Pharmacist with great knowledge and a strong focus in delivering top-quality customer service.
March - October 2018 PHARMACIST IN CHARGE – Dollar Value Pharmacy
+Continuing the work I did at CVS but in Dollar Value Pharmacy.
+Continuing to bring excellent customer service.
2000 - 2017 PHARMACIST IN CHARGE – Eckerd/CVS
+Communicated with patients to inform them of drug effects and interactions
+Prepared contracts and invoices for CVS.
+Pushed sales goals and increased script count by winning over patients with interpersonal communication and building a loyal base.
+Better equipped patients for seasonal illnesses and protected them from diseases by providing vaccinations.
+Provided exceptional and efficient customer services to patients and went the extra mile to help ensure they got the proper care and treatment.
+Translated for Arabic speakers to better inform them of drugs as well as general store guidance so they can have a better shopping experience.
+Trained new technicians on the company policies and procedures as well as the core values, daily.
+Managed customer flow and made sales while handling the drive-thru, the in-store patients, and took phone calls from both doctors and other patients.
+ Maintained records of all transactions of the pharmacy necessary to ensure accurate control over and accountability for all drugs as required by applicable state and federal laws, rules, and regulations.
+Ensured legal operation of the pharmacy, including meeting all inspection and other requirements of state and federal laws, rules, and regulations governing pharmacy operations.
+Filled prescriptions for pharmaceutical preparations and devices for patients at company store.
+Maintained accurate and detailed records of all prescription transactions, and submits appropriate claims for third-party reimbursement;
+Consulted with physicians and nurses regarding pharmaceutical questions.
+Advises physicians on formulary medications and cost-effective and innovative therapies.
+Answered pharmaceutical questions from patients and staff.
+Monitored storage, distribution, and use of pharmaceuticals.
+Provided functional supervision to professional, paraprofessional, and support staff in their respective pharmacy, including training, assigning duties, and providing input for performance evaluations.
+Documented and reported medication errors to direct supervisor.
Graduated 2019 BACHELORS OF CHEMISTY AND PHARMCEUTICAL SCIENCE –
University of Damascus
+Major in Pharmacy
+Point of Sales
+Inventory Control and Processing
+Bilingual Communication (Arabic)
+Adapt to Fast-Paced Environments and Situations