and network Infrastructure, patch management, firmware updates, and other connected peripherals.

Maintain and support other technology equipment and applications, including: data backup, file and application servers, printer and print servers, VMWare hosts and virtual servers, storage area networks and virtual desktops and others

Design, setup and install VPNs, switches, firewalls, routers and wireless networks for City-wide, vendor and police use.

Work with IT staff in the design, layout and installation of hardware and software for new networks and modifications to existing networks and analysis of departments' needs.

Follow established problem resolution procedures in resolving software problems and apply corrective service to upgrade systems.

Prepare and ensure accuracy of documentation (Procedures, troubleshooting, manuals, etc.)

Run diagnostics, monitor systems and networks and determine and anticipate possible hardware problems and repairs. Follow established problem determination procedures in performing hardware problem analysis.

Participate in resolving more difficult network problems and obtaining IT assistance when necessary

Evaluate software and tests new software; upgrades equipment and provides training to users. Perform product evaluations and make recommendations on replacing existing solutions or for new City technology.

Maintain Configuration Management of City of Delray Beach infrastructure equipment, including servers, storage devices, switch connections, routers, and firewalls.

Jupiter Medical Center, Jupiter, Florida 04/18 to 8/18

Senior Systems Engineer

Worked with IT Team maintaining 700 Servers and multiple SAN’s.

Daily tasks included Remedy Support Tickets, Citrix Studio, SEI Service Express, TrendMicro, DameWare, monitoring of supported systems both Physical and Virtual, and Solar Winds alerts.

Requires coordination of service calls with in house and third-party vendors.

Knowledge of Windows Server 2019 to 2008, SQL 2016, 2012, VMware 5.5 to 6.0

Perform data backups and disaster recovery operations with Unitrends.

Diagnose hardware and software problems, replace defective components, patch management, and firmware updates

Plan, coordinate, and implement security measures to protect data, software, and hardware.

Responding to Helpdesk escalations and assisting in Desktop Support staff.

Manage patching, perform upgrades to core systems and technologies, prioritizing infrastructure tasks to ensure flawless work experience and access for internal users either remotely or in the office.

Capacity planning requirements and/or other enhancements to existing systems infrastructure.

Document configuration changes; upgrade procedures, and problem resolutions.

Palm Beach County Tax Collectors Office, West Palm Beach, FL 08/14 to 10/17

Senior Systems Engineer

Design & construct robust, high performance, Enterprise data & storage fabric, Build VMware, Hyper-V, Scale Computing Clusters.

Design, deploy, and manage highly reliable, mission critical server infrastructure based on physical & virtual solutions.

Design fault tolerant, highly survivable, data storage solutions.

Deploy and maintain systems monitoring and management solutions, APC-NetBotz Appliance.

Design, Build & Configure a disaster recovery site in Lake Worth Fl,

Update Active Directory infrastructure and modifications to GPO’s, OU’s, patch management and PowerShell scripts.

Enterprise network services including: DNS, DHCP, DFS, Radius, WSUS, SCCM.

Network and Active Directory troubleshooting procedures. Arista (LACP), Dell, and Cisco Switches.

Microsoft Windows based virtual and physical servers (2003, 2008R2, 2012R2, 2016, Hyper-V 2012R2, 2016).

VMware virtual infrastructure (vSphere 5.5), Scale Computing HW and SW.

EMC VNX 5300, NetApp E2700, Dell PowerVault, and Fujitsu DX80 Storage Arrays.

Microsoft Exchange, Communicator, Lync enterprise messaging and communications.

Install and configure Microsoft System Center 2012 R2 (SCCM, SCOM, SCVMM).

Visio 2016, TrendMicro, Endpoint Protection AV, Sophos AV, Omni Center Management, FalconStor Backup Software

Citrix, Ft. Lauderdale, FL 05/13 to 12/13

Software Test Engineer II DevOps

Validate production software using systematic testing, while selecting the appropriate methods and techniques to resolve issues.

Coordinate with managers, developers and other peer testers to build alignment between cross-functional groups.

Re-write test cases to accommodate Windows Server 2012R2 and Windows 8.1 Operating Systems.

Strong Network understanding and ability to setup and configure Firewalls, TCP/IP, DNS and DHCP.

Knowledge and experience of Test Methodologies, QA Process, Software Release Cycle and defect tracking.

Windows Client/Server performance testing, Creating and Configuring test environments with PowerShell V4.

Virtualization knowledge (VMware, Citrix 5.0, 5.5, Hyper-V 2012R2), VMware Clusters.

Windows application functional and system level testing, QA experience executing test cases and recording results.

Rebuilt a 2008 Testing and Developing Forest, upgrading it to 2012R2 including child Domains, set up the Certificate Authority, Universal Groups, Registry, GPO, and Firewall Modifications, and configured all the Custom Tools.

Using the System Preparation Tool (Sysprep) built 2012R2, Win8.1, Win7 templates with Custom Application, System and Account modifications, for use with Citrix.

MovieTickets.Com, Boca Raton, FL 01/12 to 08/12

Systems Engineer

Designed and Implemented a SharePoint Farm with Detailed Disaster Recovery Documentation and Procedures.

Build Sites for various departments; modify master pages, set permissions and train personnel on SharePoint features.

Responsible for SharePoint Server Farm backups, Verifying logs and any issues that may arise.

Maintain Preventive Maintenance plans for SharePoint as requirements change and determine the need for implementing them.

Build customized virtual servers as required using Hyper-V and/or ESX VMware, Datacenter monitoring.

