Senior Software QA Engineer

*** ****** ******, *********, ********** *****

TEL: 650-***-**** EMAIL: adcx61@r.postjobfree.com

BRIAN PECK www.linkedin.com/in/brian--peck

SENIOR-LEVEL QUALITY ASSURANCE ENGINEER

Technically sophisticated engineering professional with 15+ years’ experience and a solid history of effective innovation, integration and testing of multiple technologies.

PROFESSIONAL EXPERIENCE

HERMES PRESS, SUNNYVALE, CA

SPECIAL PROJECTS EDITOR (2006 - PRESENT)

Review and evaluate book proposals to determine future projects Oversee projects from acquisition to publication; work with writers, artists, copyright holders and editors to finalize books, and coordinate production schedules with vendors Design books for art, science fiction, and pop culture publications APEX AT APPLE INC., SUNNYVALE, CA

QUALITY ASSURANCE ENGINEER FOR APPLECARE FIELD SERVICE DIAGNOSTICS (2017 - 2018) Led the planning and implementation of validation testing for released diagnostic tools utilizing new and legacy Mac/iOS hardware

Evaluated existing processes to identify improvement opportunities; proposed new processes for end-to-end test planning in TSTT and integration of RAFT automation Implemented Mac Diagnostics testing improvements for enterprise wide-network environment APPLE INC., CUPERTINO, CA

Earned two promotions following highly successful tenures to oversee Quality Assurance operations for special projects while leading teams and providing direction and mentoring to junior staff members SENIOR QUALITY ASSURANCE ENGINEER FOR SPECIAL PROJECTS (2011 - 2016) Managed local and remote teams in acceptance testing of bundled macOS on new hardware and software/firmware update releases to support increased functionality Collaborated with AppleCare, Apple’s external technical support department, on validating new replacement hardware components for release in Mac systems for customers Achieved 30% efficiency increase in macOS bundle testing processes by incorporating RAFT automation LEAD QUALITY ASSURANCE ENGINEER FOR SOFTWARE AND HARDWARE PROJECTS (2007 - 2011) Supervised 3-5 member engineering team responsible for validation testing of macOS releases and updates to ensure optimal performance of supported software Replicated complex end-user scenarios via peripherals, Apple and third party software to continuously enhance usability

Designed, implemented, and executed project plan to integrate Human Interface Device and Display projects with third party software

QUALITY ASSURANCE ENGINEER (2000 - 2007)

Completed validation testing of new and legacy third party applications to establish seamless integration into the next generation operation system (OS X) and hardware platform (Intel) Certified releases of Bootcamp (Windows running on Mac hardware) and Windows virtualization software (Parallels and VMware) to ensure proper functionality

Performed audio and video testing utilizing iTunes and OS X streaming on the initial AppleTV hardware release to verify all defects were corrected

BRIAN PECK

AREAS OF EXPERTISE

• Broad knowledge of and success in an engineering environment, to include full software development life cycle

(Agile, SCRUM, Black/Grey Box) project management

• Demonstrated success in developing, executing, monitoring, and reporting of test plans

• Skilled manager able to lead multiple teams on simultaneous projects with a track record of effectively meeting target completion of all deliverables

• Outstanding interpersonal and communication strengths leveraged to train users, troubleshoot system issues, and ensure total client satisfaction

TECHNICAL PROFICIENCIES

Platforms: iOS, macOS, UNIX, Windows

Hardware: Mac Desktops/Portables (17 years), AppleTV, iPhone, iPad (3 years) Tools/Automation: CLI, CharlesProxy, Git/Github, Python, RAFT, Shell scripting, Xcode Software: Adobe Creative Suite, Excel, Keynote, Numbers, OmniGraffle, Quark Desktop Publishing: Printing Technologies, Raster Graphics, Vector EDUCATION

Associate of Arts, Graphic Design

Foothill College, Los Altos, CA

REFERENCES

Dan Herman - Publisher at Hermes Press adcx61@r.postjobfree.com Scott Doenges - Field Diagnostics QA Manager at Apple adcx61@r.postjobfree.com JD Yohner - OS X Release Engineering Project Manager at Apple adcx61@r.postjobfree.com David Southwick - Mobile Devices Systems QA Manager at Apple adcx61@r.postjobfree.com Adrian Keith - Localization QA Manager at Apple Inc adcx61@r.postjobfree.com

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