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Roswell, GA
adcwz3@r.postjobfree.com
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I am a highly knowledgeable, results-oriented and performance-driven Freight forwarding and Logistics professional with successful experience in positions of increasing responsibility and duties. Adept at developing and analyzing logistics strategies and servicing customers for revenue growth and overall satisfaction. Able to prepare and work with clients to determine needs & address issues. Outstanding verbal and written communication skills with over 5 years of experience within the Cargo shipping industry.
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04/2010
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Psychology • Ekpoma
GPA of 3.34 US equivalent
Won the HOD honors award for best graduating student. Volunteered and served in different leadership capacity S
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Customer service Excel
Microsoft office Scheduling
Management Sales
Multi-tasking Goal and result-oriented
Team Management
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01/2013 - 05/2015
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Cargo Operations Agent • Ikeja, Lagos
Coordinated and monitored supply chain operations
Ensured that premises, assets and communication ways are used effectively Effectively utilized logistics IT to optimize procedures Hired and coordinated logistics staff (e.g. truck drivers) according to availabilities and requirements
Supervised orders and arranged stocking of raw materials and equipment to ensure they met needs
Communicated with suppliers, retailers, customers, etc. to achieve profitable deals and mutual satisfaction
Planned and tracked the shipment of final products according to customer requirements Keep logs and records of warehouse stock, executed orders, etc. Prepared accurate reports for upper management
06/2015 - 03/2018
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Freight Forwarding Manager (Import/Export) • Ikeja, Lagos Investigated and designed plans that provided the most appropriate route for a shipment, taking account of the perishable or hazardous nature of the goods, cost, transit time and security
Successfully arranged appropriate packing, taking account of climate, terrain, weight, nature of goods and cost, and the delivery and warehousing of goods at their final destination Negotiated contracts, transportation and handling costs that increased company profit, sales and customers satisfaction
Obtained, checked and prepared documentation to meet customs and insurance requirements, packing specifications, and compliance with overseas countries’ regulations and fiscal regimes
Frequently Liaised with third parties to move goods (by air or sea) in accordance with customer requirements
Arranged insurance and assisted the clients in the event of a claim Arranged payment of freight and other charges or collection of payment on behalf of the clients.
Co-ordinated e-commerce, internet technology, and satellite systems to enable real-time tracking of goods
Maintained communication and control through all phases of the journey, including the production of management reports and statistical and unit cost analysis Acted as a consultant in customs matters
04/2018 - Present
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Cargo Operations Manager • Austell, Georgia
Determine method of shipment, and prepare bills of lading, invoices, and other shipping documents.
Check import/export documentation to determine cargo contents, and classify goods into different fee or tariff groups, using a tariff coding system. Contact vendors and/or claims adjustment departments in order to resolve problems with shipments.
Direct delivery trucks to shipping doors or designated marshaling areas, and help load and unload goods safely.
Direct or participate in cargo loading in order to ensure completeness of load and even distribution of weight.
Enter shipping information into a computer by hand or by using a hand-held scanner that reads bar codes on goods.
Estimate freight or postal rates, and record shipment costs and weights. Negotiate and arrange transport of goods with shipping or freight companies. Notify consignees, passengers, or customers of the arrival of freight or baggage, and arrange for delivery.
Coordinate and facilitate all shipping activities in a timely and orderly manner. L
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English