Teacher Customer Service
Resume:
ZaTongaria McGee
adcxdn@r.postjobfree.com
Baton Rouge, La 70811
Objective
To obtain a position that enhances professional growth and quality within a business setting. Skills
General office and management skills while providing exceptional customer service with fluent microsoft office and cash handling abilities
Experience
Jackson Hewitt/Tax Preparer 12/2018-04/2019 Baton Rouge, LA
● Professionally prepare taxes with quality and company values
● Schedule appointments, advertise and market seasonal promotions and products EBR Head Start/Teacher Aide 09/2016-11/2016 Baton Rouge, LA
● Assist lead Teacher with lesson plans and classroom activities
● Interact and observe students in a safe learning environment The Home Depot/Cashier 10/2014-04/2015 Houston, TX
● Offer secure identity protection during accurate cash/card handling at purchase
● Promptly assist customers as needed with search for items, products and returns General Dynamics/Service Agent 09/2013-05/2014 Houston, TX
● Manage files and maintain a queue of high volume calls in team setting
● Promote plans to qualifying clients that's affordable and beneficial Academy/Customer E-Service Rep 11/2012-01/2013 Houston, TX
● Perform online troubleshooting in a call center setting with light data entry
● Resolve complaints, approve refunds, create exchanges and adjustments
● Place orders, record documents, price quotes and shipping information Crockett School District/Teacher Assistant 11/2009-05/2011 Crockett, TX
● Effectively supervise, mentor and tutor students in an educational environment
● Implement leadership skills while enforcing policies/rules that govern students Education
Houston Community College 01/2013-05/2013 Houston, TX
● Bank Teller Certification
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