JOSEPH TIDONA

** *** ********* ******, *******, NJ 07747

917-***-**** ● adcwk3@r.postjobfree.com ● www.linkedin.com/in/Joseph.tidonajr Business Process Improvement Specialist

PROFESSIONAL SUMMARY

A highly motivated Business Professional holding a Bachelor’s Degree in Business Administration and currently pursing Six Sigma Green Belt certification. Over 13 years of experience in business operations, project management, and risk management. Enthusiastic team player dedicated to process improvements and staff development. Excellent communication skills with the ability analyze detailed steps and see the bigger picture.

SKILLS

Project Planning and

Development

Business Process

Improvement

Global and Strategic

Sourcing

Strategic Planning

Quality Management

Organized

Analytical

Procedure Development

Team building

Results-oriented

Accounting & Finance

Cost Reduction and

Containment

Marketing

Communication

Minitab

Planning

Liaison

SOFTWARE SKILLS Microsoft Word, Excel, Access, Power point, Outlook, Project EXPERIENCE

Transportation Security Administration

Transportation Security Officer Newark, New Jersey April 2004 - Current

Identify process improvements to increase work efficiency and ensure processes run smoothly.

Monitor and authorized entrance and departure of vehicles, cargo trucks and employees/individuals.

Detect suspicious activities and watched for criminal acts and rule infractions.

Patrol the facility and served as a general security presence and visible deterrent to crime and rule infractions.

Answer alarms and investigated disturbances.

Monitor and reported suspicious activities to local authorities. JOSEPH TIDONA

Operate detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas.

Check passes and credentials of persons entering the property.

Deny entrance to the building to unauthorized persons.

Screen all passengers, crew members and employees for weapons and contraband.

Tasked with engaging high-profile individuals on exclusive flights.

De-escalate contentious situations.

Current performance rating: 4.9/5.0

Pursued Bachelor’s Degree at DeVry University September 2001- March 2004 UTI (Union Transport Incorporated)

CFS Coordinator Elizabeth, New Jersey March 2001 - September 2001

Supervised material flow, storage and global order fulfillment.

Coordinated with freight forwarders to expedite international shipments.

Maintained accurate stock records and schedules.

Led warehouse improvement initiatives to advance operational efficiencies.

Reduced availability time of incoming freight by 80%.

Eliminated fines from United States Customs; reversing prior methodologies.

Served as a liaison between United States Customs, brokers, and consignees.

Established overage, shortage, and damaged protocols by coordinating with United States Customs; allowing for the release of shipments.

EDUCATION

Six Sigma Green Belt Certification Preparation Classes 2017 - Present SimpliLearn

Core principles of Lean Six Sigma.

Skills development in business process improvements, measuring performance, root cause analysis, error elimination, generating and implementing solutions, sustaining quality improvement, ensuring compliance, managerial and leadership abilities.

DMAIC (Define, Measure, Analyze, Improve, Control) methodology & Minitab. Bachelor’s Degree in Business Administration

DeVry University North Brunswick, New Jersey 2007 3.19 GPA

Coursework including Operations Management, Business, Communication, Business Law, Computer Applications and Marketing.

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