Network Office
Resume:
Muhammad Salman Shah ***********@*****.***
Infrastructure/Network Administrator Skype: msalmanshah22 LinkedIn: https://www.linkedin.com/in/msalmanshah22/ Cell: 973-***-**** SUMMARY
Seasoned IT Professional, Bachelor’s degree in Computer Science, IoT first level engineer, and over 10 years’ experience providing network, desktop, helpdesk, and cloud support to large global networks and multi-user Windows, Linux, and UNIX environments. Skilled at providing exceptional troubleshooting support via phone, remote tools and client-side and documenting resolution in ticketing programs. Responsible for configuring and managing network, database, and Microsoft servers and facilitating installations and configurations of new software and software updates. Proficient in crisis management, secure backup management, security policy administration and software and application package distribution and installation. Experience troubleshooting and configuring peripherals, maintaining hard drives and assembling laptops and desktops. PROFESSIONAL SKILLS
Technical Skills Skill Detail
Infrastructure
Administration
Domain /
Infrastructure
Services
Microsoft Windows XP, 7, 8, 8.1, 10
Linux Servers
Microsoft Windows Server 2003, 2003 R2, 2008, 2008 R2 & 2012, 2012 R2, 2016, 2019 Domain Services.
DNS & DCHP Services Administration (2003 / 2008 / 2012 / 2016 / 2019)
VPN / OpenVPN/ CiscoVPN
FTP / SFTP / FTPS
One & Own Cloud (File Sharing Solution)
Zabbix Network Server Monitoring Tool
Security
Services
Microsoft Security Essentials/ kaspersky endpoint security / Mcafee security / Avast / Comodo / Symantec / Trend Micro /BitDefender Cloud / Antivirus Server
Managing and Monitoring Backups & Disaster Recovery Plans and with Windows & CA Backup Software.
Gateway
Services
Microsoft ISA Server 2004 / 2006 Server.
Zentyal SBS Linux Gateway Server
pfSense Linux Firewall Server
ClearOS Linux Gateway Server
Windows and Linux Base Gateway Server
Deployment
Services
Microsoft Development Toolkit
Microsoft System Center Configuration Manager
Norton Ghost Image Service.
Acronis True Image
Herion Boot
GFI web monitor software for block unofficial web site/services for virus security
Muhammad Salman Shah ***********@*****.***
Infrastructure/Network Administrator Skype: msalmanshah22 LinkedIn: https://www.linkedin.com/in/msalmanshah22/ Cell: 973-***-**** Messaging
Administration
E-Mail and
Mobile
Services
Exchange (2003 / 2007 / 2010 / Office365)
Office 365 Administration (Microsoft Certified)
MDaemon Mail Server
Administration of IBM Lotus Notes Domino Server 6.5.x for Lotus Notes Client.
Blackberry Enterprise Server 4.x with Domino / Exchange 2003 Virtualization
Manager
VMware
Workstation,
VMPlayer,
VMware
Horizon
Microsoft Hyper-V Server (Installation, Configuration, Backup & Administration)
VMware Workstation, Horizon, ESXi Server, vCenter, vSphere (Installation, Configuration, Backup & Administration)
Oracle VM VirtualBox 4.x (Installation, Configuration, Backup & Administration)
Citrix Server, XenApp/XenDesktop, XenCenter, (Installation, Configuration, Backup & Administration)
Hyper-V
Oracle VM
VirtualBox
Citrix
Cloud Cloud
Office 365 Administration
AWS Administration
Azure Administration
Google Cloud
JIRA Administrator
Website & Website DNS record Manage Administrator
OneDrive for business Administrator
SharePoint Administrator
WebEx Administration
Bitdefender Antivirus Cloud Administrator
Firewall,
Routing &
Switching
Firewall,
Routers &
Switches
Cisco 515e / 5505 /5506 / 5510 Firewall Administrator
Windows Firewall
Cisco 2900 / 3500 Series Switches 1st Level Configuration.
Cisco IP Phones Administration
Devices
Tablet /
Android /
iOS/IoT
All Tablets / Android Mobile / iOS Mobile / IoT Gateways, Devices and Sensors Desktop
Support
Software’s
Microsoft Client-Side Products Installation.
Microsoft and Linux OS Installation
Microsoft Server Services Installation & Configurations (Domain, E-Mail Servers, Hypervisor, Proxy & Gateway, System Center Manager Etc.)
Installations and Configurations of Database Servers (MS / Oracle)
Troubleshooting of Microsoft Windows Clients & Support to Local / Shared and Network Users.
