Karen D. Summers
Proactive, highly detailed, consummate professional with the poise, tact, and diplomacy required to deliver support to Executives and engage at a C-Suite level. A self-sufficient engine with expertise in making educated decisions, thriving in a fast-paced environment often with conflicting demands.
— Key Qualifications —
Calendaring and Scheduling
Vendor/Supplier & Client Engagement
Agendas & Meeting Minutes
Onboarding and Training
C-Suite Engagement & Business Acumen
Meeting & Event Preparation
Prioritization with Conflicting Demands
Travel Arrangements and Itineraries
Professionalism in Caller Screening
Multitasking & Prioritization
Procedural & Typographical Accuracy
Expense Report Processing
Confidentiality, Diplomacy, Discretion
Email Management & Prioritization
Occidental Petroleum (Oxy Oil & Gas) – Houston, TX 05/2011 to 08/2019
Executive Assistant, Competitor Intelligence
Support all administrative needs of the C-Suite Teams (OOA Executive, Finance, Environmental and Regulatory) and other executive leadership team members as required, ensuring a professional, responsive and effective experience for internal and external customers. Accurately and efficiently schedule and organize activities, meetings, complex travel, and facilitate departmental initiatives. Design internal correspondence, facilitating internal and external communications and transfer of information. Conduct research, collect and analyze data, and prepare reports and documents for use in C-Level meetings. Handle and process all confidential and non-routine information with strict adherence to compliance and confidentiality standards. Communicate effectively with leadership team supporting operational effectiveness and furthering organizational vision.
Expertly served as primary contact point for onboarding of all new employees, interns and transfers, streamlining communication channels, increasing efficiency, and ensuring a smooth transition for new team members.
Administrator for Competitor Intelligence website, maintaining and updating pertinent information via SharePoint.
Conducted Certified Safety Training to 120 employees on bi-annual basis and served as floor warden for all emergency needs including CPR, AED, and First Aid.
Organized and streamlined administrative functions for all team members, including but not limited to expense report processing using OxyExpense (similar to SAP), maintaining Outlook distribution lists, monitor email and voicemail, and coordinated all air travel/hotel/ground transportation, etc.
Maintained a professional and focused demeanor, while displaying engaging interpersonal skills including the ability to think and act strategically, provide sound judgement, and provide a positive and energetic attitude.
Baylor College of Medicine – Houston, TX 12/2003 to 11/2010
Executive Assistant to the Chairman, Family and Community Medicine
Directed all administrative and project support efforts for Medical Director, Vice-Chair of Education, Vice-Chair of Research, Vice-Chair of International, and Vice-Chair of Community Health in addition to supporting the various needs of volunteer faculty members. Maintain and prioritize calendar between executives’ academic office and clinical practice; monitor all verbal and written communication including composition of letters, reports, email, itineraries, meeting calendaring, expense reports, budgeting (SAP), patient communications, etc. as required; manage all logistics of on and off site meetings, national and international conference registrations, air travel, lodging, and transportation; organize 33 Outlook distribution lists for faculty, residents, and staff; schedule, check-in and field questions for Airrosti patients; plan, organize and execute offsite retreats and special events for faculty and staff.
Authored, edited, and published quarterly newsletter for Family and community Medicine using Microsoft Publisher.
Coordinated and maintained monthly continuing education medical education transcripts for 150 faculty and residents to ensure compliance with continuing education requirements for the State Board.
Created database and input evaluations, running monthly/quarterly/annual reports of faculty participation, topic surveys, and speaker evaluations to maintain compliance with Office of Continuing Medical Education.
Coordinated Houston History of Medicine monthly meetings, annual dinner meeting, annual orientation, and notification to committee members and students.
Became trusted resource and gained credibility as a leader and mentor with key internal and external contacts.
Integral team member and contributor for the following events: Quarterly Staff Meeting Committee, Holiday Planning Committee, United Way Coordinator/Participant, March of Dimes Team Captain/Participant, Arthritis Foundation Salute to Excellence Committee, BFM Outstanding Employee Award (2008).
Reliant Energy, Inc. – Houston, TX
Executive Assistant to the President and Chief Operating Officer 06/1987 to 11/2003
Educational Background and Credentials
Graduate, High School Diploma, South Houston High School, South Houston, TX
Language of Medicine Certificate, Baylor College of Medicine
CPR, AED and First Aid Certificate, Occidental Petroleum
Member, Executive Women International
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Publisher, Access) Outlook SharePoint Office 365 Adobe Acrobat Pro DC Windows Operating Systems SAP
Licensed Notary in State of Texas