Ragavendra M R

Mob :887*******

Email:adcwq7@r.postjobfree.com

LinkedIn: https://www.linkedin.com/in/ragavendra-m-r- 1509b0186/

MBA In Business Analytics (Pursuing)

a

Experience Summary

With an overall experience of 3.6 years in Salesforce and React, I bring value to the table.

Business Analyst for Salesforce B2B applications and responsible for coordinating with the development team and client on the progress.

Defining business requirements and reporting them back to the stakeholders.

Experience in adapting and applying best practices in CRM(Customer Releationship Management)

Experience in wokring with Data Analytics tool such as MS Excel and deriving insights from it.

Familar in the topics of Information Systems such as IoT.

Experinced in performing User Acceptance Testing.

Experinced in handling Release Management (Sending Outage/Deployment banners to end users and the client).

Familiar in analysing the Economy(Micro & Macro) and deriving the Demand and Supply chain of a product. Skills Summary

Domain Manafacturing, Real-estate

Programming

Languages Javascript, HTML, CSS, Apex

Operating System /

ERP Version Windows x, Macs

Database Server and

Clients Sails js, SQL Server

CRM

Components Salesforce

Code Management

Tools Git, Visual Studio Code

Professional skill set, Trainings/Certifications

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Ragavendra M R

Mob :887*******

Email:adcwq7@r.postjobfree.com

LinkedIn: https://www.linkedin.com/in/ragavendra-m-r- 1509b0186/

MBA In Business Analytics (Pursuing)

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Salesforce Certified ADM-201

Salesforce Certified App Builder

Work Experience

Project 1

Project Name Shell Team Size 10

Start Date Dec 2016 End Date July 2019

Company Name Wipro

Project

Description

SHELL is completely customized platform based on Territory Management. Territory Management is Grant user access to accounts based on criteria relevant to business.

Role &

Contribution

Responsible for development, support, maintenance and implementation of complex components of the project module.

Responsible for various non-ticketing activities which is critical for the application.

Health check of all the integrated interfaces to see if data is received properly to Salesforce.

Handle high priority tickets, both Incidents and critical Enhancements.

Have been in multiple customer review meetings and havebeen able to transfer customer expectancy to solution.

Ragavendra M R

Mob :887*******

Email:adcwq7@r.postjobfree.com

LinkedIn: https://www.linkedin.com/in/ragavendra-m-r- 1509b0186/

MBA In Business Analytics (Pursuing)

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Have worked on REST integration with apex, batch class, scheduler class.

Have worked on web-based tools like Workbench for fetching the data using SQL.

Technology &

Tools

Visual Studio, Atom

Project 2

Project Name Avenue Homes Team Size 8

Start Date Aug 2019 End Date Till Date

Company Name Wheelhouse Technology

Project

Description

Avenue Homes is a vertically integrated real estate investment and brokerage firm focused on acquiring, developing and buying & selling homes in Los Angeles.

Role &

Contribution

Responsible for application’s front-end development using React js.

Participated in UiPath design meetings to decide on design approach and finalize process and object variables usage.

Worked on 3rd party tools (PDL- People Data Labs) for lead generation.

Worked on Sails js frameworks in handling backend. Ragavendra M R

Mob :887*******

Email:adcwq7@r.postjobfree.com

LinkedIn: https://www.linkedin.com/in/ragavendra-m-r- 1509b0186/

MBA In Business Analytics (Pursuing)

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Education &

Credentials

Bachelor of Science (B.Sc Information Technology) in 2016. Personal Details

DOB 18/12/1995

Nationality Indian

Father’s Name Ragothaman

Proficient

Languages

English, Kannada, Tamil

Current Location Coimbatore

Contact this candidate