Executive Assistant / Project Management / Client Relations

Elizabeth Panepinto

**** ****** *** ● Charlotte, North Carolina 28269 ● Phone: 704-***-**** ● E-mail: ***.*********@*****.*** Objective

A full-time position as an executive assistant or office manager at a well-established corporation which will provide growth potential. I would also welcome the opportunity to further utilize my leadership and organizational skill set including working virtually across time zones and locations to bring teams together. Skills

• Strong client interactive, analytical, organizational and communication skills

• Extensive skills in multiple phone and virtual meeting platforms

• Excellent interpersonal skills, phone manner, and office etiquette

• Proactive troubleshooting and problem-solving skills

• Software: MS Word, Excel, Outlook, Teams Platform and Virtual Meetings, Power Point, Mac Pages and Numbers, Adobe Acrobat, Bluebeam Revu, Skype for Business (phone, virtual meetings, etc…), GoToMeeting, Zoom, 8x8 Phone, Jive Phone, Google Calendar, Calendly Calendar, QuickBooks, Multiple CRMs and Online Vaults Experience

July 2019 – April 2020

Executive Assistant to the Co-Managing Directors of Gensler Charlotte (Architectural and Design Firm) – Charlotte, NC Executive Assistant: July 2019 – Present

• Managed Client and Personnel Scheduling for both Co-Managing Directors

• Client Relations and Communication

• Created Meeting Agendas and Meeting Notes

• Extensive Document Reviews

• Create and Maintain Corporate Organization Charts

• Extensive Travel Arrangements with accompanying Agendas

• Co-Administrator and Event Coordinator for Gensler’s Global Client Relationships Community à Included Extensive Firmwide Meetings, Agendas and Calendar Scheduling for the Global CR Community

• Event Coordinator

à Facilitator for Board of Directors and Management Committee Events consisting of 125 Attendees à Facilitated the Client Relationships Community Events

• Initiated and Established Corporate Rates with Uptown Hotels March 2016 – July 2019

Executive Assistant and Director of Client Operations at Quartermaster Financial & Tax Management - Charlotte, NC Director of Client Operations: February 2019 – July 2019

• Extensive Team and Project Management including Change-Over of Financial Custodians and CRM platform.

• Created and Processed Annuity, Life, and Managed Money Online Applications with Financial Institutions Executive Assistant: March 2016 – January 2019

• Extensive Project Management including Creation of Client Office Integration Workflows, Staff Training for Office CRM Software, Office Operations and Creation of Office Systems, Structures, Protocols, SOPs and Workflows

• Handled Client Relations and Communications including Scheduling and Calendar Management

• Facilitated Change-Over of web-based Phone Services Page 2

Additional Prior Experience

Executive Assistant to Lead Pastor at Cathedral Church – Beaumont, TX, years 2011-2016 Office Manager, Tokarski Millemann Architects, LLC – Brick, NJ, years 2005-2010 Administrative Assistant, Ocean Renal Associates (Medical Practice) – Brick, NJ, years 2002-2005 Education

Brookdale College, New Jersey — Certification, 2009 Ocean County Community College, New Jersey — Certification, 2006 Word Of Life Bible School, Uppsala, Sweden, 2002

South Ridge Christian Academy, Indiana — HS Diploma, 2000

---References Available Upon Request---

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