Team leader cashiers

CURRICULUMVITAE

BIO DATA:

NAME ANGELA NAMUSWE

DATE OF BIRTH 23 APRIL,1991

NATIONALITY UGANDAN

VISA STATUS RESIDENCE

MARITAL STATUS SINGLE

EMAIL ADDRESS *********@*****.***

TELEPHONE CONTACT +971*********

PERSONAL SUMMARY

A hardworking, well-mannered and friendly person with a positive attitude to work. Able to uphold high standards of customer service and speed whilst at the same time Adhering to a company’s regulations and procedures. Experience of working in a fast Paced retail environment and having a proven track record of working under pressure WORK EXPERIENCE

MAJID ALFUTIAM COMPANY

TEAM LEADERAPRIL 2017 – Present

Duties:

Helping with training and development of staff in the store.

Completing paperwork such as preparing refund receipts

Handling complaints (from both staff and customers)

Financial responsibilities that’s ensuring that cashiers have enough money, Change and presence of float money.

Ordering stock (where applicable)

Helping with promotional events with displays and teaching staff on how to upsell the items.

Reporting to senior level management of any malfunctions in the store, incidents and any other related issues regarding the store.

Maintain inventory and ensure items are in stock,

Ensure merchandise is clean and ready to be displayed.

Ensure pricing is correct.

Ensure promotions are accurate and merchandised to the company’s standards.

Ensure standards for quality, customer service and health and safety are met.

Maintain store's cleanliness and health and safety measures.

Handle customer questions, complaints, and issues. AMERICANA FOOD COMPANIES 2015-2016

Hostess

Duties:

Supervised and coordinated dining room activities and directed staff to provide fast and courteous customer service.

Scheduled dining room reservations, arranged parties, special events, or special services for diners; received and recorded dining reservations.

Greeted guests and escorted them to table or waiting area.

Communicated with kitchen staff, management, serving staff, and customers to ensure dining details were handled properly and guest concerns promptly addressed.

Inspected dining room for cleanliness, proper supply levels, and required staffing.

Took phone calls for deliveries and any other inquiriesregarding the restaurant.

Helped out any other staff in other sections especially cashiers by taking customer payments,

Ensured that customer needs were met at every given visits through inquires and rendering assistance whenever required.

KEY SKILLS AND COMPETENCIES

Customer care

MS word

leadership

Engaging in continuous learning in order to broaden knowledge and experience.

Hygiene and safety precautions

Team work

ACADEMIC QUALIFICATION

DEGREE KYAMBOGO UNIVERSITY 2011-2013

A LEVEL BAPTIST HIGH SCHOOL 2009-2010

O LEVEL KISUBI HIGH SCHOOL 2004-2008

LANGUAGES SPOKEN

English fluent

Native fluent

REFERENCES – Available on request.

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