MYLENE B. ODOÑO
Contact No.: +974********
Email Address: **********@*****.***
Objective:
To secure a challenging position that utilizes my years of experience, while allowing me the opportunity to grow professionally. I offer strong interpersonal skills to develop global customer solutions with though leadership and integrity, excellent interpersonal, oral and written communication and presentation skills, functioning well both independently and collaboratively with an outgoing personality. My goal is to become a valued asset.
EMPLOYMENT
March 2018-Present
Sino Resource Trading & Contracting WLL (Doha, Qatar) Sales Executive cum Receptionist
Ensure high levels of customer satisfaction through excellent sales service.
Sells products by establishing contact and developing relationships with prospects; recommending solutions.
Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options.
Answering queries from customers.
Response to all incoming email.
Prepare quotation and send to the client.
Follow up clients for the status of the quotation.
Prepare Pre – Qualifications Submittal
Developed new customer and projects and maintained the relationship with the old customer.
Familiar with various building materials.
Preparing Letter for Clients
Welcoming Guest in Professional way
Nov 2015 – December 2016
Kingstone Marketing, Inc. (Philippines)
Marketing Staff
Prepare and quality checking of mirrors, wall frames, picture frame to be distributed in the company store.
Received and review deliveries against the orders.
Knowledgeable in barcoding.
Prepare Delivery Receipt.
Answering phone calls.
Marketing company products and services to customers.
Ordering marketing materials.
Communicating directly with clients.
Assisting in developing sales materials.
Keeping the marketing database up-to-date by inputting new data, updating old records and performing cross checks
Providing administrative support to the marketing department.
Drafting responses to customer enquiries.
Sept 2014 – Nov 2015
Kingstone Marketing, Inc. (Philippines)
Sales Lady / Promodiser
Actively assists deals and attends to the need of customers.
Grant the request of the customers on getting new stocks, sizes, and other design of the product requested by the customers
Assure the products is properly fix and in the proper places.
Facing all customers with a smile
Lead customers through the payment process by assisting cashiers with discount information and markdowns
Suggest additional products in a bid to meet the company’s and self-sales targets
Provide information regarding prices and after sales services and ways in which the latter can be obtained.
Feb 2011 – July 2014
Philippine Electricity Market Corporation (Philippines) Admin Assistant
Responsible in the handling of company documents. Sort, review, screen and distribute incoming and outgoing mail.
Tabulates and posts data in record books.
Records, date stamps and distributes all incoming mail. Maintaining records, filing systems, and computer files
Compiles and maintain an up to date telephone directory of numbers and addresses.
Keeping time in and time out of employees
Handled phone calls and inquiries. Answer phones in a courteous manner. Record messages accurately.
Direct calls and respond to inquiries.
Assist in Procurement, prepare purchase orders and send copies to suppliers and to departments originating requests. Canvassed Purchase Requisition, email the suppliers for the request for quotation. Congregate all quotation for the preparation of canvass evaluation sheet and prepare P.O and fax approved P.O. to the supplier.
Interact with the suppliers on a day to day basis.
Receive and review deliveries against the orders.
Determine if inventory quantities are sufficient for needs, ordering more materials when necessary.
Prepare request for payments.
Operate office machines, such as photocopiers, scanner, facsimile machines, electric typewriter I’d laminating machine, I’d maker card and personal computers. June 2009 – Jan 2011
Samsung – Lenwon Air System Engineering (Philippines) Secretary / Document Control
Maintaining and tracking facility to enable documents to be updated easily.
Scanning in all relevant new documents.
Checking and dispatch documents are accurate.
Filing of all documents and drawings.
Responsible for maintaining hard copy information.
Issuing and distributing controlled copies of information.
Ensuring all documents is as up to date as possible within electronic filing systems.
Prepared and organized paperwork and other materials as needed for meetings, conferences, travel arrangements and expenses reports.
Maintained office scheduling and event calendars.
Set up and handled incoming mail and office filing systems.
Collected and coordinated the flow of internal and external information. June 2008 – May 2009
PEFTOK Integrated Services Incorporated (Philippines) Receptionist
Answer telephone, screen, and direct calls
Provide information to callers
Greet persons entering the organization
Direct persons to correct destination
Deal with queries from the public and customers
Ensure knowledge of staff movements in and out of the organization
Monitor visitor access and maintain security awareness
Provide general administrative and clerical support
Receive and sort mail and deliveries
Maintain appointment diary either manually or electronically
Organize conference and meeting room bookings
Co-ordinate meetings and organize catering
Monitor and maintain office equipment
Control inventory relevant to reception area
EDUCATION
Tertiary:
JOSE RIZAL UNIVESITY
80 Shaw Boulevard, Mandaluyong City
Hotel and Restaurant Management – Major in Cruise Mgt. June 2012 – March 2013
SYSTEMS TECHNOLOGY INSTITUTE
738 Shaw Blvd., Mandaluyong City
Diploma in Information and Technology
June 2006 – April 2008
Skills:
Excellent interpersonal skills
Fast Learner / Willing to learn
Computer skills including the spreadsheet, word processing programs, and email at a highly proficient level.
Time management skills
Strong sales and relationship building skills
Able to execute multiple tasks at one time.
Identifying sales opportunities.
Customer service
Correspondence handling
Spreadsheets & Data Entry
Records Management
Administrative Support
TRAINING / SEMINAR / WORKSHOP ATENTENDED
Document Controller Seminar – Icon Learning Center – Doha, Qatar - Jan 13, 2018
Information Security Management Systems an Awareness Seminar based on ISO 27001:2005 – 25 Feb. 2011
NSTP Strategic Management – STI College – Edsa Crossing – 17 October 2006
NSTP Seminar on Leadership – STI College Edsa Crossing – 14 September 2006
3rd National Seminar in Psychology – Polytechnic University of the Philippines – 02 September 2006
Telephone Etiquette – Philippine Electricity Market Corp. – 24 November 2005 PERSONAL DATA:
Age : 35 yrs. Old
Birthday : March 19, 1985
Gender : Female
Civil Status : Single
Religion : Roman Catholic