Engineer Vmware

Kapot (Sammy) Biswas

Email: ***********@*****.*** Cell: 646-***-****

EXPERIENCE

**/****- **/**** ***, Remote Sr. System Engineer

Upgrading ESX Host from 6.5 to 7.0

Installing 300+ VDI system IN Prod and Development Environment

Cloning 2012-2016 Windows server from Old data center to the New data center

Creating new build 2012 & 2016 server within house Gold script

Migrating existing windows 2008 server to new build 2012 and or 2016 depending on the application requirement

Creating Documentation for all new server builds for the data center

Installing in house application (McAfee, Carbon Black…..) over 250 server

Patching over 300 server that was not able to connect to the WSUS Serer.

Supporting and troubleshooting with Magenic Team as they were working on server Performance

10/2018- 06/2019 Dell, Austin, TX IT Infrastructure Engineer, IT Architecture

Upgrade Cisco UCS Firmware and Blades

Using Cisco UCS Manager to deploy new servers profile in remote locations

Working with cisco and dell support to determine the root cause of error and failures

VMware vSphere 6.5 – provide Design, Install, Configure and Management services.

Upgrade VMware v center and VMware esxi 5.5 to 6.5 and managing VMware vSphere 5.1, 5.5 and 6 and 6.5 for dev and production environment Provide support through system notifications response, offshore team notifications and the incident ticketing system.

Migrating windows 2008 servers to 2012 and 2016 depending on the application need.

Provide comprehensive infrastructure services, migration, disaster recovery, high-availability, Virtualization and hosting managed services.

Work closely with Storage, network, and operations teams to ensure predictable and reliable delivery services to the application teams.

worked with Project Managers to ensure projects are in scope and executed successfully

Work closely with solution Architects to identify new tools and approaches for projects

work with application developers as a technical subject matter expert for vMware

03/2018- 01/2019 Realogy, Madison, NJ Sr. System Engineer

•Designed and Implemented solutions based on VMware Infrastructure, X, VMAX, Cisco UCS, HP Blades/Rack Servers, Dell Rack Servers.

•VMware vSphere 6.5 – Design, Install, Configure and Manage.

•Deployed, supported large server farms based on VMware ESXi, Linux, and Windows OS

•Cisco UCS Design, Install, Configure and Troubleshoot

•Manage the data center by ensuring it is organized, clean and secure. Coordinate environmental equipment maintenance with facilities and external vendors, coordinate changes made to the data center with other engineering teams as needed and maintain an inventory of the equipment.

•Provide Incident support by responding to incidents via system notifications, notifications from the offshore support team and the incident ticketing system

•Provide support to management by taking ownership of repeating incidents, researching root cause and resolving problem.

•Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.

•working with Commvault back system to trouble backup issues and restore for any lost files and folder

•Install new / rebuild existing servers and configure hardware, services, settings, directories, storage in VMWare, Azure and AWS

•Install and configure Microsoft clusters on physical machines, virtual

•On call 24*7 for any emergency that arise.

•Upgrade Cisco UCS Firmware and Blades from Gen 2 to Gen5

•Upgrade VMware v center and VMware esxi 5.5 to 6.5 and managing VMware vSphere 5.1, 5.5 and 6 and 6.5 for dev and production environment.

•Creating new server and database instance in AWS create vpc put the database and the server in the new vpc subnet deploy war and jar file for application set the load balancer public IP in route 53.

•Leading team of 4 off shore team to keep SLA and operations work to be completed with a timely manner.

•Updating file server from server 2008 to 2012 using robo copy

•Work with the storage team and the network team to come up with a new solution that will meet the need for the proper upgrade solution for infrastructure hardware upgrade.

•Ensure user satisfaction by providing technical assistance and user communication

•Assist and coordinate escalation of critical issues to appropriate personnel

08/2011 – 03/2018 Celgene Corporation, Summit, NJ Sr Data Center Systems Engineer/Systems Administrator

Hardware installations and deployment of over 250 virtual and physical IBM servers per year (HS21, HS22, HS23, HX5, x3250, x3550, x3650, x3850, Blade Center Chassis, Cisco UCS) Windows 2012, Windows 2008, Windows 2003, Microsoft Cluster Services, VMware installation Roles and Responsibilities.

Responsible for capacity planning, installing servers, network hardware and cables into the Data Centers.

Oversee all facility maintenance and physical security for the production and development data centers.

Coordinated and maintain all hardware maintenances for all the servers in the New Jersey data center and remote sites.

Coordinate the development and execution of Work Practices and Standard Operating Procedures according to FDA regulations with the Quality and Validation departments.

Interacting with all Celgene preferred vendors to negotiate proper quotes to satisfy not only the business standards but also procurement.

Ensure service levels are clearly communicated, understood, and performed by on-site staff.

Assist and work directly with all Project Managers to negotiate vendor specification so that they can be aligned to Celgene standards and procedures accordingly to FDA best work practices.

Work with senior management to procure, track and expedite all new pending projects for IT Global Operation Services.

Responsible for coordinating and implementing all new server builds, rack / stack with the Data Center lead to facilitate the appropriate physical location for all new builds.

Installing and configuring VMware VCenter Server 5.5

Create VMs on ESX hosts for installing, configuring and managing guest operating systems such as Windows server 2003, Windows 2008, Windows 2012

Administered a Windows 2008-based Active Directory network including establishing Group Policy Objects, Windows Update Services and the supporting DNS and DHCP infrastructure

Maintaining servers and users in Active Directory OU structure and keeping an inventory for all hardware necessary for Infrastructure standby, upgrade, storage emergencies.

Working with Operations to resolve day-to-day open ticket items within the production environment.

Implement new disaster recovery/business continuity system for clients to align with immediate recovery time objectives via virtualization of failed hardware/servers.