Configurations and Manage FTP / FTPS/ SFTP
Configurations and Manage Dropbox Solution(file sharing)
Configurations and Manage Network Server Monitoring Solution (Zabbix)
Configurations and Manage SQL/ SVN / TFS Server
Installations and Configurations penetration and vulnerability testing initial level Muhammad Salman Shah ***********@*****.***
Infrastructure/Network Administrator Skype: msalmanshah22 LinkedIn: https://www.linkedin.com/in/msalmanshah22/ Cell: 973-***-**** Network /
Hardware
Network Connectivity Troubleshooting
Structured Cabling (Strait Through, Cross Over & Roll Over)
Re-Engineering of Local Area Networks
Evaluation of User’s request for new hardware and Planning of hardware services.
All desktop/Laptop assembling
Hard drive maintenance
Troubleshooting and resolve all type of desktop/printer/Internet/laptop’s hardware issue
PROFESSIONAL EXPERIENCE 8+ Years
Infrastructure Administrator March 2012 – Jan 2020 Macrosoft Inc
Responsible for Managing Networking & Infrastructure:
Microsoft Office 365
OneDrive for business, SharePoint
All Windows OS, WindowsXP / 7 / 8 / 8.1/ 10, Server 2003 / 2008 / 2008 R2 / 2012, 2012 R2 / 2016 and 2019
All Apple Mac OS
All Linux OS, ubuntu, CentOS, ClearOS, RedHat, Pfsense & Zentyal support
Responsible for Managing JIRA cloud and JIRA Help Desk Server
FTP, SFTP & FTPS Servers & User Administration
VPN Server & User Administration
AWS, Azure & Google Cloud Administrator
Microsoft Gold Partnership / Website & others online Licenses
Firewall Services/Configuration Cisco, Palo Alto and others
Skype for Business, Microsoft Intune and Microsoft Team
OneCloud / OneCloud file sharing solution
Cisco IP phone, Cisco Firewall and Cisco switches configuration
Atlassian JIRA Confluence and Jira Service Desk
Zabbix and Libre network Monitoring
Hyper-V, VMware workstation, Oracle Virtual Box, VMware ESXi & KVM, Citrix Server, XenApp/XenDesktop, XenCenter
Docker Container
Bitdefender, Macfee, Node, Avast, kespersky, Nortorn, Comodo, AVG, trend Micro and ESET Antivirus
Responsible for Managing DHCP, DNS and AC DC
Providing Users access to the required shared data / applications / network / Virtual Networks & Internet services
Servers / Desktops and Network Resources & Internet Gateway
Building, deploying and troubleshooting Server, Router, WIFI Router, Printer, Scanner, Laptop, Mobile, Tablet and other network devices
Identifies diagnosis and resolves problem for users of the Server, Personal Computer software and Muhammad Salman Shah ***********@*****.***
Infrastructure/Network Administrator Skype: msalmanshah22 LinkedIn: https://www.linkedin.com/in/msalmanshah22/ Cell: 973-***-**** hardware, District network, Internet and new computer technology. Communicates solutions to end-users.
Helps install local area network cabling systems and equipment such as Network interface cards, Routers and Switches.
Install and Configure ALL type of Printers, Scanners, Postal Stamps and Fax Machines
Having direct contact and communication with the other Branches and Head Office on global basis.
Software Technical Support to Central region users by telephonic conversation, VNC, Team Viewer, WebEx, Join me, Go to Meeting Skype and Skype For Business.
Responsible to maintain computer, Softwares Licenses, Antiviruses inventory
Vendors Coordination and SLA Sing On
Hardware assessment, purchasing and Installation
Good knowledge of network technologies, always ready to provide immediate support to minimize any problem that may arise in future
Leading Onshore and Offshore Network Department
Provided 24x7 support to Onshore and Offshore teams during business-critical operations
Managed backup and recovery for business-critical applications, databases and servers Internet of Thing (IoT):
IoT Device Provisioning, initial device research, understanding complete ins and outs of each IoT device and its components, configure & setup each component, deployment of the devices on site.
IoT Gateways are major component in the IoT pipeline, all device communication happens in Gateways. I am responsible to established initial configuration of Gateways to start communicating with IoT devices. Test each device and their data based on specs received from vendors.
Communicate with vendors for any issue arrives while doing rigorous testing and make sure it gets resolve within SLA.