Setup Migration to Office 365, Setup Ubuntu 12.04 servers for developers

VoIP support, Connectivity support including MPLS, Metro Ethernet, and Frame Relay

Monitor My.KeyNote.com for server issues, Troubleshoot and assist end users in the corporate and remote offices.

Applied Card Systems, Boca Raton, FL 07/11 to 12/11

Systems Server Engineer

Responsible for project deliverables with an emphasis on quality, productivity, consistency, and its timely completion.

Daily monitoring of supported systems, backup jobs, maintenance tasks, status of new patches and software versions.

Configure 2008 R2 Virtual Server Farm including software application virtualization in an enterprise environment.

Review performance reports of servers to ensure proactive measures are taken towards upgrades and problem diversion.

Maintain departmental Preventive Maintenance plans as requirements change and determine the need for implementing them.

Citrix, Ft. Lauderdale, FL 04/11 to 7/11

Software Test Engineer

Validate production software using systematic testing, while selecting the appropriate methods and techniques to resolve issues.

Coordinate with managers, developers and other peer testers to build alignment between cross-functional groups.

Strong Network understanding and ability to setup and configure Firewalls, TCP/IP, DNS, DHCP, and Switches.

Knowledge and experience of Test Methodologies, QA Process, Software Release Cycle and defect tracking.

Windows Client/Server performance testing, Creating and Configuring test environments.

Windows application functional and system level testing, QA experience executing test cases and recording results.

Setup, configure and troubleshoot virtual test servers, workstations and application virtualization.

Advanced Operating System knowledge of different subsystems (CPU, RAM, disk, network), and how they impact each other.

Kaplan, Ft. Lauderdale, FL 02/11 to 04/11

Systems/Software Test Engineer

Performs software installations, patches, and upgrades to operating systems and layered software packages. While also updating firmware, device drivers and service packs

Install, maintain and troubleshoot mission-critical (co-located and internal) Data Center systems including hardware, OS, database, clustering, and established third-party applications.

Schedule and maintain installations and upgrades. Monitors and tune systems to achieve optimum performance levels.

Utilize skills in Win2008R2, Win 2003, F5 Load Balancers, SCOM, IIS 6/7, .NET, DNS.

Ensure server and data integrity by evaluating, implementing and managing appropriate software and hardware solutions

Assist in the installation, maintenance and troubleshooting of web applications on development and QA systems to support a rapid development cycle.

Conduct routine hardware and software audits of servers to develop and maintain comprehensive configuration documentation.

Proactively manage ticket queue and reduce reoccurring incidents through detailed root cause analysis.

Supply 24*7*365 support for all Developers.

BFC Shared Services, Ft. Lauderdale, FL, 06/10 to 09/10

Network/Systems Engineer

Migration of the BFC Financial Forest into the BFC Shared Services Forest.

Merge and consolidate all Citrix, Exchange, JDE, SQL2000, Sage-Timberline, Blackberry, and File Servers.

Rebuild all remaining servers while updating firmware, device drivers and service packs.

Responsible for system administration and engineering duties for enterprise-class infrastructure.

Prepare and delivers reports, recommendations, or alternatives that address existing and potential improvement opportunities and trouble areas in operating systems across the organization.

Develop and recommend System Administration policies and standards.

Diagnoses and resolves the most complex LAN equipment and configuration problems. Requires coordination of service calls with third party vendors.

Setup and maintain WSUS, along with all application updates.

Maintain data equipment, facilities inventories, and document network and server environment.

Setup and configure Symantec Backup Exec for backups and schedule Iron Mountain pickups.

Utilize Postini and Symantec Endpoint for virus and spam control and supply 24*7*365 support for all personnel.

Royal Caribbean International, Miramar, FL, 09/09 to 12/09

Windows Server Engineer

Worked with IT Team maintaining 1100 Shore Side Servers and a 1000 Ship Board Servers on 32 ships.

Daily tasks included working on Remedy Support Tickets and MAC requests.

Attend weekly Change Management meetings every Wednesday.

Update servers with Patch Link Software, Check firmware versions, Hardware warrantee and licensing expirations.

Available to travel within the U.S. and internationally as needed.

Carry Team Duty Phone as part of a rotation schedule up to 4 weeks at a time, with one week break before next rotation.

TECHNICAL ABILITIES:

Install, maintain, and repair Server Environments (Windows 2019, 2016, 2012R2, 2008R2, 2003) specializing in the areas of Network and Firewall Security, Wireless Networking, Clusters, ISA, SQL 2012, Hyper-V, VM-Ware, Windows 10, SMTP, DHCP, DNS, TCP/IP, Active Directory, GPO’s, Network Load Balancing, Clusters, and Disaster Recovery Systems.

APPLICATIONS:

Administering & Deploying System Center 2012R2 Configuration Manager, EndoWorks, MAP (Microsoft assessment and planning toolkit, Sharepoint 2010, SQL 2008,2012, 2016, Visio 2016, Hyper-V, Vmware 6.5, F5 Load Balancers, Citrix Systems, SCDPM, SCVMM, MS Office 2013-2010, MS Project, Remedy, Symantec Endpoint, Backup Exec, Postini, Sage-Timberline, C-Cure, ENPS, ENCO, Remedy, WatchGuard/SonicWall Security, Lotus Notes, Peachtree Accounting, Fluke OptiView, Cisco Network Assistant, Ethereal, Net-OP, DoubleTAKE, RVtools, MAP (Microsoft Assessment and Planning Toolkit).

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