Managed the successful deployment of Microsoft Systems Management Services throughout the corporate network to facilitate hardware and software inventories, applications deployment and remote assistance

Ensure that systems, processes and methodologies as specified are followed to ensure effective monitoring, control and support of service delivery, with particular regard to regulatory compliance.

Installed electrical and mechanical systems in the data center environment including transformers, UPS systems, and PDU units.

Installed operated and maintained multiple platforms, 240 Physical 650 Virtual servers with 24/7 service, ensuring 100% uptime to promote company productivity and efficiency. Met all internal customer demands quickly, identifying and repairing facilities' problems with quality service delivery (maintained a 95% clarity case close rate).

Part of a team of 3 Planned and Managed the relocation of all the Production and Validation servers to the new Data Center. Provided all the cabinet and cable layouts for all the new server and servers racks in the new Data Center.

Manages all IT functions; deployment, break fix and move/add/change for servers, network equipment and storage devices.

Responsible for negotiating vendor’s hardware and software maintenance agreements.

Participated in the planning and relocation of new Company Acquisitions involving the servers and network infrastructure equipment to our onsite Data Center.

07/2007- 03/2018 Stele Corp, Whippany, NJ Sr. System Engineer

Mentored Infrastructure team on best practices, setting up the Office 365 Portal, and working to resolve issues during the pilot

Exchange/Office 365 Admin duties

See customers through all phases of project (Planning/Project Management/Deployment/Maintenance/Support)

Exchange/IMPA to Office 365 Migration Specialist

Manage server upgrades, integration, rebuild and other projects as required (Lenovo x86, HP ProLiant, Lenovo/ HP/Blade Servers,)

Oversaw 16 Contractor for (192) user relocation; completed user relocation prior to lease expirations to avoid extra expenditures / stay within budget

Work with various medical clinic to update the environment for the new EMR system

Working with HP and IBM to facilitate all new Hardware implementation

Was responsible for implementation of both front and back office

Work with various doctors to come up with IT budget to meet the business needs

Internal/Project Based Consulting – various companies

Manage end-to-end aspects of all network implementation projects for a diverse client base. Implement technology systems and provide network, server and end-user support.

Act as virtual CIO and account manager to help plan, budget and coordinate technology implementations to ensure maximum ROI for clients in the financial services, legal and construction trades industries.

Build service relationships with internal customers and internal/external service providers and stakeholders.

Responsible for team of three for day to day operations and assignee projects.

Work with different vendor to manage deferent project as a lead engineer

Work with EVP to maintain the current Data Center and infrastructure cost

Responsible for deploying all new infrastructure and equipment.

Configure IBM HS20/HS21 Blades in IBM Blade center for clients.

Created and modified user accounts and computer accounts in the appropriate OU by using the Active Directory Users and Computers MMC snap-in to comply with company GPO rules

Designing and Installation of APC ISX Infrastructure for clients

Project management for APC ISX Infrastructure for clients

Working with clients decides appropriate requirements to design appropriate solutions.

Maintenance of multiple Windows 2008 platforms located at remote sites.

Configure and delegate permission of home folder and mailbox to terminated user’s Manager.

Created Shared Mailbox and Security Group for shared mailbox in order to assigned NTFS permission to access Shared Mailbox.

Troubleshoot any issues related to office 365 and Active Directory.

Created new file Servers for Windows2003/2008 / 2012

Running day-to-day operations for Move/Add/Changes, all forms of administration

Implemented, maintained and monitor server backups using Sonicwall CDP.

Created documentation for all activities and Manuals for day-day operations.

Involved in administration of Exchange2000/2003/2007 servers for the organization

Conducted requirements gathering, design, layout, architecture planning and project development for all local technology initiatives

Responsible for coordinating with the client and the specified vendors for configuration and design of the infrastructure platforms as specified by the projected project deliverable timelines.

Communicate and interface between IT and the BU for scheduled downtime, outages or upgrades for large enterprise applications.

Determine the business impact of any service failure / incident in order to prioritize resolution and identify areas of focus for service improvement initiatives.

Identify and lead service improvement and cost reduction/efficiency initiatives

Managed team of consultants at New Jersey Build configuration build center to deliver agreed contract oriented configured servers and work station to worldwide locations.

Worked along with Barclays technical staff on all configurations including the hardware / Operating System requirements as specified by their appropriate manufacturers.

Partnered with corporate and local leaders to create an IT services catalog and establish Service Level Agreements relating to the effective delivery of IT support.

Install, configure and administer Windows 2008 Remote Desktop Services (RDS) to provide terminal-server access for clients.

Act as escalation point for client service issues internally within the business & externally for clients to ensure customer satisfaction is maintained.

Provide reports to an agreed schedule (or on request), including management summary and detailed performance reports.

EDUCATION NetCom

Diploma Network +

CERTIFICATIONS

APC Authorized Specialist

IBM Certified Specialist: IBM System x Technical Principles

IBMSCON

VMware vSphere: Install, configure, Manage [v6.56]

SKILLS

Hardware: HP/COMPAQ ProLiant servers, HP/IBM Blade Centers, IBMX-series

Servers, IBM Blade centers, Cisco UCS, Sonic CDP, UPS (APC), PC/Laptop

Software: Windows2008Server, Windows 2012 Server, MS Exchange Server2003& 2007, MS Windows NT, Windows 95/98, MS

Outlook, Windows NT Workstation 4.0, Windows2000, Windows

XP Prof, MS Office 97-2010, Fishbowl Inventory, Windows 7, Quick

Books Office 365 suite, Commvault back up system

Other Skills: office 365 Migration, Client Adaptation /User Best Practices

Monitoring of Systems and Servers, Training and Content Development

Contact this candidate