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Customer Service Care

Ottawa, ON, Canada
April 21, 2020

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Chelsea Mwiza

**** ****** **** *****

Ottawa Ontario k1v8z2


Skills Profile

Fluent in English and French

Experienced providing customer service

Proficient in Microsoft Office applications

Hardworking, organized and responsible

•Communicating effectively and professionally

•Detail oriented, Dependable and punctual

Work Experience

Cashier, Nakumatt Supermarket, Kigali, Rwanda Summer 2016

•Customer Care to our clients.

•Handling payments and receipts in the supermarket.

Customer Service Agent, Airtel call center, Kigali, Rwanda 2015-2016

•Excellent communication skills.

•Sophisticated care to customers.

•Receive calls and solve customer’s needs.

Receptionist, Nu-Vision High School, Kigali, Rwanda Summer 2015

•Taking care of the office as well as students.

•Supporting administration.

Marketing Assistant, AG Education Consult, Kigali Rwanda Fall 2014

•Providing help in carrying out a market Research for the company

•Organizing and hosting promotional or informational presentations for potential customers

•Providing help on request in other duties of the company

Housekeeper, Marriot Hotel, Kigali, Rwanda Winter 2014

Clean hotel rooms

Other duties, as needed

Dishwasher and Cleaner, Sandwich Factory Restaurant, Kigali, Rwanda Summer 2014

Made sure all dishes are clean and well kept

Responsible for cleaning the restaurant

Baker, Slice Cakes,Kigali, Rwanda Aug 2013- Dec 2013

Helping the baking section

Provide customer service


Bachelor of Business Administration - Marketing, Algonquin college Ottawa

Sept 2018 to Present

High School Graduation Diploma, Nu-Vision High School, Kigali, Rwanda 2017

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