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Desktop Support Accounting

Germantown, MD
April 26, 2020

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PHONE# 240-***-**** /


Highly organized and detail-focused Full-Charge in Accounts payable and Bookkeeping with track record of accurately and efficiently supporting overall accounting activities. Complete bank reconciliations; create invoices and collect on overdue accounts. Research and resolve billing and collections disputes. Researched account transactions to identify and resolve discrepancies. Accurately posted transactions utilizing proprietary data system. At least every week 25 to 30 traveler’s invoice needs to verify before applying the payment.

Excellent technology skills; proficient with MS Office (Word, Excel, Access, Outlook, PowerPoint), Microsoft office in Accounting, QuickBooks, Deltek & Microsoft Dynamics.


• I hired to handle all the bookkeeping/accounting, such as accounts payable, verifying amount,

Posting invoices, reconciling bank accounts.

• Preparing 1099 Payroll and Direct Deposit entries, I will verify the time sheets entry, project

Code, job task number, invoice amount and payment information.

• I will check the credit and debit transaction for each general ledger entry so the balance can be

recorded correctly. Prepare general ledger entries by maintaining records and files for

Reconciling accounts.

• I will create the vendor card, enter the purchase invoice, review the Job code, verify the

Payments for each travel Vouchers and advances amounts for PEO Weekly.

• Reconciling General Ledger transactions using Microsoft Excel sheet to check the balance sheet


• Assisting with Accounts Receivables - reconciliation with bank accounts research and resolve

account discrepancies, investigates questionable data as assigned.

• Assisting with maintaining check register and updated the vendor payment in Microsoft


• I will assisting with expense tracking by each invoice payment and reconciliation and

Outstanding by Agency for Resources.

• Completes payments and controls expenses by receiving, processing, verifying, and reconciling invoices. Maintains accounting Ledgers by verifying and posting account transactions.


• Analyzing project objectives to understand the scope of the developed products or systems

• Evaluating performance, efficiency and security levels of software products

• Outlining quality parameters after consultation with clients and developers

• Translating results in terms of metrics and making comparisons with the expected figures

• Submitting final draft of test reports with the project leader and awaiting their feedback

• Carrying out unit testing and automation testing for the system


• Supported senior testers in conducting QA and QC tests and in observing the results

• Monitored performance of products and documented results of testing process

• Participated in discussions and gave opinions about the product's performance

• Ensured accuracy and completeness in the test reports

• Tested web applications for broken links, URLs, stress test and performance test

• Developed strategies for tests and planning steps to be taken for performing tests

Westat (A Social Science Research Company): July 2015 – 2016

• Role: Data Collector (part time)

• Responsibilities: My role of duties is to interview persons by telephone for the purpose of the study and ask specific Questions, record answers in the Software called Voxco and CATI on the computer. Meet with Supervisor daily to submit the completed assignments, discuss progress, and review the data obtained from interview for completeness and accuracy. I had to be prepared, sensitive and patient along with following all other professional interviewing techniques and rules of conduct.

Volunteer Experiences: (Years 2012 - 2014)

• USA Science Fair - Was in charge of coordinating activities for other volunteers, distributing

Program information and associated literature to visitors, tracking the movement, usage and

Safe-keeping of Science Fair equipment.

• Gaithersburg Book Fair -Helped the author to set up the bookstand at their assigned booths.

Operated cash register and helped with selling of books.

• Astronomy Night at National Mall - Helped Astronomers and Professors with setting up

their equipment. Distributing literature and guiding visitors. Collected survey feedback from


• Vibha Charity - Conducted Spelling contests and entered the data into Microsoft Excel sheet.

Operated the cash register at the food stand.

Parkland Magnet Middle School, MD - School Years (2013-2015):

I helped the Milestone project for the 7th grade Students on January 2014 in Ms. Sandell Class. Each

Students individually conference with their Project paper to make sure everything they written to

be checked. I volunteered with the 6th grade students in the Outdoor Educational Program on

October 2015 with Ms. Hood.

Dr. Sally K Ride Elementary School, MD – School Years (2011-2015):

Volunteered to help with administrative work that involved filing student records. Prepared and

filed practice test papers for fifth graders. Graded test papers. Helped the homeroom teachers, in

Scheduling and arranging parent teacher meetings, identifying good performing students for

recognition during weekly town hall meetings. Operated Cash register at Sally K. Ride Book Fair.

Helped the School Staff to coordinate Picture Day activities, by minding the schedules for each class

and managing students during the picture-taking event. Helped School staff with basic

trouble shooting of their work computers.

Ritchie Park Elementary School, MD – School Years (2008 and 2011):

Volunteered to help with administrative work that involved filing student records. Worked with the

Kids by helping to do the math problem by using the PowerPoint, conducting class tests and grading test results.

Organization: Hindustan Corporation Inc., (2000)

Role: Junior Functional / Manual Tester

Team: 10+


• Assisted senior staff in designing and developing Functional testing procedures

• Performed scripting for testing manually

• Drafted and updated test plans for review to senior for functional testing

• Gathered testing data and performed peer review and analysis of the same

• Prepared data in support full Functional testing life cycle (Unit, Smoke, Integration, and User

Acceptance and Regression testing)

• Tested support activities as required under the instructions of senior Functional testers

Involved in development of system test plan using business and functional requirements

documents and testing tool

• Worked with various checks points (GUI checkpoints, Database checkpoints, Text checkpoints

and Bitmap checkpoints) to perform Regression testing.

• Prepare reports and test results after each release cycle for management and further test


Organization: Ramco System Limited (1999)

Role: Help Desktop Support

Team: 5+


• Installing, upgrading, migrating and deploying Windows, Configuring hardware and

Applications, network connectivity, access to resources

• Monitoring and maintaining systems that run Windows, Identifying cause and resolving

Desktop application and networking issues

• Managing and maintaining systems and supporting mobile users that run Windows client,

Identifying cause of and resolving security issues

• Respond to requests for technical assistance in person, via phone, electronically

• Manage Software Licenses, Installations, and Documentation

• Determine team training needs and oversee team development plan

• Manage accuracy and timeliness of resource time reporting

• Track asset inventory, warranty and license information and update the asset management


• Receive and respond to IT support requests in a timely manner; following set procedures for

Logging, reporting, and monitoring the desktop environment set.

Bachelor of Science(B.Sc. Mathematics) June 1997 Govt. Arts College for Women

, Pudukkottai, Tamil Nadu, India.

Master of Science (Operation Research & Computer Application) June 1999- Unfinished two Papers REC, Tiruchirappalli, Tamil Nadu, India.

ISTQB Certified Tester Foundation Level May 2017 British Computer Society (BCS)-

Associate Member in BCS

Accounting Fundamentals Certificate #11455897 Corporate Finance Institute April 2018

Trained as QA/Software tester October 2016 Minds Mapping Consulting

Trained as Enterprise Desktop Support Technician October 2011 Montgomery College,

Information Technology Institute, Rockville, MD

Presently working at OST Inc., VA.

I am a Green Card Holder.

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