Objective

To work in a challenging environment where I can use all the knowledge I possess and where I get a chance to learn and acquire new skills and to prove that I am an indefatigable person.

Education

Bachelor of Engineering (B.E) in Computer Science and Engineering from Anna University, India.

Professional Certifications

Microsoft Certified Solutions Experts(MCSE) - Productivity

Microsoft Certified Solutions Associates(MCSA) - Windows Server 2012

Microsoft Certified Technology Specialist (MCTS) - Microsoft Exchange Server 2010 Configuring.

Microsoft Certified Solutions Associates(MCSA) - Windows Server 2008 Administrator

Microsoft Certified professional(MCP)

Microsoft certified IT professional (MCITP) -Windows Server 2008 Administrator.

Microsoft Certified Technology Specialist (MCTS) -Windows Server 2008 Active Directory, Configuring.

Microsoft Certified Technology Specialist (MCTS) - Windows Server 2008 Network Infrastructure, Configuring

Cisco Certified Network Associate(CCNA)

Education

Bachelor of Engineering (B.E) in Computer Science and Engineering from Anna University, India.

Professional Training

Configuring, Managing and Troubleshooting Microsoft Exchange Server 2010, RJP

Core Solutions of Microsoft Exchange Server 2013,New Horizon

WorkshopPlus – Exchange Server2019:Migration from Previous Exchange Versions, Microsoft Arabia

WorkshopPlus - Migration to Exchange Server 2016, Microsoft Arabia

WorkshopPlus - Exchange High Availabilty 2016, Microsoft Arabia

WorkshopPlus - Securing Windows Active Directory, Microsoft Arabia

Enabling and Managing Office 365, Spectrum Trainings FZ LLC

Implementing Microsoft Azure Infrastructure Solutions, RJP

Securing Email with Cisco Email Security Appliance(SESA), Cisco

HP Virtual Connect,Hewlett Packard

Project involvement

Email Gateway Migration

Implementation of Dual Factor authentication for OWA

Major migration of DATA Center with complete infrastructure while include AD, Exchange,Email Gateway,Lync

MINDLINK chat enabled collaboration for Mobile,Desktop and Tablets

DHCP server migration from windows to Infoblox

Exchange 2010 to 2016 Migration

AD 2008 to AD 2016

MEG to Cisco ESA Migration

Professional Experience

Riyad Bank 05.05.2013-Present

Kingdom Of Saudi Arabia

Systems Administrator(Active Directory&Messaaging)

Experience and Expertise:

Designing&Deploying Microsoft Exchange Server 2016

Designing&Deploying Cisco email Security Appliance&Cisco Content Security Management Appliance

Handling the overall Messaging infrastructure environment, server upgrades and performance monitoring / Optimization

Implemented a disaster recovery solution using Database Availability Groups (DAGs) for site resiliency and high availability

Fully responsible for Capacity and Problem Management for Active Directory&Messaging environment at Riyad Bank

Coordinated with technical team members in project implementation and critical outage problems

Supported technical team members in management of integration projects for critical enterprise applications

Create and maintain appropriate documentation on the Messaging & AD environment

Leads application software upgrades, security patches and planned maintenance of the corporate Messaging & AD environment

Manage root cause analysis and problem resolution for Active Directory & Messaging environments

Maintains the Group Policy infrastructure based on the policies and guidelines provided

Assist in management and support of internal DNS systems. Assist in management and support of internal DHCP architecture and scoping

Experienced in Planning and Implementation of Datacenter Migration projects

Administering and Managing of Cisco ESA&SMA

Implemented clustering on Cisco ESA to manage globally while complying with local policies and configuration

Implemented a disaster recovery solution for Cisco SMA high availability

Create and Manage mail and mail flow policy on Cisco ESA

Create message filter,content filters and DLP policy on Cisco ESA

Implemented SPF,DKIM and DMARC

manage and control on Spam filtering, policy based filtering, AV scanning,DLP rule, not allowing email server as blacklisted in global spam DBs

implement and Force TLS encryption with other banks and government organization for secure email communication

Troubleshooting & Administration of Mail Routing / Mail Flow

Actively involved in the stabilization phase of the environment after the Datacenter Migration

Following ITIL process (Incident management, Change management, Problem management, Performance management and Capacity management.

Planning and executing the Disaster Recovery plan for Riyadbank by conducting the DR / Contingency test

installation, configuration and administration of BlackBerry Enterprise & BlackBerry Administration (BES & BAS) Servers.

Fixing the vulnerabilities on the PCI and Non PCI environment for the PCI auditing purpose

Performing critical changes and performance tuning on messaging and AD servers

Monitoring Queues on all exchange Server & Email gateway, configured alerts

Provide tier 3 troubleshooting support of Messaging and AD issues; investigate user escalation calls, finding optimum solutions for users

Micro Clinic Pvt. Ltd 04.07.2011 – 06.11.2012

India

System Administrator

Experience and Expertise:

Administering windows server 2008 and Exchange Server 2010 services

Configuring Storage limits, Mailbox permissions, Delivery restrictions, Sharing Mailboxes, Public Folders, Calendars, and Contacts etc

Managing Profiles, Distribution & Security Groups

configuring and troubleshooting AD DS, DHCP,DNS services and Replication Issues

Configuring, Managing and troubleshooting Group Policy Objects

Blue Horse 15.11.2009 – 02.05.2011

Abu Dhabi, U.A.E

System Administrator

Experience and Expertise:

Installation, configure and administrating windows 2008/2003 server

Administering, troubleshooting and monitoring Exchange2003 servers

Administrating Active Directory, including account creation and group policy

Complete Administration of File Server (Giving permissions to Shares/Folder/Files)

Client Network Services(I)Pvt Ltd 16.08.2007 - 30.09.2009

India

Desktop Support

Job Profile And Responsibilities

Installation, troubleshooting and maintenance of desktops/ laptops. Hands on troubleshooting of WINDOWS XP/VISTA, Outlook environment.

Managing user access and assign user right to object and sharing of network resources.

Areas Of Expertise

Server administration Exchange 2010/2013/2016/2019 Active Directory, DNS, DHCP

Cisco ESA,SMA DAG,DR,SECURITY ISA2006/TMG2010,GroupPolicy

Certificate Services Mindlink, Ironmail Mcafee E-Mail Gateway

OWA,OAB,ACTIVESYNC CAS,HT,MXB,UM,EDGE Azure, Ms Lync2010,O365

Technical Skills

Backup : Symantec/Veritas Netbackup

Server Operating System : Windows server 2003/2008/2012/2016

Messaging Security : Ironmail, MEG,Groupshield,FireEye,Proofpoint,CiscoESA

Messaging System : Exchange Server 2003/2010/2013/2016/2019,Lync 2010

Directory Services : Active Directory -2003/2008/2012/2016

Virtual Infrastructure : Hyper-V

Systems Hardware : HP, IBM

Storage Hardware : NetApp,EMC

Ticketing software : BMC Remedy

Packet analyzer : Wireshark, Fiddler

Passport Details

Passport no : R8231158

Date of Expiry : 29/10/2027

Iqama : Transferable

Personal Details

Name : Mohammed Ibrahim K.M.

Father’s Name : Mohamed Iqbal K.A.

Sex : Male

Religion : Islam

Nationality : Indian

Date of Birth : 16. 03. 1986

Marital Status : Married

Languages Known : English, Tamil, Malayalam

Place:Riyadh (Mohammed Ibrahim)

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