Established IoT devices communication and Integration with Cloud (AWS)
Complete end-to-end testing of IoT devices connectivity and data flow. 2 years 3 months
Network Engineer January 2010 - March 2012
Macrosoft Inc
Responsible for Managing Servers / Desktops and Network Resources
Managing Internet Gateway & Firewall Services
Responsible for Managing FTP, SFTP & FTPS Servers & User Administration
Responsible for Managing VPN Server & User Administration
Responsible for Managing DHCP, DNS and AC DC
Providing Users access to the required shared data / applications / network / Virtual Networks & Internet services
Responsible for Managing Microsoft Development Toolkit
Identifies diagnosis and resolves problem for users of the Server, Personal Computer software and hardware, District network, Internet and new computer technology. Communicates solutions to end-users.
Responsible for Managing Microsoft System Center Configuration Manager
Helps install local area network cabling systems and equipment such as Network interface cards, Routers and Switches.
Having direct contact and communication with the other Branches and Head Office on global basis. Muhammad Salman Shah ***********@*****.***
Infrastructure/Network Administrator Skype: msalmanshah22 LinkedIn: https://www.linkedin.com/in/msalmanshah22/ Cell: 973-***-****
Software Technical Support to Central region users by telephonic conversation, VNC, Team Viewer, WebEx, Skype
Designed network layout for new office infrastructure
Migrated old office network infrastructure to new office. Designed and installed the network cabling throughout the office.
Configured CISCO network switches
1 year 3 months
Hardware and Network Assistant October 2008 - December 2009 Macrosoft Inc
Hardware assessment, assembling, purchasing and Installation
Identifies diagnosis and resolves problem for users of the Server, Personal Computer software and hardware, District network, Internet and new computer technology. Communicates solutions to end-users.
Helps install local area network cabling systems and equipment such as Network interface cards, Routers and Switches.
Responsible to maintain computer, Software’s Licenses, Antiviruses inventory
Vendors Coordination and SLA Sing On
Hardware assessment, purchasing and Installation
Good knowledge of network technologies, always ready to provide immediate support to minimize any problem that may arise in future
PROJECTS
Internal
Achieved
(Macrosoft
Pakistan)
Network Infrastructure Engineering
Evaluation, Proposing & Managing of Network Nodes in New Office with completely new infrastructure requirements for up to 200 Network nodes & PABX along with centralized Uninterrupted Power Supply (UPS). Virtualization Infrastructure Server (VIS)
Evaluation, Installation & Managing of VMware ESX Server for ADC, File Server, Antivirus Server, WSUS, SharePoint, MS SQL, Oracle & Application Services on VMware ESX Server
Helpdesk System
Evaluate and deployed OP Manage Engine Helpdesk Plus for internal users Evaluate and deployed JIRA Helpdesk for internal users Achieved
(Macrosoft
USA)
Network Infrastructure Engineering
Evaluation, Proposing & Managing of Network Nodes in Office with completely new infrastructure
Created Infrastructure in Datacenter & setup server from Head office to Datacenter Helpdesk System
Evaluate and deployed JIRA Help Desk System for Macrosoft (onshore & offshore).
File Sharing System
Evaluate and deployed OneCloud filesharing System for Macrosoft (onshore & offshore)
Muhammad Salman Shah ***********@*****.***
Infrastructure/Network Administrator Skype: msalmanshah22 LinkedIn: https://www.linkedin.com/in/msalmanshah22/ Cell: 973-***-**** Server Monitoring System
Evaluate and deployed Zabbix Server Monitoring System for Macrosoft (onshore & cloud )
Disaster and Recovery
Evaluate and deployed automatic disaster and recovery solution for Macrosoft
(onshore & offshore)
Git Server
Evaluate and deployed Bonobo Git Server for Macrosoft (onshore & offshore) QUALIFICATION / CERTIFICATION/DIPLOMA Awards:
Professional Awards:
Macrosoft’s Excellence award: two time I received excellence award of the Year for providing outstanding and trouble-free services to company users. Network / Server resources were managed for High availability and provided 99.99% uptime. Degree, Diploma and Certificate Institute
Bachelor of Computer Sciences Institute of Management Sciences (PakAims) Lahore, Pakistan Diploma in Telecommunication and
Networking (1 year)
Skill Development Council
Certificate of MS Windows Server
Infrastructure 2008 R2 (6 month)
Skill Development Council
Certificate of Completion (Azure) Microsoft Virtual Academy Certificate of Completion (Google Cloud) Google
CompTIA A+ Udemy
Certificate of MTA: Cloud Fundamentals
(Office365, OneDrive for Business,
SharePoint and Skype for Business)
Microsoft
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